Rio de Janeiro Hotel Guide - H. Stern Museum hotels in Rio de Janeiro, Brazil.

"The staff who was very professional and friendly"

"I love everything about this hotel -- from the courteous, knowledgeable, friendly staff, to the rooftop bar and their restaurants! I didn't have an ocean view but it didn't matter. I just went to the top swimming pool, and/or walked out the front door. I will stay here always!"

"Great location, comfortable bed and room, friendly staff."

"Overall, the hotel is excellent, and our stay was truly memorable. The facilities, service, and atmosphere exceeded our expectations, and the experience as a whole was extraordinary. We would like to especially highlight Caio and the young Carlo for their constant help and kindness throughout our stay. A special thank you as well to Djaci for his excellent service and warm treatment during our dinners at the hotel, and to Patrick for his outstanding service during the afternoons and evenings. We would like to give very special recognition to Jairan Andrade, who was absolutely incredible from the very first day. Jairan provided us with the best advice and recommendations, helping us enjoy an amazing trip in Rio de Janeiro. His professionalism, dedication, and genuine care made a real difference in our experience. As a constructive point for improvement, the only area that could benefit from some attention is the front desk service. We had to complete the check-in process twice and received conflicting information regarding payment conditions. Additionally, we experienced recurring issues with our room keys over five days, which required us to return to the front desk daily for assistance. There were also some inconsistencies with bathroom amenities. Improving coordination and service at the front desk would further elevate an already excellent hotel experience. We truly enjoyed our stay and would gladly return. Thank you to the entire team f"

"Amazing staff, customer care and they are lovely with pets! Will be back always! ❤️"

"Yes"

"Staff were incredibly friendly and helpful. "

"Excellent location in Ipanema, excellent staff and service, great food on site, well-stocked minibar…just a perfect gem of a hotel at reasonable prices. "

"Nicole was absolutely amazing. Her customer service truly made my stay warm, attentive, and always willing to help. I stayed in a private junior room, and I’ll be honest: it was the tiniest room I’ve ever seen. Definitely not enough space for two people, so if you want comfort or space, this isn’t the spot for that. Also, the elevator only goes up to the 4th floor, and my room was on the 6th thankfully Nicole helped me carry my bags upstairs, which I appreciated more than they know. What really stands out here are the activities. They were amazing super social, well organized, and they keep you engaged the whole time. You literally don’t get time to be bored. If you enjoy meeting people, this place is perfect. My breakfast was included, and it was okay nothing special but good enough to start the day. Despite the tiny room, the hostel vibe, the location, and especially the staff + activities made my stay great value for the price. You’re paying for the area and the experience, not a luxury room."