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Yutorelo-an

3.5 star property
Travelers discover tranquility at this Hakone retreat where rejuvenating hot springs complement the inspiring art collection at the nearby Open Air Museum

Choose dates to view prices

Yutorelo-an, near Hakone Gora Park, offers a peaceful escape with an outdoor public bath and 8 hot springs. Guests relax by the lobby fireplace after visiting the Hakone Open Air Museum. Features on-site shopping, multilingual staff, and free WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is €153
27 May - 28 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.
Guests with dietary restrictions or food allergies should contact this property 3 days in advance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: from approximately JPY 2200 for adults and from JPY 2200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Hot springs access available from 6:00 AM to midnight
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Set meals are served in guestrooms only (no menus or public dining)
Guests with tattoos are not able to use the on-site public bathing facilities

Frequently asked questions

Is Yutorelo-an pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Yutorelo-an?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Yutorelo-an on 27 May 2026 start from €153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Yutorelo-an?

Self-parking is free at this property.

What time is check-in at Yutorelo-an?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Yutorelo-an?

Checkout is at 10:00 AM.

Where is Yutorelo-an located?

Located in Gora, this ryokan is within 1 mi (2 km) of Hakone Gora Park, Hakone Open Air Museum and Ōwakudani. Hakone Kowakien Yunessun and Lake Ashi are also within 6 mi (10 km). Kowakidani Station is 30 minutes by foot and Hakone Gora Station is 11 minutes.

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Reviews

Reviews

8.4

Very good

8.2

Cleanliness

6.8

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 51 out of 116 reviews
Rating 8 - Good. 38 out of 116 reviews
Rating 6 - Okay. 20 out of 116 reviews
Rating 4 - Poor. 2 out of 116 reviews
Rating 2 - Terrible. 5 out of 116 reviews

Reviews

Verified

10/10 Excellent

Jalen

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff beautiful area.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

William Robert

Liked: Cleanliness, amenities
Great stay at this location. Staff was very helpful. Location was beautiful. Great amenities. Very peaceful
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yutorelo-an was a beautiful ryokan with clean, traditional japonese rooms, onsen, and meals. The communal onsen was excellent, spacious, and sparsely used as there are four private onsens for reservation. The dinner and breakfast were expansive, intricate, and delicious. Included in your reservation are yukata for wearing around the ryokan. The area is convenient to the hakone cable car line, and walkable to many parks, gardens, and local sites. Truly an excellent experience for any price, and astounding affordable.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Pawel

Liked: Cleanliness, staff & service, amenities
Very traditional ryokan, excellent kaiseki dining and a lovely onsen including 4 private onsen options. Property is a little run down and I’m pretty sure that I could smell a stale cigarette smoke in the hallway and the bathroom of our room🤔,but overall a very pleasant stay! Thank you!
Stayed 1 night in Oct 2023
Verified

8/10 Good

Jonah

Liked: Cleanliness, staff & service
Quite an amazing view from the 3rd-floor rooms. The hotel is peaceful, with unlimited hot water and onsen use.
Stayed 1 night in May 2026
Verified

8/10 Good

Troy

Liked: Cleanliness, staff & service, amenities
The Kaiseki breakfast and dinner were high quality. However,
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Giovanni

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good staying close to Hakone. The soa
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
The pictures and descriptions are not fully accurate. There is no big pool, etc.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel up the mountains. Hotel is rustic although the room we had was beautiful (luxury) and had a new bath outside on the balcony which was lovely. Dinner was awesome if you like fish. Views are immense.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ciera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Japan

Best Ryokan we found in Japan our entire trip, also saw guest checking in past 6pm like indicated on hotels.com so good to know for future. Highly recommended this place from well travelled couple.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Ke

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
The stay was fine, check-in was not smooth and the reception staff was not very helpful. You can’t drive to the entrance of the hotel, it’s quite a long walk from the parking with heavy luggages. I would not recommend this hotel to any senior traveler or people with disability.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Ketao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
出張で一泊を利用しております。 非常に満足しています。この価格でこのサービスの質と清潔感は、文句なしの満分です。 一点だけ、タブレットでのチェックインに時間がかかってしまいました。事前にQRコードをいただければもっとスムーズだったと感じます。それ以外は完璧でした。またぜひ利用したいです。
Stayed 1 night in May 2026
Verified

10/10 Excellent

harumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かで､広い部屋で清潔でした
Stayed 1 night in Dec 2025
Verified

8/10 Good

Paulina

Liked: Cleanliness, amenities, property conditions & facilities
Buena atención y el hotel está lindo. Nada más que es muy complicado llegar al hotel (toda una travesía).
Stayed 1 night in Nov 2025
Verified

8/10 Good

Akiyoshi

スタッフが受付にいないことが多い
Stayed 1 night in Nov 2025
Verified

8/10 Good

???

Liked: Staff & service
お風呂が良かった
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
住宿之前看網路有一些不好的評價，有點擔心，但住宿之後覺得房間飲食都很好，整體環境也很好，住的很開心，有機會值得再去。
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Verified traveller

地點偏僻，交通不方便，雖然靠近車站，下錯車站那就很麻煩，總之住過一次就好
Stayed 1 night in Dec 2023
Verified

8/10 Good

mskz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設自体は古めだったが、エントランスのフリードリンクや貸切露天風呂、足湯など設備は必要十分で快適に過ごせました。 人件費削減のためか、受付の人数が少なく混み合うと対応に時間がかかることと、布団敷きがセルフなのでそこは食事の間にでも敷いて欲しかった。
Stayed 1 night in Oct 2023
Verified

8/10 Good

リョウコ

Liked: Cleanliness, property conditions & facilities
貸切露天風呂がとても良かったです。45分があっと言う間でした。
Stayed 1 night in Sep 2023
Verified

8/10 Good

ナツミ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
サービスもお料理も最高でした。箱根に来た際の宿は、ゆとりろ庵の一択です！
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

淳子

Liked: Staff & service, amenities, property conditions & facilities
静かにゆったりと過ごせて、心が休まった．ケーブルカーにも近く，観光にも便利だった．
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

けんいち

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
要虫除けスプレー完備。 路上駐車推進は良くない
Stayed 1 night in Jul 2022
Verified

8/10 Good

MASAYOSHI

Liked: Cleanliness, staff & service
概ねは良かったのですが。 大浴場には入らず部屋に付いている露天風呂を使用。自分でお湯を溜めるのですが、なかなかお湯にならず問合せをしました。時間がかかるなど記載されてたら良いですね。 温泉街にコンビニは1軒ありますが閉店時間が早いです。こちらのお宿にはジュース系の自販機はありましたが故障中。売店でもソフトドリンクの販売もなし。自販機でも良いのでジュースやアイスの販売をしてほしいです。
Stayed 1 night in Apr 2022