Lobby sitting area
Check availability

Reviews of Sound View Greenport

4 out of 5
Sound View Greenport
58775 County Rd 48, Greenport, NY

Reviews

8.4

Very good

Rating 10 - Excellent. 227 out of 425 reviews" "
Rating 8 - Good. 103 out of 425 reviews" "
Rating 6 - Okay. 49 out of 425 reviews" "
Rating 4 - Poor. 32 out of 425 reviews" "
Rating 2 - Terrible. 14 out of 425 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Egemen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from AH on 2 May 2024
Thank you for your feedback, we're sorry to hear to hear we weren't able to meet expectations. Please don't' hesitate to reach out if you have any questions!

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from AH on 27 Apr 2024
Thank you for the kind review, we hope we're able to welcome you back in the near future!

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful location
Stayed 1 night in Apr 2024
Response from AH on 22 Apr 2024
Thank you for the kind feedback! We're glad to have been your host for your Long island visit and we hope to able to welcome you back soon.

10/10 Excellent

Mariglen

Stayed 1 night in Mar 2024
Response from AH on 7 Apr 2024
Thank you for your feedback, we hope to see you again in the near future!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Room was cozy and clean. Beautiful view. Restaurant is on the premises.
Stayed 2 nights in Mar 2024
Response from AH on 28 Mar 2024
HelloThank you for the feedback! We're glad you got the opportunity to visit our restaurant and we hope we're able to welcome you back with welcome arms someday.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AH on 28 Mar 2024
HelloThank you for the kind feedback, we hope to see you again!

10/10 Excellent

Kentrevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AH on 17 Mar 2024
Hello,Thank you for the kind feedback, thank you for joining us here at Sound View. We hope to able to welcome you back in the near future!

6/10 Okay

Jennilee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking should be free, $23.00 a day seems a lot when the rooms are expensive already. Also would be nice when you check in, the staff tell you about breakfast from 8-10 no one told us and when we went to the front desk to get info about winery’s in the area the lady in the front seems not to have much info or maybe didn’t want to help.
Stayed 3 nights in Feb 2024
Response from AH on 26 Feb 2024
Hello,Thank you for your feedback. We're sorry to hear about the lapse in service when it came to vineyard recommendations, we will look into it on our end and we appreciate that you let us know. We do typically mention the continental breakfast at check-in, also there is an included check-in pamphlet that was provided with your keys reiterating those detailsUnfortunately, the parking fee is a mandatory charge that is applicable to all reservations if a vehicle was brought (this is conveyed on our own site and our listing here).Please let us know if you have any questions!

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Soundview! Hearing and seeing the waves crash as you lay in bed was amazing even in the winter. The perfect weekend getaway. There are some extra fees when you book through Expedia for parking and taxes/fees which was a little annoying because we did not notice that when booking but that is also our fault because it does state it on expedia.
Stayed 2 nights in Feb 2024
Response from AH on 22 Feb 2024
Thank you for the kind review, we appreciate that you took the time to share your experience with us. We're glad to have been your destination and host for a weekend getaway. We hope we can welcome you back soon!

10/10 Excellent

Roger, Forest Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great times as always.
Stayed 2 nights in Feb 2024
Response from AH on 22 Feb 2024
Thank you for continued patronage, we appreciate your feedback. We hope we have the opportunity to welcome you back again in the near future!

6/10 Okay

robert, sayville

Stayed 1 night in Feb 2024
Response from AH on 25 Mar 2024
Hello,Than you for your feedback and thank you for joining us at Sound View. We will pass on your feedback to the res of the team and we hope to see you again soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from AH on 12 Feb 2024
Thank you for your positive review, we hope to see you again!

10/10 Excellent

Sunitha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and staff was great.
Stayed 1 night in Feb 2024
Response from AH on 5 Feb 2024
Thank you for the kind review! We appreciate that you shared your experience with us and we hope to have the pleasure of your company again in the near future!

10/10 Excellent

Louis

Travelled with family, Business traveller
Right on the water
Stayed 1 night in Jan 2024
Response from AH on 1 Feb 2024
Thank you for your review, we're glad you were able to enjoy your stay at Sound View and our closeness to the water!

