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Hotel Indigo Hakone Gora by IHG

4.5 star property
Luxury hotel with 24-hour fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Indigo Hakone Gora by IHG

Balcony view
Exterior
Courtyard
Balcony view
Standard Room, 2 Single Beds, River View (Private Hot Spring)
Hotel Indigo Hakone Gora sits at the base of Hakone Gora Park, offering a peaceful retreat with its signature firepit and hot springs. Guests enjoy meals at the Riverside Kitchen & Bar while maintaining their routines at the 24-hour gym.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk
The current price is €379
20 Nov - 21 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

1 bedroom, down duvets, minibar, in-room safe

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Flat-screen TV
Pillow menu
Down duvet
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Private Hot Spring)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed (Private Hot Spring)

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Flat-screen TV
Pillow menu
Down duvet
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Private Hot Spring)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds (Private Hot Spring)

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Flat-screen TV
Pillow menu
Down duvet
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Single Beds, River View (Private Hot Spring)

Suite, 2 Single Beds, River View (Private Hot Spring)

Suite, 2 Single Beds, River View (Private Hot Spring)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
Dining table
  • 76 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, River View (Private Hot Spring)

Standard Room, 1 King Bed, River View (Private Hot Spring)

Standard Room, 1 King Bed, River View (Private Hot Spring)

9.8 out of 10
Exceptional
(26 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
Flat-screen TV
Pillow menu
  • 36 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, River View (Private Hot Spring)

Standard Room, 2 Single Beds, River View (Private Hot Spring)

Standard Room, 2 Single Beds, River View (Private Hot Spring)

10.0 out of 10
Exceptional
(35 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
Flat-screen TV
Pillow menu
  • 36 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, River View, Corner (Private Hot Spring)

Premium Room, 1 King Bed, River View, Corner (Private Hot Spring)

Premium Room, 1 King Bed, River View, Corner (Private Hot Spring)

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
Flat-screen TV
Pillow menu
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Private Hot Spring)

Suite, 1 King Bed (Private Hot Spring) | Bathroom

Suite, 1 King Bed (Private Hot Spring)

Highlights

Separate dining area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Dining table
Flat-screen TV
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Map
924-1 Kiga, Hakone-machi Ashigarashimo gun, Hakone, Kanagawa, 250-0402

What's nearby

  • Hakone Gora Park - 9 min walk - 0.8 km
  • Hakone Open Air Museum - 15 min walk - 1.3 km
  • Hakone Kowakien Yunessun - 3 min drive - 2.4 km
  • Ōwakudani - 5 min drive - 3.3 km
  • Lake Ashi - 10 min drive - 9.6 km

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 8 min walk
  • Tokyo (HND-Haneda) - 124 min drive

Restaurants

  • ‪箱根餃子センター - ‬14 min walk
  • ‪リバーサイド・キッチン＆バー - ‬1 min walk
  • ‪Gora Brewery And Grill - ‬14 min walk
  • ‪鮨・天麩羅 風月 - ‬9 min walk
  • ‪Coffee Camp - ‬9 min walk

About this property

Hotel Indigo Hakone Gora by IHG

Luxury hotel near Hakone Gora Park
Located close to Hakone Open Air Museum and Ōwakudani, Hotel Indigo Hakone Gora by IHG provides an indoor mineral hot spring (onsen), a terrace and a firepit. For some rest and relaxation, visit the hot springs. The on-site restaurant, Riverside Kitchen & Bar, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), hot springs on-site and an electric car charging station
  • Multilingual staff, a 24-hour front desk and concierge services
  • Guest reviews say great things the dining options, breakfast and helpful staff
Room features
All 100 individually furnished rooms boast comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with spring water baths and toilets with electronic bidets
  • 50-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, smart speakers and electric kettles

Similar properties

Reception

Hakone Kowakien TEN-YU

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 1,652 reviews
The price is €546
31 Oct - 1 Nov
Hakone Kowakien TEN-YU

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: JPY 4,900 for adults and JPY 2,300 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Kitchen & Bar
  • Riverside Kitchen & Bar

Things to do

  • 24-hour gym
  • Hot spring

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Firepit
  • In the mountains
  • On a river
  • Outdoor furniture
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 39 ºC
  • Public indoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Smart speaker

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Geta (wooden sandals)
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 4900 for adults and from JPY 2300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Hot springs access available from 7:00 AM to 10:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Hakone Gora
Indigo Hakone Gora By Ihg
Hotel Indigo Hakone Gora by IHG Hotel
Hotel Indigo Hakone Gora an IHG Hotel
Hotel Indigo Hakone Gora by IHG Hakone
Hotel Indigo Hakone Gora by IHG Hotel Hakone

Frequently asked questions

Is Hotel Indigo Hakone Gora by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Indigo Hakone Gora by IHG?

As of 23 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Hakone Gora by IHG on 20 Nov 2025 start from €377.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Indigo Hakone Gora by IHG?

Self-parking is free at this property.

