Grottolella Holidays

Property was very simple. Need to update key system. Add some artwork and lamps in rooms to make rooms less stark. We had huge mosquitoes in our room. Our room number did not match our keys and later received an email asking for our room number. The workers were nice but property needs work.

Neighbourhood a bit noisy at night time. Good location. Bathroom needs refurbishing.

The location was excellent, far enough from central Sorrento to give it a chilled, quiet atmosphere, but close enough to get into town (on the complementary bus, which was a nice touch). The service, food, and pool were also top quality as well. The only things that let the hotel down were 1) it was being redecorated/ refurbished throughout our stay, so there were a lot of workmen around, even in the corridors by the rooms (unnerving for my teen girls), and our first rooms were constantly covered in paint/ building dust, and 2) the quality of the fittings and build of the rooms was poor, with surprisingly shoddy workmanship Having said that, the staff changed our rooms early on to ones that were less impacted by the workmen, and we really enjoyed our stay regardless.

The staff were amazing!