Portal Hotels

"The staff was great and the breakfast was also great with many options. "

"We checked in late, about 10pm on a Friday night. As we were getting in bed about 30 min later, we had loud music and loud talking coming from the parking lot. After another 30 min of this, we called the front desk to have them fix this situation. After another 30 min, we called the front desk again and they advised us they were calling the police dept. We called the police department 3 times over the next 45 min. the party finally moved from the parking lot to the rooms on both sides of us. We asked to be moved to a room on the front of the building and there was one room left but the door lock was not working...they manually let us in the room and we finally crashed into bed after 1am. This was the worst experience I've had in a motel. "

"People loitering on property. The pictures of the property are deceiving. Staff were very nice and accommodating with your concerns. Air condition worked well in the room. The bathroom was nice. "

"It was ok. The rooms are dated. The carpet needs to be cleaned. Parking was good. The pool needed to be cleaned. The rooms could use an upgrade. The front desk staff is always nice but the cleaning lady not as much. I mean it don’t cost anything to say Good Morning. "

"Everything was exactly as pictures described. Communication with host was excellent. Definitely coming back. "

"The hotel's installation was good but the attention was bad. Insufficient staff for cleaning. We stayed 4 days and they never cleaned the room."

"The staff during the Check-in was excellent, very friendly & informative."

"While our room was large and the beds seemed comfortable, the room was fairly dirty with dirty mirrors and a broken sink that was completely unusable. We did let the front desk know and they gave us a plunger that brought up gross and disgusting black gunk. We told the front desk in the morning that the sink is broken and they said they are aware but book the room anyway. A lady knocked at our door at 8 am to clean it which we found kind of funny. Would not stay again. We didn’t get to have breakfast as the sink issue was such a bummer and gross. "

"Beds were comfortable and the rooms were clean "