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Reviews of Heavenly Suites

3 out of 5
Heavenly Suites
La Feuillet, Gros Islet

Reviews

9.8

Exceptional

Rating 10 - Excellent. 40 out of 46 reviews" "
Rating 8 - Good. 5 out of 46 reviews" "
Rating 6 - Okay. 1 out of 46 reviews" "
Rating 4 - Poor. 0 out of 46 reviews" "
Rating 2 - Terrible. 0 out of 46 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Mircea

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property includes well appointed accommodation space with ensuites for the two large bedrooms and living space. The views over the surroundings stretchibg towards Rodney bay are wonderful. 10 minutes drive to Rodney bay with abundance of shopping area, convenience stores, 12 minutes to Gros Islet for the Friday Street Party. Car is recomended to take full advantage. Host very attentive, responsive and making us feel very welcome. Warmly recomended.
Stayed 12 nights in Apr 2024
Response from Chancella on 6 May 2024
Thank you for the wonderful review! Mircea it was such a pleasure meeting you and your family and I'm thrilled that you all enjoyed your time at Heavenly Suites. I look forward to seeing you all again in the near future.

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great place to stay, large area, nice layout. Very quiet, and as described!.. would stay there again, for sure!
Stayed 9 nights in Jan 2024
Response from Chancella on 20 Jan 2024
Thank you so much for your lovely review. It was wonderful meeting you and Angeline and I look forward to seeing you both in the near future.

10/10 Excellent

elaine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view, property owner was gracious and responsive! It was the best!
Stayed 5 nights in Jan 2024
Response from Chancella on 18 Jan 2024
Thank you so much Elaine,it was great having you both stay with us at Heavenly Suites. We do hope to see you in the near future.

10/10 Excellent

Munaf

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Chancella on 29 Dec 2023
Thank you Munaf, it was great meeting you and your family.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The accomodation exceeded our expectation. It was clean, convenient, and had every feature that made our 4 day stay a complete joy. The owner was always available to respond to our requests and was a pleasure to know, and to communicate with. Without question, we would stay there again and would happily recommend this establishment to anyone.
Stayed 4 nights in Dec 2023
Response from Chancella on 22 Dec 2023
Thank you taking the time out to write such a lovely review Robert. It was an absolute pleasure meeting both! You are always welcome at Heavenly Suites, see you guys in the near future :)

8/10 Good

Garvin

Liked: Cleanliness
Stayed 2 nights in Aug 2023
Response from Chancella on 22 Aug 2023
Thank you Garvin.

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very responsive property management team!
Stayed 7 nights in Jul 2023
Response from Chancella on 17 Jul 2023
Thank you for taking the time to write us a review, it was an absolute pleasure meeting you and your family! I look forward to seeing your daughter at Wimbledon in the not too distant future:))

