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HG Hotel

4.0 star property
Hotel connected to a shopping centre in Zapopan with free valet parking

Choose dates to view prices

Photo gallery for HG Hotel

Junior Suite
Property entrance
Breakfast, lunch, dinner served; international cuisine
Lobby
Terrace/patio
HG Hotel, near Plaza Galerias Guadalajara Shopping Center, offers a luxurious retreat with an international cuisine restaurant and 24-hour health club. Relax on the sun-kissed terrace or engage in archery activities while your little ones enjoy the playground. With free in-room WiFi, dry cleaning services, and helpful staff that have left a lasting impression on previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Laundry
The current price is €63
includes taxes & fees
15 Sept - 16 Sept

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

8.8 out of 10
Excellent
(20 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Flat-screen TV
Separate bedroom
Jetted bath
Private bathroom
Hairdryer
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(32 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Standard

1 bedroom, in-room safe, desk, iron/ironing board

Double Room Standard

  • 24 sq m
  • Sleeps 4

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The price is €70
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6 Sept - 7 Sept
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About the area

Located in Zapopan, HG Hotel is connected to a shopping centre. University of Guadalajara Assembly Hall and Guadalajara Cathedral are notable landmarks, and travellers looking to shop may want to visit Plaza Galerias Guadalajara Shopping Center and Plaza Patria. Looking to enjoy an event or a match? See what's going on at Akron Stadium, or consider PALCCO for a night out.
Visit our Zapopan travel guideOpens in a new window
Map
Av. Vallarta No. 5281, Zapopan, JAL, 45030

What's nearby

  • Plaza Galerias Guadalajara Shopping Center - 7 min walk - 0.6 km
  • US Consulate General Guadalajara - 5 min drive - 4.2 km
  • Expo Guadalajara - 6 min drive - 5.4 km
  • Akron Stadium - 6 min drive - 5.4 km
  • Basilica de Zapopan - 10 min drive - 7.3 km

Getting around

  • Mexicaltzingo Station - 10 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 34 min drive

Restaurants

  • ‪Los Sarapes - ‬11 min walk
  • ‪La Santa Cruz - ‬5 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Vips - ‬12 min walk
  • ‪Don Rojo - ‬9 min walk

About this property

HG Hotel

Upscale hotel near Plaza Galerias Guadalajara Shopping Center
Located close to US Consulate General Guadalajara and Akron Stadium, HG Hotel provides a terrace, a playground and a hair salon. The on-site international cuisine restaurant, KAFEI, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
Other perks at this hotel include:
  • Free self-parking and valet parking
  • Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge) and a banquet hall
  • Secured bike storage, a TV in reception and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 75 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with hairdryers
  • 40-inch flat-screen TVs with cable channels
  • Balconies, cots/infant beds and electric kettles

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle (surcharge)
  • Area shuttle (surcharge) up to 2 kilometres
  • Free covered self parking on site
  • Free covered valet parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 130 to 180 for adults and MXN 90 to 90 for children
  • A restaurant

Restaurants on site

  • KAFEI

Things to do

  • 24-hour health club
  • Bicycle storage
  • Playground
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 538 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Grab bar near toilet (114 centimetre high)
  • Lever door handles
  • Lift (130 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 600
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 600

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for MXN 400 per night

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 180 for adults and MXN 90 to 90 for children
  • Airport shuttle fee: MXN 600.00 per vehicle (maximum occupancy 4)
  • Early check-in fee: MXN 600 (subject to availability)
  • Late check-out fee: MXN 600 (subject to availability)
  • Crib (infant bed) fee: MXN 400 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Parking height restrictions apply

Property is also known as

HG Hotel
HG Hotel Zapopan
HG Zapopan
HG Hotel Hotel
HG Hotel Zapopan
HG Hotel Hotel Zapopan

Frequently asked questions

Is HG Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at HG Hotel?

