Jeju City Hotel Guide - Hallasan Seongpanak hotels in Jeju City, South Korea.

"Everything"

"This was not your typical resort. I give credit that the front desk staff was the only thing good about this stay. She was nice to deal with and was the only staff I saw my entire stay. Let’s start with the rooms. We had a family of 8 with two rooms. Each room consist of an actual bedroom and another where the guests slept on futon mattresses. These were not good. We paid an extra 15,000 won to make it thicker for them. The resort could easily put actual beds in them but not sure why. Futons mattresses do not work. Because … there were bugs around you when you woke up. That’s the second issue, both our rooms kept allow bugs/flies into the room even though we closed the door fully and the patio screen door was locked each night. Regardless the bugs kept finding a way in. The pool felt dated and not maintained. There were sharp edged stairs in the pool that were not clearly marked and I would hit my feet into them. I hope you rented a car because there is noting remotely close to a grocery store or many restaurants near you. The hotel has one but it’s too expensive for what it is. We didn’t eat there as they couldn’t serve our party size. I would do your research if you’re staying here. It’s a 10 year old resort that has showed its age and needs renovation to make it accommodating to future guests. Recommendation: put some actual beds into each room and deal with the bugs situation. Nobody wants to wake up to bugs on the floor and ceiling. "