Lowlands Hotel Guide - Gulf City Mall hotels in Lowlands, Trinidad and Tobago.

"Enjoyed my stay here very much, Kirby is amazing and helpful around the clock, rooms were extremely clean and well kept. Breakfast was delicious everyday of our stay. No complaints whatsoever. Will definitely be back every time I visit Tobago. "

"I booked only because I’ve stayed there many times before and they are known for the amazing breakfast with local and foreign foods, I was sooooooo disappointed to see that only one item was local (buljol), the bake that was served was as dry as cardboard…let’s talk about the room, it was clean, but the shower was sooooo dated that water was spilling out as the door wouldn’t close to seal properly, the toilet handle kept slipping off the latch for proper flushing, had to take the cover off to manually flush…and water was running out from the toilet onto the floor, gross…this is my last stay there…the many times I’ve stayed there and enjoyed everything about the place, now to this, the grounds are well kept, the staff was wonderful but those things are not the room…which is what I paid for…good luck to Magdalena Grand in the future, really hope things change to bring me back🙌"

"The property and room were really clean. Water pressure was high, AC worked perfectly. Exactly as advertised. You can hear the ocean while in the pool. Mark checked us in and gave excellent service, facilitating a late checkout. Will definitely stay again. "

"It was one of the best vacation i had. Everything was on point"

"The kitchen was ok for cooking.The shoos were not nearby but easily accessible by car"

"Where to start with Villa San Souci…Out of the four bathrooms, only one shower produced hot water. The fixtures — including shower heads, mixers, and entire bathrooms — are in DESPERATE need of replacement… when I last visited in 2016, the bathrooms looked tired but nearly 10 years later…nothing has changed.The main toilet even had a large chunk missing from the backrest and a crack in one of the windows. In the kitchen, the sink and tap were loose and clearly should have been replaced years ago, along with the cupboards and appliances (coffee maker, bread bin, microwave, etc.). The cupboards themselves were grimy inside and unpleasant to use.The fridge was dirty, the microwave was disgusting, and the fire extinguisher was empty (in the Caribbean these need to be recharged with fluid). Also ALL cupboards in the whole villa had dirt/ debris/old plastic bags in them… It’s such a shame, because the exterior of the property is lovely. The pool and grounds are beautifully maintained, which makes the contrast with the interior even more disappointing.On the positive side, the host Paul and his management team were very responsive to concerns, however, the reality is that the villa is in desperate need of major reinvestment. The owner really should take it offline until it has been fully refurbished.Would I stay here again? Short answer.. no. Not unless the property was completely modernised, invested in and brought up to 21st-century standards. "