10/10 Excellent

Talissa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Heavenly Suites was truly amazing!!!!!! The view is stellar!! The cleanliness, comfortability and hospitality were all a 10! I am a stickler for cleanliness! I take bleach wipes with me when I travel and wipe the places down before I even get settled (my version of a "white glove" test). Let me tell you!!! I did a wipe down at this place and it was SPOTLESS!!!! From my experience, most hotels/resorts are NOT as spotless as this villa was! So I was impressed from the start! The location of the villa was very close to many shops, the mall, restaurants and the Rodney Bay area! All the excursions we did came to pick us up from the front gate. Ms. Chancella was most spectacular! She accommodated us as if we were family! Giving us so many wonderful suggestions for food and excursions, and helping us plan. She connected with a bakery and an event planner on my behalf to set up the perfect birthday surprise for my friend! She truly went above and beyond! She is truly a blessing! Everything was just so perfect I could not have asked for anything else. 10/10 DO recommend!
Stayed 5 nights in May 2023
Response from Chancella on 5 Jul 2023
Thank you so much for leaving such a lovely review Talissa. I'm thrilled that you enjoyed your stay and we were able to help make the birthday surprise a memorable one :))It was such a pleasure to meet all of you! You ladies are absolutely awesome and you are always welcome at Heavenly Suites.You truly were the perfect guests! I really look forward to seeing you guys in the future!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great family vacation
With so much to do on St. Lucia, Heavenly Suites was our quiet oasis after a long day of activities. Our accommodations had plenty of room for our family of 5: large bedrooms, 3 bathrooms, laundry room, full kitchen + nice dining area. A highlight was the relaxing hillside pool & its magnificent view of Rodney Bay, surrounded by fruit trees, a variety of birds & sounds of the city below. Additionally, the balcony view from our bedroom for sunrise & sunsets was rejuvenating & not to be missed. Chancella, owner of Heavenly Suites, was helpful in assisting in planning our family tours & activities such as the Land & Sea tour. She was able to book a day pass at a beachside resort that we could not have gotten into otherwise as they said they were full & not offering them when we spoke with them. Chancella hand delivered us beach towels & a large beach bag for the week for our adventures to the numerous beaches & tour activities on the island. She also graciously helped coordinate a last minute large birthday balloon decoration for our daughter’s 16th birthday celebration the morning we were leaving. Most importantly, she set us up with our taxi driver, Andre, to transfer us to & from the airport. He also took us on an amazing day trip to many of the island's top destinations while navigating the arduous roads in comfort. He was a blessing: funny, thoughtful & a book of knowledge about the island & Caribbean Life. Chancella was kind & responsive throughout our visit. Def.recommend
Stayed 6 nights in Mar 2023
Response from Chancella on 23 Apr 2023
Thank you so much!It was an absolute pleasure meeting you and your family. We are thrilled you had a great vacation and are most thankful we were able to help make your daughter's 16th birthday a memorable one. I look forward to seeing all of you in the future .

10/10 Excellent

Kimberly S

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Jan 2023
Response from Chancella on 9 Mar 2023
Thank you so much for the lovely review. It was a pleasure meeting you and we look forward to seeing you in the near future :)

10/10 Excellent

Erik

Stayed 2 nights in Dec 2022
Response from Chancella on 9 Mar 2023
Thank you so much Erik, I look forward to seeing you in the future

10/10 Excellent

Ejaz

Response from Chancella on 9 Mar 2023
Thank you Ejaz, it was great having you here. We look forward to seeing you in the future.

10/10 Excellent

Asha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022
Response from Chancella on 9 Mar 2023
It was great having you here Asha. I look forward to seeing you in the future.

10/10 Excellent

Mihaela

Stayed 2 nights in Jul 2022
Response from Chancella on 29 Jul 2022
Again thank you guys for choosing Heavenly Suites. It was lovely meeting you guys and I look forward to seeing you guys in the near future.

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022
Response from Chancella on 9 Mar 2023
Thank you for choosing Heavenly Suites for your stay. it was lovely meeting you and I look forward to seeing you in the future.

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at Heavenly Suites for 5 nights. We stayed In the ground floor suite by the pool and pretty much had the place to ourselves! Super quiet and relaxing. No loud music, kids or late night parties! If you want a hidden away, quiet place with a pool this is your spot. We had such a great experience with Chancellor, the owner, who was available and communicative with us from the get go! She booked us tours, sent us amazing dinner recommendations and ideas for where To go on the island. I even asked for a few cooking supplies which Chancellor happily provided me without any hesitation!! I love that staying here you are contributing to the local economy and not a large resort that doesn’t give back to the community. You do need a car to get here but it’s worth it! Would recommend anyone looking for a self guided and more unique experience on St Lucia to consider Heavenly Suites!
Stayed 5 nights in Mar 2022
Response from Chancella on 28 Mar 2022
Thank you so much Lindsey, for your lovely review. I must say it was my pleasure having you and Kevin here with us and hope to see you both again in the near future:))

10/10 Excellent

Robin

Liked: Cleanliness, room comfort
Chancella was an excellent host! We only ate at her recommendations and all were excellent! Property and room were very clean and we had a beautiful view! We utilized the pool and overall it was a relaxing wonderful stay! Definitely recommend!!
Stayed 3 nights in Mar 2022
Response from Chancella on 21 Mar 2022
Thank you so much for your lovely review. It was an absolute pleasure meeting you both and having you here with us! I look forward to seeing you in the future :)

10/10 Excellent

Katina

Liked: Cleanliness, amenities, property conditions & facilities
Chancella was the sweetest host ever! Not only was her home amazing but, she also assisted me with arranging my excursions. Thank you so much for a beautiful stay!
Stayed 4 nights in Jan 2022
Response from Chancella on 18 Jan 2022
Thank you so much Katina:) It was such a pleasure having you stay here with us! We're looking forward to your next visit!

