Gros Islet Hotel Guide - Beach Hotels in Gros Islet, St. Lucia

"Yes the overall facility was clean hospitality was welcoming staff was friendly. Breakfast was really good"

"Hiiiiii E E E 5 star service but it's hard to book restaurants...staff friendly and helpful. Kids club could be better. Gym excellent. Spa excellent. "

"Staff needs some serious training in how to service guests at the table. No conditioner in the bathrooms. No towels at the beach. You need to carry them from the room. "

"Food was great and drinks were awesome!!"

"Lots of choice for breakfast. Pool area clean. Location was very convenient for Rodney Bay Marina which was our priority, Staff friendly."

"I highly recommend this resort—everything exceeded expectations. The beach was beautiful, the food was delicious, the rooms were spacious and comfortable, and the overall atmosphere was incredible. I truly have no complaints, just unforgettable memories!"

"I recently stayed at Secrets St. Lucia and unfortunately would not recommend this resort. The experience started off on the wrong foot with a very confusing check-in process that took nearly an hour. Throughout the stay, most of the staff came across as rude and disengaged, with a few notable exceptions—Sanchey, in particular, was wonderful and stood out for their kindness and professionalism. The rooms themselves were disappointing. They felt dirty and not well-maintained, although I will say the bed was comfortable and the shower had great water pressure and plenty of hot water. The food was another major letdown—bland, overly salted, and generally uninspired across the board. It felt like very little thought or care went into the dining experience. Lastly, the events and entertainment felt poorly executed—more childish than engaging, and overall thrown together without much attention to quality. For the price, I expected a much higher level of service and overall experience. I left feeling very unsatisfied—especially after a manager argued with me when I tried to provide feedback, which only added to the disappointment. Overall, this was not the level of experience I expected, and I wouldn’t choose to stay here again."

"Amazing vacation. We loved everything about it. The butlers Ophelia and Kirby were both excellent. Most of the rest of the staff were also friendly and accommodating. The Landings itself has been very well maintained and updated, and the food is high quality, and service top notch. We stayed in a 3 bedroom on the beachfront with plunge pool, and did the all -inclusive for our family of 6 as well (4 kids 13 and under). We definitely thought it was all worth it. Highly recommend. "

"Room was clean, nice pool and breakfast was very good."