Hagenthal-le-Haut Holidays

The apartment was spacious and clean, and the building overall felt well kept. The free shuttle was a real lifesaver, since you really can’t get around here without a car (no Uber in the area). Some things weren’t so great though. The shower head holes were too small, so the water hit like bullets on your skin. The curtain kept coming loose, the sink cover was broken, lighting was poor, the stove was very slow, and there weren’t enough toilets/bathroom facilities. No cleaning service during the stay either. Even with those issues, the room size, cleanliness, and shuttle service made a big difference. For that reason, I’d still give it 4 out of 5 stars.

Water in rooms not safe to drink. This was not highlighted except for a small sign in reception area over the water fountain. As this is a health hazard it should be explained at check in and signs in all rooms and public areas. This was very worrying as both myself and my husband have low immune systems and we were not aware of the issue until we used the water fountain when checking out. Very dissapointing and and dangerous to the health of your guests.

Amazing place in Alsace region.

Hotel in a convenient location within easy walking distance of town centre Spacious room with coffee machine.

Staff were excellent, hotel was clean and rooms huge