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Reviews of Delamar Greenwich Harbor

4 out of 5
Delamar Greenwich Harbor
500 Steamboat Rd, Greenwich, CT

Reviews

9.4

Exceptional

Rating 10 - Excellent. 631 out of 842 reviews" "
Rating 8 - Good. 136 out of 842 reviews" "
Rating 6 - Okay. 37 out of 842 reviews" "
Rating 4 - Poor. 26 out of 842 reviews" "
Rating 2 - Terrible. 12 out of 842 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Franca

Travelled with partner
Beautiful and service was amazing
Stayed 1 night in Apr 2024
Response from Linda on 30 Apr 2024
Dear Franca,Thank you for staying with us and posting this excellent review. We look forward to your staying with us again!Sincerely,

10/10 Excellent

Moe

I really like this property. It’s quaint, comfortable, and the people are very friendly.
Stayed 2 nights in Apr 2024
Response from Linda on 30 Apr 2024
Dear Moe,Thank you for staying with us and posting this excellent review. We look forward to your staying with us again!Sincerely,

8/10 Good

Maggie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The patio door cannot be locked. Otherwise it would be a perfect place.
Stayed 2 nights in Apr 2024
Response from Linda on 19 Apr 2024
Dear Maggie,Thank you for staying with us and our time to post this review. I'm sorry there was an issue with the balcony door. Did you notify the front desk? I'm confident one of our engineers could've addressed and repaired the problem.Sincerely,

10/10 Excellent

Pamela

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Linda on 19 Apr 2024
Dear Pamela,Thank you for staing with us and posting this excellent review. We look forward to your staying with us again.Sincerely,

10/10 Excellent

Casey

Liked: Amenities, property conditions & facilities
Good guest services
Stayed 1 night in Apr 2024
Response from Linda on 19 Apr 2024
Dear Casey,Thank you for staying with us and posting this excellent review highlighting our guest services.We look forward to your staying with us again.Sincerely,

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was our room was next to a stairwell so the door would periodically slam throughout the night. Other than that it was a wonderful experience.
Stayed 1 night in Apr 2024
Response from Linda on 12 Apr 2024
Dear Victoria,Thank you for staying with us and your time to post this review. I'm delighted to know you had a wonderful stay but am sorry your experience was affected by noise from doors periodically slamming. I will alert my staff.Sincerely,

10/10 Excellent

Jazmine

Business traveller
Liked: Cleanliness, staff & service, amenities
A hotel with proper room service! Hooray! The staff is lovely and attentive. The room could use a refresh, but all was clean and orderly.
Stayed 1 night in Apr 2024
Response from Linda on 12 Apr 2024
Dear Jazmine,Thank you for staying with us and your time to post this review. I'm delighted to know you had a wonderful stay, enjoying room service and our excellent staff. We hope to be renovated year and appreciate that you recognized that all was clean and orderly.Sincerely,

10/10 Excellent

Casey

Liked: Property conditions & facilities
Great staff
Stayed 2 nights in Apr 2024
Response from Linda on 9 Apr 2024
Dear Casey,Thank you for staying with us and your time to post this excellent review especially mentioning our staff! I'm delighted to know you enjoyed your stay. We look forward to your staying again!Sincerely,

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely lovely! We went for our anniversary and it was perfect. Harbor view room was lovely and L’escale Restaurant was AMAZING!! Highly recommend.
Stayed 1 night in Apr 2024
Response from Linda on 9 Apr 2024
Dear Elizabeth,Thank you for staying with us and your time to post this excellent review. I'm delighted to know you enjoyed your stay. We look forward to your staying again and that you will recommend us!Sincerely,

10/10 Excellent

Adriana

Stayed 2 nights in Mar 2024
Response from Linda on 12 Apr 2024
Dear Adriana,Thank you for staying with us and your time to post this review. I'm delighted to know you had a wonderful stay! We hope that means we will have the pleasure of your staying with us again.Sincerely,

10/10 Excellent

Aimee, Jupiter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Linda Faridi on 23 Mar 2024
Dear Aimee,Thank you for staying with us and your time to post this excellent review. We look forward to having the pleasure of your staying with us again.Sincerely,