10/10 Excellent

Yasmine

Travelled with family
Liked: Cleanliness, room comfort
Hideaway
If you just want to get away from all thr movements and lots of people hevenly suits is the place for that with views of the sea , mountains lots of green trees and fresh air
Stayed 3 nights in Sep 2021
Response from Chancella on 22 Aug 2023
Thank you for the lovely review.

10/10 Excellent

Expedia

Travelled with family
Liked: Cleanliness, room comfort
Great
Wonderful family run place. Up to date excellent quite location. Very friendly and helpful staff who couldn’t do enough for us. Will definitely be back
Stayed 2 nights in Jan 2021
Response from Lawrence on 1 Mar 2021
Thank you very much for this wonderful review. It was our pleasure to make your stay with us comfortable and enjoyable.

10/10 Excellent

Kristjan, Miami

Liked: Cleanliness, amenities, property conditions & facilities
The apartment is great and the host is amazing. There is Million dollar view from the pool over the bay.
Stayed 4 nights in Nov 2020
Response from Lawrence on 15 Dec 2020
Thank you very much Kristjan for this wonderful review.

10/10 Excellent

Yasmine

Travelled with family
Liked: Cleanliness, room comfort
This is my # 1 choice in st Lucia .. if the pool h
Safe , clean , not a person to bother you than you and everything is right there
Stayed 5 nights in Mar 2020
Response from Lawrence on 19 Mar 2020
Thanks Yasmine for the great review. You're always welcome here.

10/10 Excellent

Liz&Mark, Toronto

Travelled with partner
Liked: Cleanliness, amenities
Had a wonderful stay! Beautiful spacious room - we were in ground floor suite which we loved - and awesome views of Rodney Bay. Pool was clean and perfect temp. Lawrence was available to answer any questions. Loved the sound of the crickets and tree frogs at night, otherwise quiet.
Stayed 4 nights in Feb 2020
Response from Lawrence on 19 Feb 2020
Thank you very much Liz and Mark for this wonderful review. We are overjoyed that you enjoyed staying at Heavenly Suites. It was our pleasure hosting you.

10/10 Excellent

LANCE

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
There was no hot water for two days. It was a besutiful place and if we had hot water everyday it would be a marvelous stay.
Stayed 6 nights in Oct 2019
Response from Lawrence on 5 Nov 2019
Hi Lance, Sorry about there not being hot water. That is a very unusual situation I will have our maintenance man look into the cause of this so this does not reoccur. Thanks for the great review nonetheless very much appreciated.

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very peaceful and comfortable
Stayed 5 nights in Aug 2019
Response from Lawrence on 5 Sept 2019
Thank you very much Sylvia. We are ecstatic by your review and really happy that you loved your stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Lawrence on 15 Aug 2019
Thank you very much for your wonderful review

10/10 Excellent

Yasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
End of summer
The pool house is always my spot anytime in st Lucia ... it's almost like you're in another world ... peace of mind you and the trees , late night swimming.. just love it there
Stayed 4 nights in Jul 2019
Response from Lawrence on 11 Aug 2019
Thank you sooo very much Yasmine for loving my place, And for your continued visits we really appreciate you and your business.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will be our place to stay anytime we’re in St Lucia. Best customer service, with all the extras anyone would need to make their stay enjoyable.
Stayed 9 nights in Apr 2019
Response from Lawrence on 6 May 2019
Thank you very much for choosing Heavenly Suites. It was a pleasure meeting you and serving you. We are looking forward to your return

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property was nice,well kept both on the outside and inside. A bit of distance off the main road .Off the beaten path. Excellent Views, rooms lacked outlets for charging near nightstands etc. Would be nice to have a tall mirror with sufficient lighting and an outlet nearby.
Stayed 6 nights in Apr 2019
Response from Lawrence on 1 May 2019
Sorry you could not find the charging outlets. They are behind the night stands. The rooms all have tall mirrors with lighting. Sorry they were not tall enough for you. It would have helped if you had left your name so we could address your concerns or better still if you had informed either myself or Angela of your challenges.

