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Sea Pearl Hotel

3.5 star property
Travelers find a peaceful retreat at this Cat Hai hotel, where the outdoor pool beckons for relaxation and the spa offers treatments to refresh body and mind

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Sea Pearl Hotel on Cat Hai's quiet shores offers relaxation by the outdoor pool on sunny loungers. Enjoy rejuvenating spa treatments and local-flavored breakfast. Stay connected with WiFi, and explore nearby attractions easily with the area shuttle.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
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Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 72 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 300000 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately VND 100000 for adults and from VND 50000 for children
  • Rollaway bed fee: VND 300000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Does Sea Pearl Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Sea Pearl Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sea Pearl Hotel?

Limited spots are available.

What time is check-in at Sea Pearl Hotel?

Check-in begins at 2 PM.

What time is check-out at Sea Pearl Hotel?

Checkout is at noon.

Are there all-inclusive benefits at Sea Pearl Hotel?

Some rate plans available at this hotel are all-inclusive.

Where is Sea Pearl Hotel located?

Located in Cat Hai, this beach hotel is within a 15-minute walk of Cat Ba Wholesale Market and Cat Co Beach. Tung Thu Beach and Lan Ha Bay are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.2

Cleanliness

8.6

Location

7.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 18 out of 72 reviews
Rating 8 - Good. 20 out of 72 reviews
Rating 6 - Okay. 22 out of 72 reviews
Rating 4 - Poor. 9 out of 72 reviews
Rating 2 - Terrible. 3 out of 72 reviews

Reviews

Verified

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible. They ensured we had a booking for our bus the next morning and dropped us off at the bus location after breakfast. Breakfast was quite extravagant with very beautiful views. The roof top pool wasn’t very fancy but had a great view and was everything you could need.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Karen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The bed was comfortable, and the room was clean and quiet. The location was close to food outlets and tour agents. Very little English spoken by desk staff and no help with tours or information on what to see or how to get around. No map or direction at all. - you are on your own there. The whole area in front and around the hotel is a construction site. The hotel would have been lovely 50 years ago.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel with helpful staff that have great English. My only (minor) complaint is that the complimentary breakfast is fairly mediocre, especially compared to other hotels you'll find in Vietnam. Overall though, an excellent stay.
Stayed 2 nights in Mar 2023
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Woke up to bed bugs crawling on my face/body. Customer service was very poor. Only given 1 room key that must be inserted in the room for AC/electricity to work. if you lose your card key you have to pay 200,000 don. There were bugs everywhere in the bathroom and desks, even in bed.
Stayed 2 nights in Aug 2018
Verified

4/10 Poor

Nikoe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked the location of the hotel, but it needs a facelift. The staff was sometimes friendly and sometimes not. The food wasn’t good, and my husband saw a roach on the food table. No selection for vegetarians. We were upgraded to a one bedroom room with a great view, but it smelled of cigarette smoke and was super noisy. The pool is vinyl, and you can feel bubbles on the bottom where it’s pulling away. It also only comes up tp your waist, great if you have small children. I wouldn’t recommend staying here.
Stayed 3 nights in Jul 2018
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very hospitable and easy to communicate with in English. Very helpful and kind.
Stayed 8 nights in May 2022
Verified

6/10 Okay

Verified traveller

나쁘지는 않지만 추천하고 싶지는 않아요

나쁘지는 않았지만 추천하고 싶지는 않아요 노후된 시설, 청소상태도 좋지는 않아요, 조식은 빵과 과일, 그리고 베트남 국수만 있네요.
Stayed 1 night in Apr 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of cockroaches in the bathroom. And it's dark. Hot water will not come out soon. I was very disappointed with the impression that I often got three stars with this. I will never stay.
Stayed 1 night in Nov 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel seems like it’s been abandoned and the staff that was there were very unfriendly. The only room that they have all the lights on is when you go have breakfast. Each floor they only have one small fluorescent light on keeping most of the floor dark (even the stairwell) which was creepy but also dangerous. Elevator was broken. “Rooftop bar” also seemed abandoned. Bed was horrible. There was hair in the bathroom from the last guests. Room needed a lot of renovation and repairs just seemed slapped together out of random materials. Would have much rather stayed in a clean hostel. The only plus about this is the central location. The reviews and photos are deceiving.
Stayed 3 nights in Jan 2020
Verified

6/10 Okay

Tuija

Liked: Cleanliness, staff & service
Hotelli on kulahtanut, mutta siisti. Sijainti ja maisemat mahtavat! Katumelu kuului suht rajuna huoneeseen.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Xplorer