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just checked all the boxes. Love staying here.
Stayed 2 nights in Mar 2024
Response from Linda on 12 Mar 2024
Dear Toni,Thank you for staying with us, this excellent review and your time to post it.We look forward to your staying with us again.Sincerely,

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just here for one night but it is a great property. Really nice staff.
Stayed 1 night in Mar 2024
Response from Linda on 12 Mar 2024
Dear Sandra,Thank you for staying with us, this excellent review and your time to post it.We look forward to your staying with us again.Sincerely,

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience to be in Delamar!!I’ll be there again!!
Stayed 1 night in Feb 2024
Response from Linda on 5 Mar 2024
Dear Juan,Thank you for staying with us and your time to post this review. We look forward to your staying with us again.Sincerely,

10/10 Excellent

Lanee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a delightful oversight stay at Delamar! The staff were friendly and helpful. The property is beautifully maintained. The wine and cheese hour and breakfast choices were a really nice touch. Highly recommended.
Stayed 1 night in Feb 2024
Response from Linda on 24 Feb 2024
Dear Lanee,Thank you for staying with us and your time to post this review. I'm thrilled to know that you enjoyed an excellent stay. Please come back again soon!Sincerely,

10/10 Excellent

Petek, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view!
Stayed 1 night in Feb 2024
Response from Linda on 23 Feb 2024
Greetings, Petek,Thank you for staying with us and your time to poset this review. I'm delighted you had an excellent stay and enjoyed the amazing view. We enjoy an enviable location aside Greenwich Harbor with views of Long Island Sound. We are also nearby the train station to get into and out of NYC easily and also as short walk to shops, dining, etc.We hope you will stay with us again!Sincerely,

10/10 Excellent

Michael, Houston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been a while since my last visit to the south coast CT fav…and while renovation is almost complete, look forward to returning with Delamar in even finer form!
Stayed 1 night in Feb 2024
Response from Linda on 21 Feb 2024
Dear Michael,Thank you for staying with us and your time to post this excellent review. We're delighted that you enjoyed a wonderful stay and will return when the renovation of our restaurant is complete.Sincerely,

8/10 Good

Marci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Was quiet during early December. Room was well stocked and clean.
Stayed 2 nights in Dec 2023
Response from Linda on 20 Feb 2024
Dear Marci,Thank you for staying with us and your time to post this review. We are delighted that you enjoyed your stay and look forward to having you with us again.Sincerely,

10/10 Excellent

Allison, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property on the water within easy walk to shops and dining on Greenwich Avenue. Good for business meetings & easy access to I95 & Metro north. Staff was super helpful & friendly
Stayed 2 nights in Feb 2024
Response from Linda on 20 Feb 2024
Dear Allison,Thank you for staying with us and your time to post this review. We are delighted to know that you enjoyed a wonderful stay, highlighting our enviable location and super friendly and helpful staff. Sincerely,

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel experience
Stayed 1 night in Dec 2023
Response from Linda on 20 Feb 2024
Dear Max,Dear Max,Thank you for staying with us and your time to post this review. We are delighted to know that you enjoyed a great hotel experience. We look forward to your staying with us again. Sincerely,

10/10 Excellent

Philip, Riverside

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Linda on 15 Feb 2024
Dear Philip,Thank you for staying with us and posting this excellent review! I'm delighted you enjoyed a wonderful experience at our luxurious hotel and and hope you return to stay with us again.Sincerely,

10/10 Excellent

Lisa

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
The Delamar was fantastic. The staff are friendly and the rooms are clean and quiet. It’s an easy walk to Greenwich Avenue for shopping and lots of food options. Price was reasonable too. Highly recommend.
Stayed 3 nights in Jan 2024
Response from Linda on 2 Feb 2024
Dear Lisa,Thank you for staying with us and posting this glowing review. We appreciate knowing you had a fantastic stay. We hope to have the pleasure of your staying with us another time soon!