2/10 Terrible

Gonzalo

Stayed 1 night in Jan 2024
Response from AH on 1 Feb 2024
Hello,Thank you for your review, we're to sorry to hear that we weren't able to meet expectations.Please reach out for any other questions or concerns.

10/10 Excellent

David

Stayed 2 nights in Jan 2024
Response from AH on 5 Feb 2024
Thank you for the positive review, we're glad to have been your host for your stay and we hope to be able to see you again!

10/10 Excellent

Roger, Forest Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from AH on 1 Feb 2024
Thank you for the review!

10/10 Excellent

Roger, Forest Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time as always.
Stayed 1 night in Dec 2023
Response from FD on 6 Jan 2024
We're glad you continue to enjoy your time with us. Looking forward to keeping up the streak!

10/10 Excellent

Kevin

Stayed 1 night in Dec 2023
Response from AH on 1 Feb 2024
Thank you for the kind review, we appreciate that you shared your experience with us!

4/10 Poor

Renee

Disliked: Staff & service
Damn shame feel like we were taken advantage of
Stayed 1 night in Dec 2023
Response from AH on 4 Jan 2024
Thank you for your feedback, we're to hear that you didn't enjoy your stay. Please let us know if you have any questions or concerns.

10/10 Excellent

Noelle, Franklin Lakes

Stayed 3 nights in Dec 2023
Response from AH on 24 Dec 2023
Thank you for sharing your experience and happy holidays!

10/10 Excellent

Thesla, massapequa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from AH on 24 Dec 2023
Thank you for the review! Happy holidays!

10/10 Excellent

Kerianne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms on the water - such a vibe especially on the moody night we had! Nice set up inside, cozy bar on premises and easy access into Greenport.
Stayed 1 night in Dec 2023
Response from AH on 24 Dec 2023
Thank you for the kind review! It's great to hear that you were able to enjoy your stay with us despite the moody night. We hope to see you in the upcoming year and happy holidays!

8/10 Good

Emily, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service
With all the vineyards, breweries, and distilleries around, it would be nice if the hotel offered a shuttle to town or to some of the local offerings. Taxis are expensive and tough to get, so it makes getting around the area challenging.
Stayed 3 nights in Nov 2023
Response from AH on 24 Dec 2023
Hello Emily,Thank you for the feedback! We're glad to hear that enjoyed you stay with us and the Greenport's local offerings. We hope to welcome you back soon.

10/10 Excellent

Chelsea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Nov 2023
Response from AH on 25 Nov 2023
Thank you for your feedback!

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from AH on 20 Nov 2023
Thank you for the kind review! We hope to welcome you back again at some point.

4/10 Poor

Jack

Disliked: Staff & service, property conditions & facilities, room comfort
Beach Motel with a New Paint Job
Wow. Where to begin after an awful experience staying at the Sound View. It’s pretty obvious the new owners cared more about the visual aesthetics of this ‘remodeled beach motel’ than the service or staying experience. The views of the water can’t be beat but have fun with the nonfunctioning wifi and barefoot walks across the linoleum floors in the winter or summer. And the service? Despite calling 3x in advance and submitting an order form with payment information, there was no bottle of champagne awaiting my wife and I as we touched down for the first night of our honeymoon. After mentioning to the front desk the following morning, barely an eyebrow was batted (forget an apology) and excuses were made that a manager was needed to take off our room bill. Cherry on top? They sent 4 different emails throughout our stay offering late checkout for $40. Nowhere do they mention before arriving that room service is *by request only*. Save your money and stay at a Best Western or Holiday Inn instead – at least you’ll get what you’re paying for.
Stayed 2 nights in Oct 2023
Response from AH on 28 Oct 2023
Hello Thank you for your feedback. We're sorry to have missed the mark for your honeymoon stay with us, we will look into the issues you experienced and making improvements going forward.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the North Forks finest.
Nicest spot on the North Fork. Every room has a beautiful beach view. The sunsets are spectacular and can be seen from every room’s deck or the well appointed restaurant. The hotel is a short drive to many local wineries and to Greenport which is a quaint local town. Take a short ferry ride Shelter Island and then another short ferry to Sag Harbor. This area is great fun all year round.
Stayed 4 nights in Oct 2023
Response from AH on 21 Oct 2023
Hello Thomas,Thank you for the kind review! We're glad you were able to take advantage of the view and catch one of the spectacular sunsets we have here! Overall, it's great to hear that we were able to provide a great stay and we hope to see you back again soon.

