Hancock County Holidays

Professional staff especially Valet Parking Attendant

This hotel is extra awesome! The staff is beyond amazing. When I did a marker to make sure my son didn’t lose his things during his first dorm experience, Dezere was right there. Keeping us feed, encouraged and excited to tell the stories of our day was Brittney! Robbie in the morning was a breath of fresh air and when I couldn’t find my son at breakfast one morning he called in the men’s bathroom for me to see if he was there. Dylan was my listening ear when my room remote got lost in my bed on tonight and I couldn’t understand where it had went. Thanks Ms Anna for having an amazing and awesome staff. When I returned to Louisville next year I plan on staying here. My true home away from home! We felt safe, secure and at home. Everyone knows you by name and your kid too! We stayed for a total of 8 days and it was the best experience of our lifetime. Lastly, the pictures you see online are the actual pictures! No fake AI. My son and I sat exactly where some of there pictures were taken at breakfast.

I enjoyed my stay very much. The only thing that I had a problem with was the room we were given was not clean. There was an old drink, a used towel and tissue left in the room on the bed. Someone also used the restroom and didn't flush. I was upset about that but went back down and given another room. Although happy for the other room nothing else was done about the inconvenience. Other than that my stay was great.