6/10 Okay

Randi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Very thin walls. I could hear people coming home at midnight closing doors and chatting. The room is outdated but the tv selections are great and has Netflix. The restaurant is currently closed for renovations but the hotel had a 'grab and go' breakfast which was fine. No place to really eat or dishes to use and no option for milk to eat the cereal. Bathrooms are small and towels are INSIDE the shower because they dont have a towel bar to hold them up.
Stayed 1 night in Jan 2024
Response from Linda on 31 Jan 2024
Dear Randi,I'm sorry you didn't have a better experience. Unfortunately, some guests aren't considerate of others when in the hallways as was the case in the late-night hours you described. Although the restaurant is closed for all of January, all guests were alerted prior to their stay with offers of assistance making reservations elsewhere. Regarding our bathrooms and towels, they do hang outside the tubs otherwise they'd become completely wet so I'm unclear the situation you describe. Thank you for staying with us. Please consider returning when the restaurant reopens or in the summer to enjoy a more elevated experience .Sincerely,

10/10 Excellent

Richard

Stayed 1 night in Jan 2024
Response from Linda on 9 Feb 2024
Dear Richard,Thank you for staying with us and posting this excellent review. I'm delighted you had a wonderful stay, We look forward to hosting you again,Sincerely,

10/10 Excellent

Alice, Framingham

Stayed 1 night in Jan 2024
Response from Linda on 9 Feb 2024
Dear Alice,Thank you for staying with us and posting this excellent review. I'm delighted you had a wonderful stay, We look forward to hosting you again,Sincerely,

6/10 Okay

Kim

Disliked: Staff & service
Not the DelaMar I was used to. Front desk not helpful. We specifically returned based on a devious experience, paid three times other hotel rates. Not pleased.
Stayed 1 night in Jan 2024
Response from Linda on 31 Jan 2024
Dear Kim,I'm sorry your stay wasn't as enjoyable as those you've experienced before. Aside from your room rate, if I have had more information, I'd be able to address your disappointment. Please give me a call to discuss. Meanwhile, thank you for staying with us.Sincerely

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Linda on 9 Jan 2024
Dear Jeffrey, Thank you for staying with us and posting this excellent review. We hope you'll return to stay with again!Sincerely,Linda

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 1 night in Jan 2024
Response from Linda on 9 Jan 2024
Greetings, Gabriel,Thank you for staying with us and posting this outstanding review! I'm delighted to know you enjoyed excellent service. Our goal is always to exceed expectations rather than meet them. We hope you'll return for another stay!

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Linda on 3 Jan 2024
Dear Joyce,Thank you for staying with us and posting this excellent review. We are delighted you enjoyed an excellent experience and hope you will stay with us again!Sincerely,

2/10 Terrible

Elise

Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Linda on 31 Jan 2024
Greetings, Elise,I'm sorry you didn't enjoy your stay. I'd like to address your disappointment but without any information, I can't.Sincerely,

8/10 Good

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Linda on 3 Jan 2024
Dear Vickie,Thank you for staying with us and posting this review. We are delighted you enjoyed a wonderful experience and hope you will stay with us again!Sincerely,

10/10 Excellent

DENISE, Hopewell Junction

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Linda on 3 Jan 2024
Dear Denise,Thank you for staying with us and posting this excellent review. We are delighted you enjoyed an excellent experience and hope you will stay with us again!Sincerely

10/10 Excellent

Will

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team and property is quintessential Greenwich in the best way possible.
Stayed 2 nights in Dec 2023
Response from Linda on 3 Jan 2024
Dear Will,Thank you for staying with us and posting this excellent review. We are delighted you enjoyed an excellent experience and hope you will stay with us again!Sincerely

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great staff.
Stayed 1 night in Dec 2023
Response from Linda on 3 Jan 2024
Dear Peter,Thank you for staying with us and posting this excellent review. We're delighted you had an excellent experience and hope you will stay with us again!Sincerely,

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Linda on 9 Feb 2024
Dear Nancy,Thank you for staying with us and posting this excellent review. I'm delighted you had a wonderful stay, We look forward to hosting you again,Sincerely,

2/10 Terrible

Maria

Liked: Cleanliness
Stayed 4 nights in Dec 2023
Response from Linda Faridi on 29 Dec 2023
Hello Maria,I am sorry you didnt seem to have a great stay. I would like to know more on what happened. Please email me directly at lfaridi@thedelamar.comI truly appreciate your more detailed feedback in advance.

