Gruyeres Holidays

Friendly check in staff. Central location.

Best place to stay in Interlaken . We loved our stay

Great location, great comfortable room, friendly and helpful staff, wonderful breakfast.

Hotel staff and their manager needs to be more guest centric and approachable for guest needs. I had requested their shuttle to pick me up from Interlaken OST station but they didn’t respond initially for a few days and on the last day prior to my arrival, they responded they will arrange pick up but never confirmed my arrival time or any other details. Upon arrival, person who checked me in, said they check guest msgs every shift (which was not the case), dishonest response ruined our experience from the beginning. We had to walk with our luggage bags from train station to hotel and upon arrival their were not even apologetic about mess up. Front desk guy and their manager with bad attitude, I would not stay here again as I would spend this much money somewhere else. Their breakfast in the morning was best part, omelette was extra charge, $10 Swiss franks.

Incredibly helpful and informative staff. Room gets cleaned every day and they leave a little sweet treat as well. Close to everything, has great views and won’t blow your budget. Highly recommend!