As of 28 Aug 2025, prices found for a 1-night stay for 2 adults at HG Hotel on 15 Sept 2025 start from €63.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HG Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at HG Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of MXN 600 (subject to availability). After-hours check-in is not available.

What time is check-out at HG Hotel?

Checkout is at noon. Late checkout is available for MXN 600 (subject to availability).

Does HG Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of MXN 600.00 per vehicle applies.

Where is HG Hotel located?

Situated in the business district, this hotel is 0.5 mi (0.7 km) from Plaza Galerias Guadalajara Shopping Center and 2.6 mi (4.3 km) from US Consulate General Guadalajara. Akron Stadium and Expo Guadalajara are also within 6 mi (10 km).

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HG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1004 reviews
Rating 8 - Good. 236 out of 1004 reviews
Rating 6 - Okay. 84 out of 1004 reviews
Rating 4 - Poor. 27 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for a weekend
Stayed 2 nights in Jul 2025

10/10 Excellent

María y.

Liked: Cleanliness, staff & service
I always like staying here it’s a safe and secure place
Stayed 1 night in Jul 2025

10/10 Excellent

Adela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable bed. It has a big jacuzzi.
Stayed 1 night in Jul 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient
Stayed 2 nights in Jul 2025

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet rooms,gut lokation,nice service
Stayed 2 nights in Jan 2025

10/10 Excellent

evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
My top 3 hotels Great, price, very clean increíble staff great service I like the location close to malls and restaurants
Stayed 1 night in Dec 2024

10/10 Excellent

Martín

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and attention.
Stayed 1 night in Mar 2025

10/10 Excellent

María y.

Liked: Cleanliness, staff & service, property conditions & facilities
Love that they have a restaurant with amazing food in addition to a nice gym area. Walking around is not a problem at all for me
Stayed 1 night in May 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2025

10/10 Excellent

María y.

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2025

8/10 Good

Jose Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

In general the hotel was great, the only thing is that they need to improve the WiFi conection.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi, my experience on HG was very nice, the beds were so comfortable, amazing hot water shower, incredible respectful staff. Thanks for everything. Come back to HG hotel? Definitely yes . No regrets about our stay here. Thanks. Ramon Ruiz.
Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Had surgery day before check in. The staff was very kind and helpful
Stayed 4 nights in Jan 2025

10/10 Excellent

Sergio uriel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nices
Stayed 1 night in Dec 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Everything was great just a little of air on the bathroom and bed the first day but after that day everything was great and clean very recommended for the price and location.
Stayed 3 nights in Nov 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 4 nights in Aug 2024

4/10 Poor

Antonio

2.5 Stars

I would not rate this hotel the 4 stars Hotels.com rates it. I will be genorous and rate it a 2.5 star. Jacuzzi was not working properly, asked for extra pillows and was denied. Elevator to the 6th. Floor was broken, had to take 2 floors of stairs. Tv volume was too low and froze often.
Stayed 2 nights in Feb 2025

10/10 Excellent

RODOLFO ARENAS

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio, ordenado. muy recomendable.
Stayed 1 night in Aug 2025

10/10 Excellent

Luis Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la segunda vez que nos hospedamos. Ha sido muy práctica la ubicación del hotel para trasladarnos entre el centro de Guadalajara y la zona de Zapopan
Stayed 2 nights in Aug 2025

10/10 Excellent

GABRIELA MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general me gustó todo. Solo el detalle que en el baño, la puerta a la regadera no es completa, es solo un panel transparente y no es completo. No sella la regadera y eso provoca que el resto del baño se moje pero por lo demás fue muy agradable la estadía.
Stayed 3 nights in Jul 2025

2/10 Terrible

Ana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No me permitieron tener una reunión en lobby con una persona!!!
Stayed 1 night in Aug 2025

10/10 Excellent

MIGUEL

Stayed 1 night in Aug 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Todos son muy Amables La comida me Sorprendió es Excelente
Stayed 2 nights in Jul 2025