10/10 Excellent

Eduardo

Stayed 1 night in Oct 2023
Response from AH on 7 Nov 2023
Thank you for the kind review and we hope to see you again in the near future!

6/10 Okay

Kristin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
My husband and I stayed at Sound View Greenport for Columbus Day weekend so we could visit the wineries. Found the location convenient to the wineries and the restaurant/shops in Greenport. I know a lot of the cost of the room was the proximity to the water, which was right off our porch, but the room overall was not worth the inflated price for the weekend. We were in building 2 on the first floor and the floors on either floor aren't carpet (clearly to accommodate the sand) which allowed us to hear every movement of your neighbors upstairs at any hour. Also, for some reason there are windows in the entry doors with a flimsy shade that doesn't block the light of the parking lot/walkways and the bed is right next to the door. The bath is also tiny as you could get (with this ridiculous walk in closet next to it). My husband and I are used to moving in close quarters, but there was no way we could both be in the bathroom at the same time. If you want to stay by the water, be sure to just chuck any thought of cost and common sense design out the window before you arrive.
Response from AH on 16 Oct 2023
Thank you for your feedback, we appreciate that you shared your experience with us. We will look into the issues experienced and hopefully make improvements going forward.

10/10 Excellent

Claire, Commack

Stayed 1 night in Oct 2023
Response from AH on 22 Oct 2023
Thank you for your kind review and we hope to see you again!

10/10 Excellent

Vivien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What I love about the Soundview after 45 yrs of visiting is the view it is always unforgettable.
Stayed 2 nights in Sep 2023
Response from AH on 23 Sept 2023
Thank you for the kind review! We appreciate your continued patronage and we hope to have the opportunity to host you again in the near future.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from AH on 23 Sept 2023
Thank you for the kind review!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from AH on 23 Sept 2023
Thank you for the kind review!

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ocean view from every room. Clean, courteous, convenient.
Stayed 1 night in Sep 2023
Response from AH on 17 Sept 2023
Thank you for the kind review!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from AH on 28 Oct 2023
HelloThank you for your feedback!

10/10 Excellent

Stavros

Liked: Cleanliness, staff & service, property conditions & facilities
superb - the view and walking right out to the beach. great food, large saltwater pool and some of the best lobster rolls we've ever had!
Stayed 2 nights in Aug 2023
Response from AH on 8 Sept 2023
Thank you for the kind review! We appreciate that you shared your experience with us and we hope to see you again in the near future.

10/10 Excellent

michael

Stayed 2 nights in Aug 2023
Response from AH on 30 Sept 2023
Thank you for the kind review!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Expensive and Stressful Stay
The hotel is recently purchased and parts of it are renovated. Several issues to note: We were told that the hotel is full and they will call us by 4PM when a room is available. They did not. After our multiple visits to the front desk we finally got a room after 4:30 PM. There is hidden 11% "Amenities fee". Dont ask me what it is when the hotel is already taking a good chunk of money for the stay. The room rates are exorbitently high - while being on the eater is nice, be ready for an expensive stay. All in all, I suggest you find alternatives.
Stayed 1 night in Sep 2023
Response from AH on 7 Sept 2023
Thank you for sharing your experience with us. We apologize for not having the room ready at 4 pm, we will pass this on to the rest of our team to help make improvements. The amenity fee is listed as one of our mandatory fees, under the "Fees & Policies section" which covers programming, wifi, continental breakfast, and the nespresso machines. Please feel free to reach out for any additional questions.

4/10 Poor

Frank

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from AH on 8 Sept 2023
We apologize for not meeting expectations, please reach out to us if you have any questions or concerns.

