Guffey Hotels

"We had a short stay-called before booking to make sure hot-tub and pool were in working condition as that is the main reason we booked here the staff let us know that it was. When we arrived and headed to the pool we asked staff were it was located she proceeds to tell us its closed ,we let her know that we booked there only after calling to make sure pool was operating and being told it was so she made a call and realized it was open. Then proceeded to show us the pool area… it was in an entirely different building…we stay at hotels often and weve never seen this before. mind you it was freezing out and there was no transportation to the building. The hotel itself was clean, a tad small ,staff was friendly but this was a big deal for us i wish we would have known to make a better decision with our stay. Nonetheless i would recommended this hotel to others. "

"Though the property is only a couple of years old, the handle fell off the shower door, an electrical outlet was missing a cover and bedding was torn and frayed at a corner. The rooms were clean, as was the casino. Room service food was surprisingly tasty. It took three tries to check into our two rooms, which were not ready at the advertised check in time. The minibar in one room wasn’t stocked with snacks. Couldn’t get the fridge door open if I’d wanted to enjoy a beverage. There’s some kind of high tech display that charges you for a snack item if you just pick it up off the display rack. Had to go back to the front desk to ask for info about where amenities were located, and still couldn’t find the pool. The exercise room looked clean and well maintained. Overall, it wasn’t an experience I’d choose to repeat. It wasn’t a welcoming, friendly atmosphere, except for the valets, who were great every time we needed anything. The manager on duty at check out mostly made excuses for the poor service and as much as said that if you book through apps like Expedia you don’t deserve the best service. A return visit to Cripple Creek will be at a different hotel/casino. "

"Ski weekend, hot tub not working, no breakfast bar open, thin walls.....pass "

"Clean staff was good "

"This cute motel has very friendly staff and a nice room to gather and play games. We will be back."

"Comfortable and clean. Staff was absent and TV didn’t work."

"Efficient, helpful and friendly staff. Clean room. Comfortable bed. We were only there for about 12 hours, just to sleep, so didn’t take advantage of any amenities. An excellent value for a clean, comfortable room. "

"Stayed in the cliffside rooms, very clean large room with a deck & a beautiful view. These rooms are a little far from the pools & restaurant so not easily walkable but a quick drive. "

"Nice, convenient and quiet "