Liked: Cleanliness
Good hotel. facilities need a revamp. Staff needs to learn how to better service western travelers.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time there and I love the service!! So friendly easy and convenient!
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Staff really good The egg chef was v good The rooms are VERY in need of refurbishment In particular, the bathroom was very mouldy and there was a 6 cm hole in the bath which had been patched up Needless to say, the bath leaked all over the floor The fridge worked but there was visible dirt instide and it just needed a good clean There were no mattress protectors on the beds and the seat covers in the breakfast room seriously needed a wash
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
리조트를 예약하려다가 호텔스위트 예약으로 바꿨습니다 정말 잘한 선택이었습니다. 가격대 성능비가 훨씬 좋았고 편의시설 이용과 교통면에서도 리조트사용보다 좋았습니다
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast not very good and not air conditioned. Property seemed outdated. Staff very polite and helpful
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast each morning was amazing. The food was delicious and there are great views from the dining room. We had a sea view room and the views alone are worth staying here. The staff was friendly and worked with us to extend our stay an extra night in the same room at the same price as our previous night. Would go back.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location facing the bay in CatBa. Many restaurants to choose from nearby, pretty sunset from the sky bar.
Stayed 3 nights in Jan 2019
Verified

6/10 Okay

carole-anne

Disliked: Staff & service, property conditions & facilities, room comfort

Si vous n'avez pas le choix ...

Fuite d'eau dans la salle de bain, nous avons dans un premier temps appeler l'accueil pour dire que le mini bar était vide et que nous n'avions pas de wifi le réceptionniste à rigoler puis raccrocher... Nous sommes alors descendus pour signaler notre petit soucis on nous a alors porté des boissons chaudes à mettre dans un frigo eteint et impossible de le brancher. Petit déjeuner très très très moyen pour être gentil. J'ai oublié une paire de boucles d'oreilles sur la table de nuit, j'ai contacté l'hôtel quelques heures après mon départ on m'a dit que rien n'avait été trouvé.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good view and friendly staffs!
Stayed 1 night in Nov 2018
Verified

8/10 Good

Verified traveller

Best of a poor selection

Cat ba as a whole is pretty run down so this hotel should be in seen in that context. It has all the amenities such as roof pool and it is worth upgrading to sea view. We saw a number of others on cat ba and they weren’t as good. Sea pearl is tired and dated and in need of renovation but still one of the better hotels in the bay.
Stayed 2 nights in Sep 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Best pic of the worst available.

There wasn’t much choice for cat ba island so we had to pic the best of the worst so wasn’t expecting much and we weren’t disappointed in that regard. Nice view from the hotel and roof top pool and bar. Found a couple of cockroaches in my room. I put my note outside the room for it to be cleaned but nobody came to clean it. The hotel wasn’t busy so wasn’t as if the staff were busy. I didn’t expect much and it didn’t delivery much. I wouldn’t recommend staying here unless u really have to.
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

dongyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

굿굿

전망도 좋구 해변 및 선착장도 가까워서 이동 하기도 아주 좋습니다.방도 넒고 시원 합니다!~조식도 너무 맛있구요!~수영장이나 바 같은게 좀 아쉽긴 하네요!~대체적으로 너무 좋았습니다.다시 한번 가고 싶은곳이네요!~굿굿
Stayed 1 night in Jun 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Limited menu for the included breakfast.
Stayed 3 nights in Apr 2018
Verified

6/10 Okay

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keep looking - this place is 'meh...'

This is my second time staying @ this hotel in 2 years. Unfortunately, it's not any better than the first time I was in Cat Ba. Unfortunately, there weren't many hotels available in the area, so I had to book the Sea Pearl again. When you walk into the hotel, the lobby seems quite nice. And the room itself is in pretty ok condition. But the bathrooms are dingy and gross. They are very poorly lit and have more roaches than the typical Vietnamese hotel. When I turned on the light, I counted 7 that scurried behind the hot water heater. I slept with the lights on that night.
Verified

6/10 Okay

Verified traveller

Liked: Room comfort

Comfortable holiday hotel

Our stay at the Sea Pearl Hotel was pleasant overall.Unfortunately, while we were in Cat Ba there was a big night market close to the hotel which caused a lot of noise in the whole area. The hotel is not to blame for this, but it would be good if all hotels in the area would take action together to limit the noise, in particular the announcements over the PA system .
Stayed 4 nights in Mar 2018