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Reviews of Hotel Velvet Plaza

3.5 out of 5
Hotel Velvet Plaza
Avenida Vallarta 2477, Colonia Arcos Vallarta, Guadalajara, JAL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1327 out of 1806 reviews" "
Rating 8 - Good. 329 out of 1806 reviews" "
Rating 6 - Okay. 79 out of 1806 reviews" "
Rating 4 - Poor. 25 out of 1806 reviews" "
Rating 2 - Terrible. 46 out of 1806 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff is friendly and helpful
Stayed 1 night in May 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
Good price and area
Stayed 1 night in May 2024
Response from RSVAS on 13 May 2024
THANKS

10/10 Excellent

Guillermina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in May 2024
Response from RSVAS on 13 May 2024
Miss Guillermina, thanks

10/10 Excellent

Lisandro

Stayed 1 night in Apr 2024
Response from RSVAS on 13 May 2024
GRACIAS

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from RSVAS on 2 May 2024
GRACIAS

10/10 Excellent

María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 6 nights in Apr 2024
Response from RSVAS on 2 May 2024
THANKS!

10/10 Excellent

Lisandro

Liked: Cleanliness, staff & service, property conditions & facilities
This property is close to dining options and close to many things
Stayed 1 night in Apr 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this place! It’s very nice and affordable. Very close to a mall.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dalia

Liked: Cleanliness
Very nice.
Stayed 4 nights in Apr 2024
Response from RSVAS on 2 May 2024
THANK YOU

8/10 Good

Timm, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel, however, just note that it is at least a mile to Chaputlepec, which is a lot of tourist’s destination. It really takes a Uber drive instead of a walk, especially on hot days. The building across this street is one of the most graffiti tagged buildings I’ve seen.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
staff very friendly
Stayed 1 night in Apr 2024
Response from RSVAS on 2 May 2024
THANKS

10/10 Excellent

Lipxu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very nice love the food
Stayed 3 nights in Apr 2024
Response from RSVAS on 13 May 2024
LIPXU, thank you,

10/10 Excellent

Cristian

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable, the staff were polite and the hotel room was very clean. But I had a slight problem with the fact that they charged for the buffet instead of it being part of the price of the stay. Overall, I enjoyed staying at this hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Mario

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from RSVAS on 19 Apr 2024
GRACIAS

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from RSVAS on 19 Apr 2024
GRACIAS

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Very good at a good price
Stayed 1 night in Apr 2024
Response from RSVAS on 19 Apr 2024
THANKS

10/10 Excellent

yoshitaka, miuragun

Stayed 2 nights in Mar 2024
Response from RSVAS on 2 May 2024
GRACIAS

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from RSVAS on 12 Apr 2024
GRACIAS

4/10 Poor

Marco

Liked: Cleanliness
Disliked: Property conditions & facilities
Very noisy room with the smell of a cigarette
Stayed 4 nights in Mar 2024
Response from RSVAS on 12 Apr 2024
Marco, sorry for the inconvenience, during stay

10/10 Excellent

jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet. Friendly service
Stayed 1 night in Apr 2024
Response from VELVET on 6 Apr 2024
gracias por sus comentarios

8/10 Good

Eduardo, La Cañada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has great amenities. I enjoyed the steam room, pool, and weight room. There is free water and towel in the weight room. There is also a great view while working out in the roof top.
Stayed 2 nights in Apr 2024
Response from VELVET on 6 Apr 2024
gracias por sus comentarios

10/10 Excellent

Lupita

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!
Stayed 2 nights in Mar 2024
Response from VELVET on 6 Apr 2024
gracias por sus comentarios

10/10 Excellent

DANNIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to La Minerva and close to Chapultepec Avenue.
Stayed 3 nights in Mar 2024
Response from HOTEL VELVET PLAZA on 29 Mar 2024
GRACIAS POR SU VISITA

10/10 Excellent

Yadira, Longview

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfortable
Stayed 1 night in Feb 2024
Response from HOTEL VELVET PLAZA on 29 Mar 2024
GRACIAS POR SU VISITA

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything clean and very nice employee
Stayed 1 night in Mar 2024
Response from RSVAS on 27 Mar 2024
THANKS ALL

8/10 Good

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo hubo un pequeño inconveniente con la caja fuerte que no tenía pilas, la atención por parte de todos fue excelente.
Stayed 3 nights in Mar 2024
Response from HOTEL VELVET PLAZA on 26 Mar 2024
GRACIAS POR SU PREFERENCIA Y ESTAREMOS AL PENDIENTE DE STOS DETALLES

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent. Services
Stayed 4 nights in Mar 2024
Response from RSVAS on 22 Mar 2024
thanks

10/10 Excellent

Kamila

Stayed 3 nights in Mar 2024
Response from RSVAS on 12 Apr 2024
GRACIAS

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from VELVET on 20 Mar 2024
GRACIAS POR SU VISITA