What time is check-in at Hotel Indigo Hakone Gora by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Indigo Hakone Gora by IHG?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Indigo Hakone Gora by IHG located?

Located in Gora, this luxury hotel is within 1 mi (2 km) of Hakone Gora Park and Hakone Open Air Museum. Ōwakudani and Hakone Shrine are also within 6 mi (10 km). Hakone Gora Station is 8 minutes by foot and Hakone Miyanoshita Station is 26 minutes.

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Hotel Indigo Hakone Gora by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 684 out of 877 reviews
Rating 8 - Good. 127 out of 877 reviews
Rating 6 - Okay. 36 out of 877 reviews
Rating 4 - Poor. 17 out of 877 reviews
Rating 2 - Terrible. 13 out of 877 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was beyond amazing and the private onsens are great! By far the best place I have ever stayed.
Stayed 1 night in Oct 2025

10/10 Excellent

Anjila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service. The staff truly goes above and beyond to make your stay amazing! I would definitely stay here again in the future.
Stayed 1 night in Oct 2025

10/10 Excellent

Ngoc Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little getaway spot! Staff were so friendly and helpful!
Stayed 1 night in Sep 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the perfect spot to wind down after 10 days of hectic traveling. The property is beautiful and the surrounding area serene. We enjoyed the food, drinks and onsen very much. Highly recommend.
Stayed 2 nights in Sep 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities
Everybody was extremely warm and welcoming! We loved our time here, as fantastic as the area is, the staff were even more caring and brought a very relaxing feeling to our stay here. We look forward to returning one day!!
Stayed 1 night in Oct 2025

10/10 Excellent

Pritila

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 2 nights in Sep 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top tier hotel extremely customer focused. Great breakfast. We did not eat dinner there. Opted for a little brew pub Gora Brewery. Onsen was lovely
Stayed 2 nights in Oct 2025

10/10 Excellent

Alon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel nice area had a great stay high recommended
Stayed 1 night in Jul 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property for an onsen experience. Love the public onsen requirement of bathing clothes. Hotel was spotless and staff were very helpful and friendly. Breakfast was amazing with good variety with a barista making you anything you want was a huge bonus. Location is a bit further away from train station but the free private transfer to the hotel is such a huge benefit. Absolutely will stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Thaitung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend this property. I stayed in a riverside room. The private onsen was perfect and hearing the river water flow was very relaxing, plus the river colors are surreal. The breakfast buffet had lots of options between western and Japanese cuisine.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nauman

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and great service!
Stayed 4 nights in Jul 2025

10/10 Excellent

Kadie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel. The rooms were spacious and well thought out. We stayed just one night but could easily have spent more time at the hotel and exploring the area.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a beautiful hotel. Staff were great and happy to assist. The room was very nice. However, the price paid I feel did not fully reflect in the experience. We stayed at other similar caliber hotels during our visit to Japan at half the price. This may have to do with the popularity of Hakone and less to do with the hotel itself. I would stay here again but not at the price point I booked at.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and clean, and a mixed focus between the traditional and a western onsen experience
Stayed 2 nights in Jul 2025

10/10 Excellent

CHENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great in-room onsen
Stayed 1 night in Jul 2025

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel and its amenties and restaurants
Stayed 3 nights in May 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, food, river view and private onsen is excellent
Stayed 1 night in May 2025

10/10 Excellent

Maiken Leger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great location

Er had a very nice stay. The room was nice and clean. The Onsen very nice. We had breakfast at the hotel and it was also very nice. The pick up service is great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anastasiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable, welcoming. Staff and service is amazing.
Stayed 2 nights in May 2025

10/10 Excellent

Omi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and a nice retreat, but the hotel staff goes above and beyond to make sure you have a wonderful and welcoming experience.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sohee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels I’ve stayed at. Beautifully decorated, clean, new and spacious. Staff were very friendly and exceptionally helpful. Amazing service and facilities. Check-in process was so nice - we were seated in the nice lobby area while they took care of all paper works and luggage. Transportation from/to Odawara station made the trip so convenient. I can‘t say enough good things about this place and I would definitely go back.
Stayed 1 night in Sep 2025

8/10 Good

Siya

Liked: Cleanliness
Add more amenities in room and bathroom
Stayed 1 night in Sep 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, comfortable room and fantastic dining service. We were extremely happy with our river view room, and used our private onsen multiple times. The thermal spring spa was also a real delight.
Stayed 2 nights in Jun 2025

10/10 Excellent

JANINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a relaxing experience! Rooms were clean and spacious. Beds were super comfy! Had to pay for breakfast buffet but it’s okay because it was worth it in my opinion. We had a private onsen with a beautiful view of the rivers and the mountains. The staff were incredible as well. Oh! And they provided shuttle buses to and from Odawara station. You also have the option to use their shuttle service to and from Gora station which was super convenient. I wish we stayed longer tbh! Highly recommend!
Stayed 2 nights in Sep 2025