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Reviews of Tomu's Hotel

3.5 out of 5
Tomu's Hotel
58 Gorki Street, Gyumri, Shirak Province

Reviews

9.2

Wonderful

Rating 10 - Excellent. 16 out of 19 reviews" "
Rating 8 - Good. 1 out of 19 reviews" "
Rating 6 - Okay. 0 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Rima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

anahid

Stayed 1 night in Aug 2023

2/10 Terrible

Ashkhen

Disliked: Cleanliness, property conditions & facilities
It wasbso uncomfortable. They didn't have elevator . Was not a good experience.

10/10 Excellent

Hakop

Stayed 2 nights in Apr 2023

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay!
We only stayed here one night but had a very nice stay. We arrived a few hours before check in time to stow our luggage but the woman at the reception desk was so kind and allowed us to check in early. The room was very spacious and totally comfortable, we were happy to keep our fruit and water cold in the mini fridge and the air conditioner worked well. Beds were very comfy and the bathroom was great too, there was a HUGE shower. The complimentary breakfast was also excellent. Lots of fresh tasty food in their beautiful restaurant upstairs overlooking the city. The location was also great, it was an easy walk from the train station and close to everything in the city center. The only thing that I’d say that could be a negative is there is no elevator, so if you have mobility limitations it may be a problem, but we had no issue with it. Overall I would recommend this hotel to anyone!
Stayed 1 night in Aug 2022
Response from Your Tomu's Team <3 on 6 Sept 2022
Thank you for taking the time to write a review, glad that you had a good experience and we look forward to seeing you again! Many Thanks.

2/10 Terrible

Oshin, Northridge

Stayed 1 night in Jul 2022

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Tirouhi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well maintained room.
Stayed 1 night in Jul 2022
Response from Tomu's Team on 6 Sept 2022
Thank you for taking the time to write a review, and we look forward to seeing you again! Many Thanks.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, yummy breakfast with beautiful views.
Stayed 1 night in Jul 2022

10/10 Excellent

Kit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tomu's is a nice property that is centrally located and very clean. The breakfast was prepared just for us and was a lot of food. The staff was very kind and helpful.
Stayed 1 night in Jan 2022
Response from Tomu's Team on 26 Jan 2022
Dear Kit, Thanks for the feedback and kind words. We try our best to make our guests happy.

10/10 Excellent

Nikoloz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jul 2021
Response from Tomu's Team on 12 Jul 2021
Hello, dear guest! Thanks for your appreciation! We will be glad to see you again as guests of our hotel!

10/10 Excellent

Olga

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent stay in Gyumri. Clean spacious room, super location and really amazing breakfast. Totally recommend!
Stayed 1 night in Apr 2021
Response from Tomu's Team on 3 May 2021
Dear Olga, Thank you for your positive feedback. Your rating commits us to improve. We are waiting for you to visit again!

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Tomu's Hotel on 19 Jun 2019
Dear Guest, Thank You for taking the time to rate us. We will be very happy to welcome you in our hotel again.

10/10 Excellent

Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money hotel
Everything was ok except Small and simple BF, meat, bead and eggs and a cup of coffee.centrally located,close to railway and bus station, staff friendly and helpful.extreemely large room, spotlessly clean
Stayed 3 nights in May 2019
Response from Tomu's Hotel on 13 Jun 2019
Thank you for your appreciation. Your opinion is important to us.

10/10 Excellent

Vahram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at the center of Gyumri
Nice hotel at the center of the city. Interior is fresh and has most of what you'd expect. Service is friendly and helpful. I'd choose again.
Stayed 1 night in May 2019
Response from Tomu's Hotel on 13 Jun 2019
Dear Vahram, thank you for your appreciation!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds, and ther cleanliness was much better than expected!
Stayed 6 nights in Feb 2019
Response from Tomu's Hotel on 14 Feb 2019
Thank you for evaluation. We will be happy to see you again in our hotel.

10/10 Excellent

Reinhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Angenehme Überraschung nach Holperfahrt und Regen
Sehr schönes Hotel in einer nicht so schönen Stadt
Stayed 1 night in May 2019
Response from Tomu's Hotel on 15 Jun 2019
We will be very pleased to welcome you in our hotel again.