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was comfortable. A few upgrades: >needed more chairs at pool, beach >restaurant needs to stay open longer or offer more options on bar food menu >continental breakfast needs to be offered a little later than 10:00 a.m.
Stayed 2 nights in Aug 2023
Response from AH on 7 Sept 2023
Thank you for the kind review! We're happy to have been able to provide you with a great stay, we will pass on your feedback to the rest of our team. We look forward to welcoming you guys when you return!

10/10 Excellent

thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from a 4 night first stay at Sound View. We stayed in the 100 building, midway between the restaurant and pool. The view from our room and balcony was just incredible. The room was spotless clean…remember to request housekeeping at front desk each morning. Breakfast consisted of fresh bagels and pastries, hard boiled eggs, yogurt, fresh fruits, OJ and coffee. The entire staff was pleasant, friendly and helpful. Seeing that we are seniors, the valet parking attendant even offered to drive us by golf cart to the pool and pick us up! Although we walked it, the offer was greatly appreciated. All in all a fantastic place to stay. We highly recommend Sound View and will be returning!
Stayed 4 nights in Aug 2023
Response from AH on 7 Sept 2023
Thank you for the kind review! We're happy to have been able to provide you with a great stay and we look forward to welcoming you guys when you return!

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really enjoyable, staff etc. the one issue we had was the only Meat option they have on the menu at The Halyard, they ran out of. Steak. You need more than 1 meat option. We ended up leaving the restaurant and headed into town. No one seemed to care to much
Stayed 2 nights in Aug 2023
Response from AH on 7 Sept 2023
Thank you for the positive review! We're happy to have been able to provide you with an enjoyable stay, we will pass on your feedback to the rest of our team. We hope to you again in the near future!

10/10 Excellent

Frank

Travelled with partner
Liked: Amenities
Spectacular View!
Stayed 2 nights in Aug 2023
Response from AH on 18 Aug 2023
Thank you for the kind review!

10/10 Excellent

Guimar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Response from AH on 18 Aug 2023
Thank you for the kind review! We appreciate your feedback.

6/10 Okay

Kevin

Stayed 1 night in Aug 2023
Response from AH on 8 Sept 2023
Thank you for the feedback, we apologize for not meeting expectations, please reach out to us if you have any questions or concerns.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
We loved most everything about our 2-night stay. The views off of our private and very large deck on the sand were amazing and such a big part of what we loved about staying here. The location is great for relaxation and our junior suite was a great size to spread out and also enjoy the views with one whole wall being glass doors to the outside. The staff were very friendly and accommodating, and the morning breakfast was very nice. The only minor complaint is the hefty resort charge which isn’t a flat rate like most other hotels, but instead a percentage of your room rate which varies greatly by room type. They also charge $25+ for nightly overnight self-parking literally outside each guest room, which isn’t listed on their website. In terms of serenity/lack thereof, you’re at the mercy of neighboring guests and their noise volume, as the private decks are only made private by a sail hanging in between, which is great for visual privacy but not a sound barrier by any means. All in all a great stay and we look forward to returning next year.
Stayed 2 nights in Jul 2023
Response from AH on 18 Aug 2023
Thank you for the kind review! We appreciate the feedback and we will pass it on to the rest of the team. We look forward to seeing you guys next year!

6/10 Okay

Vesna, Saddle Brook

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Staff & service
This hotel can do better for the price they charge. I was really excited to visit, but would not go again. On the top of everything I was told at 4pm that my room is not ready to b checked in, and the front desk person acted like that is ok. She just told me "you can wait in the restaurant". Really?? To wait after 4pm for the room I paid $650/ night.
Stayed 1 night in Aug 2023
Response from AH on 18 Aug 2023
Thank you for the review. We apologize for the lapse in service and we will pass on your feedback to the rest of the team.

10/10 Excellent

bridgett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from FD on 12 Aug 2023
We appreciate your review, glad you enjoyed your time with us. Please visit again!

10/10 Excellent

Howard

Stayed 3 nights in Aug 2023
Response from AH on 7 Sept 2023
Thank you for the kind review!