"Rooms were pretty small. No proper response from the support staff. Beds were horrible and could sense the spring when sitting on bed. Water were leaking in toilets, roaches found too. I will not recommend this place anyday."
"The bathroom toilet seat was loose and broken. Switchboards were improper. Wifi constant disconnection. No towels provided or bathroom kit provided until asked on 2nd day. Towel hanger in bathroom is broken. No proper internet connectivity. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"The staff are very competent to address guest needs. The property is gated and so secure. But the room walls are somewhat thin, possibly from a tv next door at midnight. "
ITC Grand Chola, a Luxury Collection Hotel, Chennai
10/10 Excellent
"Just overall a wonderful place to stay! We stayed their 2 bedroom apartment suite. They were clean, well maintained, staff were very polite and helpful. Spa was exceptional. Food was excellent. The microwave in our room never warmed the food that was our only issue. We also didn’t contact them about it because it didn’t matter much. Had we told them, I am sure they would have fixed it quickly. Will be staying with them for our future visits. Please keep up the good work. "
You can browse for the perfect souvenirs at Phoenix Market City during your visit to Chennai. While you're here, you can savour the top-notch restaurants.
