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Crowne Plaza Hangzhou Qiantang by IHG

4.0 star property
Travelers can savor delicious meals at three restaurants, unwind by the pool, or explore the nearby Hangzhou Tower Shopping Mall for retail therapy

Choose dates to view prices

Crowne Plaza Hangzhou Qiantang sits conveniently near shopping attractions while offering a luxurious retreat. Guests can relax on the sunny terrace, stay connected with complimentary in-room WiFi, or maintain their fitness routine at the 24-hour gym.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is €78
includes taxes & fees
5 Apr - 6 Apr

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed, Club lounge access

Down duvets, minibar, in-room safe, desk

Standard Room, 1 King Bed, Club lounge access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Down duvets, minibar, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Down duvets, minibar, in-room safe, desk

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Down duvets, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Down duvet
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room

Down duvets, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Presidential Suite, 1 King Bed

Down duvets, minibar, in-room safe, desk

Presidential Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds Standard High Floor

Down duvets, minibar, in-room safe, desk

2 Twin Beds Standard High Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Down duvet
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for 2 Twin Beds Standard

Down duvets, minibar, in-room safe, desk

2 Twin Beds Standard

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Down duvet
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Non Smoking, City View (Jinsha Lake City View)

Suite, 1 Bedroom, Non Smoking, City View (Jinsha Lake City View)

Suite, 1 Bedroom, Non Smoking, City View (Jinsha Lake City View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Club lounge access

Down duvets, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Club lounge access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
  • Sleeps 2
  • 2 Single Beds

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Exterior

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About the area

Located in Hangzhou, Crowne Plaza Hangzhou Qiantang by IHG is in the city centre. MIXC Mall and Hangzhou China Silk Town are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake. Hangzhou Grand Theatre and Hangzhou Tower Shopping Mall are two other places to visit that come recommended. Visit our Hangzhou travel guide
Map
No. 381 Shangsha Road, Qiantang District, Hangzhou, Zhejiang, 310018

What's nearby

  • West Lake which includes night scenes and a river or creek
    West Lake
    19 min drive - 22.0 km
  • MIXC Mall
    15 min drive - 17.2 km
  • Hangzhou Grand Theatre
    16 min drive - 17.8 km
  • Hangzhou China Silk Town
    17 min drive - 19.6 km
  • Hangzhou Tower Shopping Mall
    17 min drive - 19.9 km

Getting around

  • Gaosha Road Station
    8 min walk
  • Hangzhou Yuhang Station
    13 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    29 min drive

Restaurants

  • Crowne Plaza
    9 min walk
  • 雨石鱼 (金沙龙湖天街店)
    12 min walk
  • 川霸川菜
    15 min walk
  • 星巴克
    8 min walk
  • Pizza Hut 必胜客
    12 min walk

About this property

Crowne Plaza Hangzhou Qiantang by IHG

Upscale hotel near Hangzhou Tower Shopping Mall
A terrace, dry cleaning/laundry services and a bar are just a few of the amenities provided at Crowne Plaza Hangzhou Qiantang by IHG. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and a porter/bellboy
  • 10 meeting rooms, a lift and multilingual staff
Room features
All 328 rooms feature comforts, such as 24-hour room service and pillow menus, in addition to perks, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers or Jetted bath plus free toiletries and hairdryers
  • LCD TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.4 out of 10, Exceptional, 12 reviews
The price is €59
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 6 AM to 10:30 AM on weekends; CNY 148 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Char

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 8,073 square feet of conference space
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 23 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or rainfall showerhead
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 148 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 6:00 AM to 11 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Crowne Plaza Hangzhou Heda Hotel
Crowne Plaza Heda Hotel
Crowne Plaza Heda
Crowne Plaza Hangzhou Heda
Crowne Plaza Hangzhou Qiantang
Crowne Plaza Hangzhou Heda an IHG Hotel
Crowne Plaza Hangzhou Qiantang by IHG Hotel
Crowne Plaza Hangzhou Qiantang by IHG Hangzhou
Crowne Plaza Hangzhou Qiantang by IHG Hotel Hangzhou

Frequently asked questions

Does Crowne Plaza Hangzhou Qiantang by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 11 PM.

How much does it cost to stay at Crowne Plaza Hangzhou Qiantang by IHG?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Hangzhou Qiantang by IHG on 5 Apr 2026 start from €78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Hangzhou Qiantang by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Hangzhou Qiantang by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Hangzhou Qiantang by IHG?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Hangzhou Qiantang by IHG?

Checkout is at noon. Late check-out is available for a fee.

Where is Crowne Plaza Hangzhou Qiantang by IHG located?

Located in Jianggan, this hotel is within 12 mi (20 km) of MIXC Mall, Hangzhou Grand Theatre and Hangzhou Tower Shopping Mall. Hangzhou China Silk Town and West Lake are also within 16 mi (25 km). Gaosha Road Station is 8 minutes by foot and Jinshahu Station is 11 minutes.

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Reviews

Crowne Plaza Hangzhou Qiantang by IHG Reviews

9.6

Exceptional

9.4

Cleanliness

9.0

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 22 out of 28 reviews
Rating 8 - Good. 5 out of 28 reviews
Rating 6 - Okay. 1 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

Reviews

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast is excellent with lots of choices. Location is good with lots of shopping and restaurants around.
Stayed 2 nights in Nov 2025

8/10 Good

jeanney y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean. Located in front of a big mall and alot of dining options at the hotel and around the hotel. Crowne Plaza Hotels are a hit or huge miss. This one was one of the more decent ones. Buffet is good but room service was not good. Staff are nice. But the most important thing to me is whether the rooms are clean. The rooms are clean here. Jose the manager is the one you want to look for if you can only speak English.

10/10 Excellent

Heechae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an amzing stay. Staffs were very helpful and kind.
Stayed 1 night in Jan 2023

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is superb. Hotel staffs are very kind and extremely helpful. Great Experience.
Stayed 5 nights in Jul 2025

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steps away from subway station. Easy transportation. Next to a shopping mall, tons of food options nearby. Great customer service, and helpful staff.
Stayed 5 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Mar 2025

6/10 Okay

YUMIKO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
シャワーブースの壁に髪の毛が多く付いていて不快な気分になった。周辺の環境は、目の前にショッピングエリアや飲食店もあり、夜も安心して歩ける治安で大変良かっただけに、掃除が行き届いていないことが残念すぎた。
Stayed 1 night in Mar 2025

10/10 Excellent

leihong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯，都乾淨，又方便
Stayed 1 night in Mar 2021

10/10 Excellent

ChunMing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的地方，服務也都很好
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed with the pool. It should be advertised as a kiddy pool because it is not deep enough to swim in. The room was great. The breakfast buffet was good, but overpriced. Location to shopping and the subway is excellent
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good service, good room, good bathroom, good food.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It is so good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stayed 2 nights in Feb 2019

8/10 Good

Jackeline

Stayed 2 nights in Nov 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Queen

Stayed 3 nights in Sep 2025

8/10 Good

PAI-CHENG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

EUNTAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Xinxin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Dong Wok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Hsinghua

Stayed 1 night in Sep 2023

10/10 Excellent

WEN TIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

MINSEONG

Stayed 1 night in May 2023

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2021

10/10 Excellent

YOUNG KOO, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019