10/10 Excellent

Juan

Stayed 5 nights in Mar 2024
Response from VELVET on 20 Mar 2024
GRACIAS POR SU VISITA

10/10 Excellent

Sandra Rocio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaness
Stayed 1 night in Mar 2024
Response from RSVAS on 16 Mar 2024
THANKS

10/10 Excellent

ORACIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from VELVET on 20 Mar 2024
GRACIAS POR SU VISITA

10/10 Excellent

Maximiano, McAllen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Mar 2024
Response from RSVAS on 13 Mar 2024
thanks all

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel con una excelente ubicación, a unos pasos de la glorieta de la Minerva. Las habitaciones son muy cómodas y la atención fue muy buena.
Stayed 3 nights in Mar 2024
Response from RSVAS| on 11 Mar 2024
Armando,muchas gracias por los comentarios, estamos satisfechos que estuvo su estancia placentera

6/10 Okay

Rosa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The only issue was the bed size. I booked a King Size and they really don’t have king size beds They say they do but is really a queen size. After trying to come to resolution with them because I was traveling with my daughter and needed that extra space. The staff refused to help or accommodate us. They really didn’t care. Another issue was the room service I got the wrong food delivered and over priced. Honestly you can find better food around.
Response from HOTEL VELVET PLAZA on 10 Mar 2024
GRACIAS POR TUS COMENTARIOS, SON MUY IMPORTANTES PARA NOSOTROS, RESPECTO A LAS CAMAS SON MEDIDAS ESTANDAR EN LA HOTELERIA

10/10 Excellent

Ricardo Ortiz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well maintained property!
Stayed 1 night in Mar 2024
Response from HOTEL VELVET PLAZA on 7 Mar 2024
gracias por su visita

10/10 Excellent

KRYSTAL

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely helpful and accommodating! And the location of the hotel made for easy walking!
Stayed 4 nights in Feb 2024
Response from RSVAS on 1 Mar 2024
Thanks, we wait your here your next trip

10/10 Excellent

Ricardo

No
Stayed 2 nights in Feb 2024
Response from RSVAS on 1 Mar 2024
Gracias

10/10 Excellent

Luciano

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time it has been great! Great food, near by shopping just don’t be out too late. Close to restaurants and hotel restaurant is great! The staff is always professional and great!
Stayed 3 nights in Feb 2024
Response from HOTEL VELVET PLAZA on 7 Mar 2024
gracias por sus comentarios

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility. Well kept, clean, modern, beautiful.
Stayed 1 night in Feb 2024
Response from RSVAS on 1 Mar 2024
THANK YOU!

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from RSVAS on 1 Mar 2024
GRACIAS

6/10 Okay

Oscar

Travelled with partner
Disliked: Amenities
Hay mejores opciones. Pero para el precio no esta mal.
Stayed 1 night in Feb 2024
Response from RSVAS on 1 Mar 2024
0

6/10 Okay

Jose

Liked: Cleanliness, property conditions & facilities
Esta vez solo parkin
Stayed 1 night in Feb 2024
Response from RSVAS on 1 Mar 2024
SI PUEDEN DEJAR EN RESGUARDO LAS LLAVES DE SU CARRO

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
Love it
Stayed 1 night in Feb 2024
Response from RSVAS on 19 Feb 2024
THANKS!!!

10/10 Excellent

Inesa

Stayed 1 night in Feb 2024
Response from RSVAS on 20 Mar 2024
GRACIAS

8/10 Good

Norma

Travelled with family
Staff was very friendly
Stayed 1 night in Feb 2024
Response from X on 17 Feb 2024
GRACIAS POR SU COMENTARIO

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All comfortable
Stayed 1 night in Feb 2024
Response from HOTEL VELVET PLAZA on 17 Feb 2024
GRACIAS POR SUS COMENTARIOS Y POR PERMITIRNOS ATENDERLE

10/10 Excellent

Humberto, Whittier

Travelled with partner
The staff at the Velvet are great! It is close to an Outback, a Starbucks, restaurants, and an OXXO! My favorite part of the hotel is the steam room!
Stayed 3 nights in Feb 2024
Response from HOTEL VELVET PLAZA on 17 Feb 2024
GRACIAS POR SUS COMENTARIOS Y POR PERMITIRNOS ATENDERLE

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend stay
Loved the hotel and location. The restaurant was so convenient too, and wonderful staff! Would definitely stay here again.
Stayed 3 nights in Feb 2024
Response from HOTEL VELVET PLAZA on 17 Feb 2024
GRACIAS POR SUS COMENTARIOS Y POR PERMITIRNOS ATENDERLE

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from HOTEL VELVET PLAZA on 17 Feb 2024
GRACIAS POR SUS COMENTARIOS Y POR PERMITIRNOS ATENDERLE