10/10 Excellent

Marguerite, California, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely perfect. Lawrence and Angela were very helpful, responsive and welcoming. The room was huge, and included a really nice bathroom, big bedroom, washing and drying machine, common room, two TVs, ample closet space and a full kitchen with microwave, fridge, freezer, toaster, blender- anything you could possibly need! They also provided lots of towels and plates, bowls, cups, silverware, etc. along with dish soap and a sponge. Everything was very modern and there was air conditioning throughout. The views are incredible. I 100% recommend this place, it is one of my favorite places I have ever stayed at in over 60 countries of traveling. I love to walk, so I happily walked about an hour into Gros Islet / Reduit Beach / Rodney Bay / Pigeon Island areas. The walk was peaceful and felt safe and serene. However, one morning Angela even drove me into town and showed me where to exchange money and pick up the bus. She also offered to pick me up in the afternoon but like I said, I like to walk :) the drive into town is very quick, only about 10 minutes or so. I also did the round trip airport shuttle and would recommend that as well. Darrin was a fabulous driver and told me a lot about the local culture. This place also offers any kind of tour or activity you might want to do around the island. Thank you Lawrence, Angela and Darrin for an incredible stay in St. Lucia! I will be back!
Stayed 4 nights in Apr 2019
Response from Lawrence on 7 Apr 2019
Dear Marguerite on behalf of Angela, Darren and myself I say a big Thank YOU for choosing Heavenly Suites and for that wonderful review. It was a real pleasure hosting you. We hope you will come again. Best Regards

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A heavenly stay!
We picked this apartment for the location being close to the Darren Sammy stadium where England were playing the 3rd Test match. We walked to the Stadium, just under 2kms, on two days of the match. We were in the ground floor apartment, poolside. It was spacious, clean and met every conceivable need but let me tell you about Angela. She was there to greet us and nothing was too much trouble for her. We had a minor problem with the A/C and it was immediately fixed. We had no car or local phone so it was a nice touch to have a telephone in the apartment with credit on the phone and a list of key contacts. Angela sorted us with a driver (Lyan) who was very reliable but Angela was also around to give us lifts into Rodney Bay and help with such things as ATMs and supermarkets. This was exceptional service way beyond what could be expected. We absolutely loved our stay which lived up to its description as ‘heavenly’.
Stayed 5 nights in Feb 2019
Response from Lawrence on 24 Feb 2019
Thank you very much Barry. We are happy that you loved your stay with us. On behalf of Angela and the rest of the team we thank you for your kind words and look forward to hosting you again.

10/10 Excellent

Yasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Giving thanks to life
I would give it all up to spend another 5 days in the pool house .... the greenery and the peace of mind away from every one .. Just loved it
Stayed 4 nights in Nov 2018
Response from Lawrence on 7 Nov 2018
Thank you very much Yasmine for this excellent review. I'm really happy you enjoyed your stay with us. Angela and I have put a lot of work into it and it warms our heart when persons like yourself enjoy it. Looking forward to your return.

8/10 Good

Verified traveller

Stayed 4 nights in Oct 2018
Response from Lawrence on 28 Oct 2018
Thank you very much for Choosing Heavenly Suites. Please let us know how we can improve to serve you better.

10/10 Excellent

Bernice, Southampton UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was in a superb location with stunning views over Rodney Bay & in the distance you could just about make out Martinique. The owner Angela could not have been more helpful & accommodating. I would recommend this properry to anyone.
Stayed 2 nights in Oct 2018
Response from Angela on 13 Oct 2018
Thank You very much Bernice. It was a pleasure hosting you.

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and I stayed at Heavenly Suites for one full week. This is the first time that i've ever NOT stayed at a hotel in St. Lucia and i'll never stay at a hotel again! We absolutely loved the comfort of Heavenly Suites and the hospitality that we received here. Early check in and late check out was facilitated with ease and without any additional charges to us. Every question or concern that we had (of which there were very few) was addressed so professionally and quickly. The property is immaculate with stunning views! If you're thinking about staying here just book it, you will not be disappointed! To Lawrence and Angela- thanks a million!!
Stayed 7 nights in May 2018
Response from Lawrence on 15 May 2018
Thank You so very much Kimberley. This is what we strive for and you have really warmed our hearts with this review. We look forward to hosting you and your family again. Best Regards Lawrence

