Crowne Plaza Hangzhou Qiantang by IHG

Property class: 4

Choose dates to view prices

Take advantage of a terrace, dry cleaning/laundry services and a bar at Crowne Plaza Hangzhou Qiantang by IHG. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is €83
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 King Bed, Club lounge access

A modern hotel room with a large bed, a desk with a chair, a flat-screen TV, and a bathroom visible through a glass partition.

Standard Room, 1 King Bed, Club lounge access

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed (High Floor)

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Standard Room, 1 King Bed (High Floor)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A modern hotel room with a large bed, bedside lamps, a small table, and a view of the city through large windows.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room

A hotel room with a large bed, a desk, and a view of the city through the window.

Premium Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Room

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Standard Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free wired internet

View all photos for Presidential Suite, 1 King Bed

A modern bathroom with a large, round bathtub, a mirror, and a sleek, minimalist design.

Presidential Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 2 Twin Beds Standard High Floor

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

2 Twin Beds Standard High Floor

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for 2 Twin Beds Standard

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

2 Twin Beds Standard

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom, Non Smoking, City View (Jinsha Lake City View)

A modern hotel bathroom with a glass shower enclosure, a bathtub, and a vanity with a mirror.

Suite, 1 Bedroom, Non Smoking, City View (Jinsha Lake City View)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Single Beds, Club lounge access

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Standard Room, 2 Single Beds, Club lounge access

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Standard Room, 2 Single Beds, Accessible

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Standard Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

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About the area

Located in Hangzhou, Crowne Plaza Hangzhou Qiantang by IHG is in the city centre. MIXC Mall and Hangzhou Tower Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake. Hangzhou Grand Theatre and Zhejiang University Yuquan Campus are two other places to visit that come recommended. Visit our Hangzhou travel guide
Map
No. 381 Shangsha Road, Qiantang District, Hangzhou, Zhejiang, 310018

What's nearby

  • A serene lake with a traditional pavilion, a wooden bridge, and a pagoda in the distance.
    West Lake
    34 min drive - 22.0 km
  • Hangzhou China Silk Town
    31 min drive - 19.9 km
  • MIXC Mall
    31 min drive - 18.8 km
  • Wulin Square
    31 min drive - 20.2 km
  • Hangzhou Tower Shopping Mall
    32 min drive - 20.9 km

Getting around

  • Gaosha Road Station
    8 min walk
  • Yuhang Railway Station
    14 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    29 min drive

Restaurants

  • 星巴克
    8 min walk
  • Pizza Hut 必胜客
    12 min walk
  • Crowne Plaza
    9 min walk
  • 海底捞大排档
    9 min walk
  • McDonald’s
    13 min walk

About this property

Crowne Plaza Hangzhou Qiantang by IHG

  • Upscale hotel near Hangzhou Tower Shopping Mall
  • A terrace, dry cleaning/laundry services and a bar are just a few of the amenities provided at Crowne Plaza Hangzhou Qiantang by IHG. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi.
  • Other perks include:
    • An indoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), express check-out and 10 meeting rooms
    • A 24-hour front desk, luggage storage and a banquet hall
  • Room features
  • All 328 rooms feature comforts, such as 24-hour room service and pillow menus, in addition to perks, such as air conditioning and bathrobes.
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers and separate baths/showers
    • LCD TVs with satellite channels
    • Electric kettles, daily housekeeping and desks

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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Frequently asked questions

Does Crowne Plaza Hangzhou Qiantang by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Crowne Plaza Hangzhou Qiantang by IHG?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Hangzhou Qiantang by IHG on 1 Nov 2026 start from €83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Hangzhou Qiantang by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Hangzhou Qiantang by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Hangzhou Qiantang by IHG?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Hangzhou Qiantang by IHG?

Checkout is at noon. Late check-out is available for a fee.

Where is Crowne Plaza Hangzhou Qiantang by IHG located?

Located in Qiantang, this hotel is within 12 mi (20 km) of MIXC Mall, Hangzhou Grand Theatre and Hangzhou Tower Shopping Mall. West Lake and Zhejiang University Yuquan Campus are also within 16 mi (25 km). Gaosha Road Station is 8 minutes by foot and Jinshahu Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Hangzhou Qiantang by IHG Reviews

9.4

Exceptional

9.4

Cleanliness

9.0

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 29 out of 38 reviews
Rating 8 - Good. 7 out of 38 reviews
Rating 6 - Okay. 1 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean and good location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast is excellent with lots of choices. Location is good with lots of shopping and restaurants around.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean. Located in front of a big mall and alot of dining options at the hotel and around the hotel. Crowne Plaza Hotels are a hit or huge miss. This one was one of the more decent ones. Buffet is good but room service was not good. Staff are nice. But the most important thing to me is whether the rooms are clean. The rooms are clean here. Jose the manager is the one you want to look for if you can only speak English.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an amzing stay. Staffs were very helpful and kind.
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is superb. Hotel staffs are very kind and extremely helpful. Great Experience.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steps away from subway station. Easy transportation. Next to a shopping mall, tons of food options nearby. Great customer service, and helpful staff.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed with the pool. It should be advertised as a kiddy pool because it is not deep enough to swim in. The room was great. The breakfast buffet was good, but overpriced. Location to shopping and the subway is excellent
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
객실이 깨끗하였고 카페트가 때가 타서 조금 더러운데 혹시 이 부분 어렵지만 개선이 가능하면 좋겠다고 생각하였습니다.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
シャワーブースの壁に髪の毛が多く付いていて不快な気分になった。周辺の環境は、目の前にショッピングエリアや飲食店もあり、夜も安心して歩ける治安で大変良かっただけに、掃除が行き届いていないことが残念すぎた。
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯，都乾淨，又方便
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的地方，服務也都很好
Stayed 4 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good service, good room, good bathroom, good food.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It is so good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Stayed 3 nights in Sep 2025