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Hard Rock Hotel Guadalajara

4.0 star property
Pet-friendly hotel connected to the convention centre in Zapopan with a full-service spa

Choose dates to view prices

Photo gallery for Hard Rock Hotel Guadalajara

Rooftop terrace
2 bars/lounges, poolside bar
Property entrance
Lobby
Buffet
Hard Rock Hotel Guadalajara offers an upscale experience near Minerva Roundabout. Enjoy the rooftop terrace, spa with reflexology and aromatherapy, garden, poolside bar, attentive staff, and high-speed WiFi throughout this vibrant property.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast available
The current price is €136
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Room

Free minibar, in-room safe, desk, soundproofing

Superior Room

9.4 out of 10
Exceptional
(118 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Hairdryer
Rainfall showerhead
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(44 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Separate bath and shower
Rainfall showerhead
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(44 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Hairdryer
Rainfall showerhead
Private bathroom
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Gold)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Gold)

8.8 out of 10
Excellent
(17 reviews)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Separate bath and shower
Jetted bath
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Gold)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Gold)

9.2 out of 10
Wonderful
(33 reviews)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Separate bath and shower
Jetted bath
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Rock Royalty)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Rainfall showerhead
Bathrobes
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Rock Royalty)

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Rainfall showerhead
Bathrobes
Hairdryer
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Double Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Free minibar, in-room safe, desk, soundproofing

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room (Gold)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible (Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 3
  • 1 King Bed

Suite (Amplified - Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 1 King Bed

Suite (Rock - Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040

What's nearby

  • US Consulate General Guadalajara - 3 min drive - 2.7 km
  • Minerva Roundabout - 3 min drive - 3.1 km
  • Plaza del Sol - 4 min drive - 3.8 km
  • Expo Guadalajara - 4 min drive - 3.8 km
  • Basilica de Zapopan - 10 min drive - 8.4 km

Getting around

  • Mexicaltzingo Station - 7 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 35 min drive

Restaurants

  • ‪Sessions - ‬1 min walk
  • ‪El Socio - ‬16 min walk
  • ‪Utc-6 Bar Hotel Hard Rock - ‬1 min walk
  • ‪Mr. Pampas - ‬19 min walk
  • ‪El Pargo - ‬10 min walk

About this property

Hard Rock Hotel Guadalajara

Upscale hotel near Minerva Roundabout
Located close to Expo Guadalajara and World Trade Center, Hard Rock Hotel Guadalajara provides a poolside bar, a rooftop terrace and a coffee shop/cafe. Treat yourself to a deep-tissue massage, aromatherapy or reflexology at the on-site spa. The on-site international cuisine restaurant, Sessions, offers breakfast, lunch and dinner. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a garden and 2 bars.
Other perks at this hotel include:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge) and airport drop-off service (surcharge)
  • A 24-hour front desk, luggage storage and tour/ticket information
  • A front desk safe, a lift and a gift shop
  • Guest reviews give top marks for the helpful staff
Room features
All 348 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks such as free stocked minibars and free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 49-inch Smart TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Similar properties

Rooftop terrace

Hotel Riu Plaza Guadalajara

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 4,074 reviews
The price is €127
includes taxes & fees
17 Nov - 18 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Parking on site (MXN 60 per day)
  • Covered valet parking on site (MXN 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MXN 340 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sessions

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1500, per pet, per day, plus a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 23 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 340 for adults and from MXN 150 for children
  • Airport shuttle fee: MXN 650 per vehicle (maximum occupancy 4)
  • Self-parking fee: MXN 60 per day
  • Valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Frequently asked questions

Does Hard Rock Hotel Guadalajara have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 7:00 PM.

How much does it cost to stay at Hard Rock Hotel Guadalajara?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Guadalajara on 3 Dec 2025 start from €135.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Guadalajara pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 23 kg per pet. There's a deposit of MXN 2000 per stay and a fee of MXN 1500 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hard Rock Hotel Guadalajara?

Self-parking is available for MXN 60 per day. Valet parking is available for MXN 60 per day.

What time is check-in at Hard Rock Hotel Guadalajara?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 5:00 AM to 3:00 PM for a fee.

What time is check-out at Hard Rock Hotel Guadalajara?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hard Rock Hotel Guadalajara provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 650 per vehicle applies.

Where is Hard Rock Hotel Guadalajara located?

Situated in Zapopan, this spa hotel is within 3 mi (5 km) of Minerva Roundabout, Expo Guadalajara and World Trade Center. University of Guadalajara Assembly Hall and Guadalajara Country Club are also within 6 mi (10 km).

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Reviews

Hard Rock Hotel Guadalajara Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 1769 out of 2507 reviews
Rating 8 - Good. 377 out of 2507 reviews
Rating 6 - Okay. 193 out of 2507 reviews
Rating 4 - Poor. 93 out of 2507 reviews
Rating 2 - Terrible. 75 out of 2507 reviews

Reviews

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! The bar and restaurant were great, everything was super clean, and the rooms were so comfortable. Staff very helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious, beds are very confortable. The area is very safe
Stayed 4 nights in Oct 2025

10/10 Excellent

JAVIER ARTURO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

KARINA

Liked: Cleanliness
Todo excelente
Stayed 2 nights in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Stay here when rooms are available. Great stay
Stayed 2 nights in Mar 2025

10/10 Excellent

ESMERALDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the place
Stayed 2 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great
Stayed 3 nights in Aug 2025

10/10 Excellent

Minerva

Liked: Cleanliness, property conditions & facilities
Had great entertainment at the restaurants.
Stayed 4 nights in Jun 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, thank you for everything!
Stayed 2 nights in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo exelente !!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Bar and live music cheap dinning and easy to go and get to friendly and helpful staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel . Staff was great. Very clean and safe
Stayed 3 nights in Jun 2025

10/10 Excellent

Blanca

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! Staff and facilities too. The starbuck drinks made us felt we were home.
Stayed 3 nights in Jun 2025

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Room, cleanliness, facilities, management
Stayed 3 nights in Jul 2025

10/10 Excellent

Vianney

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

Gonzalo

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

Yamel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the ubication and safety.
Stayed 3 nights in Jun 2025

8/10 Good

Simone

Liked: Cleanliness, staff & service, amenities
The only problem I encountered was my shower has a sewer type odor emitted from the exhaust fan.
Stayed 3 nights in Sep 2025

8/10 Good

Omar

Liked: Cleanliness, amenities, property conditions & facilities
The water of the shower is super low.
Stayed 2 nights in May 2025

2/10 Terrible

Ralph

Liked: Amenities
The room was fine EXCEPT I had better expectations since I reserved a jacuzzi room this was a small bathtub for 300 dollars I expect the usual square jucuzzi this tub is better suited for a 16 year old person as I’m 6’3 I couldn’t lay across like a normal sized let alone accommodate 2 people what a joke then this morning 10/3/25 at 7 am we lost all electricity in our room no lights in the restroom I had to take a shower in the dark, we lost A/C I TRIED to call the front desk of course the phone was 😵 dead. When I got to the lobby to check out I explained the situation and they could have offered me a consolation for a future visit but none was offered since I had paid for the room months in advance 10 floor room 2015 aside from our problem the hotel is gorgeous.
Stayed 1 night in Oct 2025

4/10 Poor

Pedro

The elevators doesn’t work. Long lines and waiting time to take the elevator.
Stayed 3 nights in Jun 2025

6/10 Okay

Yolanda

One of the elevators was not working and it took a long time to come up and down from the 15th floor.
Stayed 3 nights in Apr 2025