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
We stayed for 1 week in January at HS in the 1 bedroom suite that is on the first floor and opens to the pool. There are only 4 suites I believe so it feels very private and quiet. The house is up on a hill in a residential neighborhood overlooking Rodney Bay - is a beautiful view. It had everything we needed. The photos are accurate, rooms are spacious. The kitchen is stocked with basic things to cook, the outlets have both US plugs & European so you don't need an adapter. The water pressure is great, hot showers were erratic - solar powered- so sometimes not hot. Angela was our contact at HS. She was knowledgeable and accessible within a few minutes when we had questions or needed something.
Stayed 7 nights in Jan 2018
Response from Lawrence on 5 Feb 2018
Thank you very much for this wonderful review. We will be looking into installing a hybrid solar/electric heater to improve the hot water consistency.

10/10 Excellent

DESMONTILS

Travelled with family
Liked: Cleanliness, room comfort
Excellent
Séjour très agréable, l'appartement est spacieux et bien équipé. La responsable des lieux est adorable et très professionnelle. Rien à dire. A savoir, il faut impérativement avoir un véhicule pour se rendre à Rodney Bay qui est 3 ou 4 kilomètres.
Stayed 3 nights in Jul 2023
Response from Chancella on 25 Jul 2023
Merci pour la belle revue Jean-Philippe. Ce fut un tel plaisir de vous rencontrer, vous et votre famille, j'ai hâte de vous revoir tous dans un proche avenir.

10/10 Excellent

GRZEGORZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wspaniale
Przemiła obsluga.bardzo pomocna z niczym nie było problemu. Dogodna lokalizacja. Dobrze wyposażona kuchnia. Duże pokoje wygodne łóżka blisko na zakupy i na plażę. Jedynie basen móglby byc częściej sprzątany. Bardzo polecam
Stayed 13 nights in Jan 2020
Response from Lawrence on 11 Feb 2020
Thank you very much. I am very happy that you enjoyed your stay with us. Please come again and let your friends know about Heavenly Suites.

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation with a view
The view was lovely. We want a quiet getaway and this was perfect in every way. The staff were professional and friendly. I would recommend and return again.
Stayed 2 nights in Oct 2019
Response from Lawrence on 22 Oct 2019
Thank you Kerry for enjoying your time with us. We look forward to your return.

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019
Response from Lawrence on 9 May 2019
Thank you very much for choosing Heavenly Suites. It was a joy hosting you and we look forward to welcoming you back to your home away from home.

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Lawrence on 15 Apr 2019
Thank you very much Chantal. It was our pleasure hosting you and your party. Do come again.

10/10 Excellent

adrian, gap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Établissement spacieux belle vue. Tranquille
Tres belle vue et bonne situation géographique. Appartement spacieuse et piscine agréable. Personnel de l’établissement très sympathique. Je reviendrai.
Stayed 5 nights in Aug 2018
Response from Lawrence on 2 Sept 2018
Merci beaucoup Adrian. Ce fut un plaisir de vous accueillir. Dans l'attente de votre retour.

8/10 Good

KEESLY, Guadeloupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heavenly Suites
Very nice and calm place. The apartment was very nice and confortable. The bed was heaven as well as the bathroom with its own jacuzzi... the pool just in front of my door was very pleasant each morning to wake up with it and the view... Angela was very nice and helpful... totally recommend!
Stayed 5 nights in Aug 2018
Response from Manager on 9 Aug 2018
Thank you Keesly it was our pleasure to serve you. Best Regards Lawrence

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in Feb 2018
Response from Angela on 13 Mar 2018
Thank you very much Roberto. It was a pleasure hosting you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SEJOUR PARFAIT
5 jours parfaits. Appartement spacieux et très bien équipé. J'y reviendrai.
Stayed 5 nights in May 2017
Response from Lawrence on 28 May 2018
Merci Beaucoup.

10/10 Excellent

Manu, Martinique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Résidence hôtelier bien située et très accueillant
Confort au-delà de notre espérance. Accueil chaleureux, personnel disponible! Un petit bijou
Response from Lawrence on 23 Apr 2017
Merci beaucoup pour votre merveilleux examen. Nous sommes très heureux que vous ayez apprécié votre séjour chez nous. Veuillez informer vos amis et vos proches de nous.