Hackenheim Hotels

"We had to leave early, so the front desk host put together breakfast boxes for us to take on our journey. He delivered them to the room for us! "

"Everything was perfect and prepared to my liking."

"The steam rooms were excellent!"

"Wonderful "

"Nice staff. Great location. Cute place. "

"Wonderful one night stay. The host was so friendly and helpful, and their dog is so cutr. Would recommend."

"Breakfast was the usual German buffet with many extended options. Very good. Rooms are modern, spacious, and clean. Staff is helpful and handled all dietary restrictions without a hitch."

"We booked for 6 people but neither bed settee was made up. We eventually found some duvets and pillows but no clean sheets so opened a packet of new sheets we found in a room in the basement. The same with towels.The washing machine was on with a load of washing in it full of water. There was a pile of dirty bedding in a room in the basement. There were no instructions in the flat at all .The lights and other electrical systems were ridiculously complicated. Also no instructions about hot water in the shower. We could not use the TV as no instructions and nothing on use of hot tub although there were boxes of chemicals on the windowsill outside.We did contact a man by phone who arranged for cleaners to come in and find bedding - however we had found the duvets by the time they came but they didnt leave any sheets or towels which we needed, and we were out eating by then so we never did get the bed for the children properly made up.There was no furniture in the bedrooms apart from lamps which was very inconvenient with nothing to put things on or in though there were 2 sets of drawers in rooms in the basement which were obviously meant for the bedrooms.The terrace needed garden furniture to be useable. It looked like no-one had even checked that the house was useable and safe even though I note there is a review from June 25 which flags similar issues.The house was expensive and I would expect first class accommodation and facilities for the price we paid."

"The property is very nice. The breakfast included was wonderful. The town of Keidrich is about 5 minutes away and has so many wonderful restaurants. My only complaint would be the view. When we booked, the room says valley view but since our room was on a lower level it actually overlooks the driveway and the parking lot. All night long, you can hear cars driving up. I think if we had a higher level room it would have been more enjoyable. "