Hamlin Holidays

Nothing to dislike. This was my 2nd home until it was shut down. Reopened in May so of course after bouncing around other hotels in the area I'm back where I belong. Welcomed by Nelson and Sam when I walked in. New at reception was warmly welcomed by Gezennia. Went to the new bar area to see Javier. Nice renovated room on the 25th floor. Hotel renovations are great. As a Broadway fan close to All Broadway theatres and TKTS for discounted tickets. Plenty of restaurants for meals in all price points. If you enjoy quiet and a friendly staff in a newly renovated hotel check out ROW NYC you won't be disappointed.

If you are a light and sensitive sleeper, bring ear plugs. I am not at all, so the rattling and squeaking window AC unit was not a problem for me. The AC unit worked so well. Never used the heater. For two full beds in the room we had a lot of floor space considering it being NY. The elevators are small and have no AC. The lounge is pretty. It’s greatly located. A short walk down to Times Square. It’s was noisy at all in the hotel and even though the beds weren’t great to sleep in, if you do NY right, it won’t matter and you will sleep just fine. They provide soft blankets to sleep with which has been a first for me and a nice touch. Safe, iron and board, tv, small table and two chairs. The bathroom was obviously small but still doable with 4 women on the trip. There is a lack of outlets so bring a power strip or something. Smooth check-in and check out. There was one staff member who seemed grumpy and we would avoid but the rest were great.

The hotel / view / staff were all amazing. Would stay here again and highly recommend.

The staff here are always friendly and go above for their customers

Very friendly staff, hotel was great location