Controne Hotel Guide - Grotte di Castelcivita hotels in Controne, Italy.

"Very friendly front desk staff! We also ate dinner on site at the restaurant and the food and service was great. Breakfast buffet (included in our stay) was very nice and had lots of food choices. We would stay again. "

"Lovely hotel. We stayed with breakfast included. Found the menu for evening meals was a bit limited. So thoroughly recommended the family restaurant opposite. Bar staff were lovely and staff on breakfast duties were also very attentive. "

"Great location to visit the ruins, wonderful staff nice property."

"Bed and pillows uncomfortable. Bathroom -shower leaked, drain was very slow, toilet had rust stains, fan noise was high pitched and annoying."

"But should be reported spectacular hotel service was top notch we had an issue with the room that came up at 1:00 in the morning to take care of it every time you can go to hotel you can have problems with rooms they came right away we didn't have to wait till the following day beautiful beautiful grounds the block from the beach the hook the hotel had a spectacular pool it was overall a great experience breakfast every morning was wonderful I would definitely recommend coming and staying here some of the nicest hotels"

"Beautiful property with private beach area! Excellent food! "

"Check in was ok, there was a language barrier. We were told the pool was open till 6:30 and it wasn’t. As we got in we were kicked out. There is a charge for the indoor pool, which we were told was 10 but see signs saying 5. The hotel is having building works. People were working as we went to our room. The whole place smells of sewage. We tried to get a drink at the bar but they didn’t have basic things like lemonade. I went to walk the dog and we were attacked by stray dogs that roam both the property and outside and the car park. They are there day and night barking and chasing. Dogs also going around the car park urinating on all the cars. Went back to the room and found it was mouldy, furniture was rubbish, tv not viewable, curtains broken, fire alarm was covered and AC didn’t really work. Tried to talk to reception was told it had to wait until morning as he didn’t speak English, he was more of a night watch man. There are no security doors and the fire doors are propped open and the fire alarm looked like it was still being installed. The room balcony had no furniture to sit on. I got up in the morning to walk the dog and was attacked again by stray dogs. We decided to check out as the hotel didn’t seem to understand the issues. I thought I agreed with reception I would pay for the night we stayed and be refunded the rest and the manager would contact me. This did not happen, her English was ok on check in but nothing when there was an issue. Still no contact or refund"

"We loved the stay and Chiara on reception and claudio in the restaurant were particularly helpful. Fantastic value for money"

"It was modern, with coffee and tea service, all the toiletries imaginable, close to a mini-mart and bar and within walking distance of my tour hotel. It also had a collection of poetry in the room."