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant, the ambiance was great, rooms very clean and overall we had a great experience.
Stayed 1 night in Dec 2023
Response from Linda on 3 Jan 2024
Dear Alistair,Thank you for staying with us and posting this excellent review. We are delighted you enjoyed an excellent experience and hope you will stay with us again!Sincerely,

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Linda on 27 Dec 2023
Dear Jonathan,Thank you for staying with us and posting this excellent review. We look forward to your staying with us again. Happy New Year!Sincerely,

10/10 Excellent

Rachida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will highly recommend the hotel.Great experience and very pleasant staff.
Stayed 1 night in Dec 2023
Response from Linda on 27 Dec 2023
Dear Rachida,Thank you for staying with us and posting this excellent review. We appreciate your recommending us and look forward to your staying with us again. Happy New Year!Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Luxurious stay with friendly and accommodating staff. Fabulous extras and top notch breakfast included.
Stayed 2 nights in Dec 2023
Response from Linda on 27 Dec 2023
Dear Anonymous,Thank you for staying with us and posting this excellent review. We look forward to your staying with us again. Happy New Year!Sincerely,

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely had a great time
Stayed 1 night in Dec 2023
Response from Linda on 27 Dec 2023
Dear Julia,Thank you for staying with us and posting this excellent review. We look forward to your staying with us again. Happy New Year!Sincerely,

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff are attentive and most helpful. The valet service was above and beyond. My Tesla was charged for me. So tomorrow I will have my car charged and ready to when I check out.
Stayed 1 night in Dec 2023
Response from Linda on 22 Dec 2023
Dear Laurie,Thank you for staying with us and your time to post this excellent review! I'm delighted your expectations were exceeded! That's always our goal! Best wishes for a wonderful holiday!

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome! Can’t wait to return
Wonderful from start to finish - greeted with a smile - door opened for us by lovey staff and given a glass of Prosecco upon arrival which was much needed after a stressful drive on I-95. Quickly got through check in and to our room where we had complementary water and chocolates (and not the cheap kind) Room was spacious, clean and had everything you needed. Dinner at l’escale which is conveniently located within the hotel. Quiet and comfy night sleep - lovely breakfast with cappuccino and top shelf pasteries and yogurt. Can’t wait to rebook and stay longer and check out the spa!
Stayed 1 night in Dec 2023
Response from Linda on 21 Dec 2023
Dear Kimberly,Thank you for staying with us and posting this fantastic review. We're delighted to know you enjoyed everything from start to finish. We look forward to your return!Sincerely,

10/10 Excellent

Lynne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Linda on 21 Dec 2023
Thank you for staying with us and posting this excellent review! 10 of 10 is fantastic - we appreciate your business and look forward to your return.Sincerely

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed here a family Xmas party
Stayed 1 night in Dec 2023
Response from Linda on 21 Dec 2023
Dear Paul,Thank you for staying with us and your time to post this excellent review. We look forward to your return!Sincerely

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 2 nights in Dec 2023
Response from Linda on 12 Dec 2023
Thank you for staying with us and posting this excellent review! We hope you will stay with us again!Happy Holidays!

10/10 Excellent

Neva

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotel stays ever. Lovely hotel with incredibly nice people and lots of amenities. Highly recommend ! Thank you all for the hospitality and lively stay!!!
Stayed 2 nights in Dec 2023
Response from Linda on 12 Dec 2023
Thank you for staying with us and posting this excellent review! We hope you will stay with us again!Happy Holidays!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant, comfortable, gracious doting staff, wonderful breakfast spread, piano, electric car charging, fabulous yachts in harbor,, dog walking path, quick walk to the famous “Ave.”
Response from Linda on 9 Feb 2024
Dear John,Thank you for staying with us and posting this excellent review! I'm delighted to know you had a wonderful stay. We look forward to hosting you again,Sincerely,

8/10 Good

Stuart

Stayed 1 night in Nov 2023
Response from Linda on 21 Dec 2023
Dear Stuart,Thank you for staying with us and your time to post this review. We look forward to your return.Sincerely,

10/10 Excellent

Reed

Stayed 1 night in Nov 2023
Response from Linda on 12 Dec 2023
Thank you for staying with us and posting this excellent review! We hope you will stay with us again!Happy Holidays!