Four Seasons Hotel Hangzhou at West Lake

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Luxury
5.0 star property
9.8

Exceptional

Tranquil elegance near West Lake

Amidst a serene traditional Chinese garden, this hotel offers beautifully maintained grounds and eye-catching architecture. Delight in a tranquil indoor pool, well-equipped gym, and luxurious rooms, all within walking distance of West Lake and the Botanical Gardens.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is €698
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Garden View Room King Bed

A modern bathroom with a freestanding bathtub, two sinks, a large mirror, and a view through a window with a wooden door.

Garden View Room King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 63 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Panorama Garden View Room King

A hotel room with a bed, a desk, a chair, a nightstand, a lamp, and a potted plant.

Panorama Garden View Room King

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 80 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Premier Garden View Room King Bed

A hotel room with a large bed, two bedside tables with lamps, a wooden wardrobe, and a decorative wall piece.

Premier Garden View Room King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 73 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Lagoon Suite

A modern living room with a sofa, armchairs, a coffee table, and a dining area with chairs and a table.

Lagoon Suite

  • Garden view
  • 130 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, Terrace (Garden)

A traditional Chinese pavilion with a table and chairs in a garden setting.

Room, Terrace (Garden)

  • Garden view
  • 73 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for West Lake Suite

A living room with a sofa, chairs, a coffee table, a dining table, and a large window with a view of trees and a building.

West Lake Suite

  • Lake view
  • 140 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Lotus Suite

A living room with a sofa, chairs, a coffee table, a TV, and large windows.

Lotus Suite

  • Water view
  • 120 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Garden View Room 2 Double Beds

A hotel room with two beds, wooden headboards, a nightstand with a lamp, and a decorative wall panel.

Garden View Room 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 63 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, Terrace (Garden)

A traditional Chinese pavilion with a table and chairs in a garden setting.

Room, Terrace (Garden)

  • Garden view
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Premier Garden View Room 2 Double Beds

A room with a view of cherry blossoms, a sofa, a chair, a small table with a vase, and a laptop.

Premier Garden View Room 2 Double Beds

  • Garden view
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Royal West Lake Suite

A spacious living room with a sofa, armchairs, a coffee table, and a dining table with chairs. Large windows provide natural light and views of greenery outside.

Royal West Lake Suite

  • Garden view
  • 130 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Courtyard Room King

A hot tub with a tiled surround, a lounge chair, and a small table with a drink.

Courtyard Room King

  • 66 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Courtyard Suite King

A traditional Japanese-style garden with a stone pathway, a hot spring, and a wooden structure.

Courtyard Suite King

  • 90 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

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  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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About the area

Located on a lake, Four Seasons Hotel Hangzhou at West Lake is in Xihu neighbourhood and is connected to a shopping centre. Xiling Seal Engraves Society and Su Di Causeway are notable landmarks and Hangzhou Botanical Garden is a popular local attraction. Yui Fei Temple and Quyuan Park are two other places to visit that come recommended. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Visit our Hangzhou travel guide
Map
5 Lingyin Road, Hangzhou, Zhejiang, 310013

What's nearby

  • A traditional pavilion by a tranquil pond, surrounded by lush greenery and trees.
    Hangzhou Botanical Garden
    1 min walk - 0.0 km
  • A serene lake with a traditional pavilion, a wooden bridge, and a pagoda in the distance.
    West Lake
    13 min walk - 1.1 km
  • A calm river with a small boat and distant fog-covered islands.
    Beishan St
    14 min walk - 1.2 km
  • Zhejiang University Yuquan Campus
    9 min walk - 0.7 km
  • Yui Fei Temple
    12 min walk - 1.1 km

Getting around

  • Huanglong Cave Station
    2 min drive
  • Hangzhou East Railway Station
    12 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    50 min drive

Restaurants

  • 朴墅
    13 min walk
  • 金沙厅
    6 min walk
  • 咬不得高祖生煎
    11 min walk
  • The Bar at The Four Seasons Hotel
    9 min walk
  • Starbucks
    8 min walk

About this property

Four Seasons Hotel Hangzhou at West Lake

  • Luxury boutique hotel near Hangzhou Botanical Garden
  • Located close to Yui Fei Temple and Su Di Causeway, Four Seasons Hotel Hangzhou at West Lake provides a terrace, a garden and a playground. Indulge in a massage, a body scrub and a manicure/pedicure at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and al fresco dining. Fitness classes and yoga classes are offered at the gym; Four Seasons Hotel Hangzhou at West Lake also has a hair salon, an arcade/games room and dry cleaning/laundry services. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a business centre.
  • Additional perks include:
    • An indoor pool, along with a lifeguard on site
    • Free self-parking
    • Limo/town car service, buffet breakfast (surcharge) and free bike hire
    • Express check-out, babysitting (surcharge) and a lift
  • Room features
  • All 78 individually decorated rooms feature comforts, such as 24-hour room service and wet bars, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces.
  • Other conveniences in all rooms include:
    • Highchairs, baby baths and children's slippers
    • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
    • Rainfall showers, designer toiletries and separate baths/showers
    • LCD TVs with satellite channels and DVD players
    • Separate sitting areas, children's dinnerware and free infant beds

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  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
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The price is €234
includes taxes & fees
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Frequently asked questions

Does Four Seasons Hotel Hangzhou at West Lake have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Four Seasons Hotel Hangzhou at West Lake?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Hangzhou at West Lake on 25 Nov 2026 start from €698, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Seasons Hotel Hangzhou at West Lake pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Four Seasons Hotel Hangzhou at West Lake?

Self-parking is free at this property.

What time is check-in at Four Seasons Hotel Hangzhou at West Lake?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 3:00 PM to 6:00 PM for a fee.

What time is check-out at Four Seasons Hotel Hangzhou at West Lake?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Four Seasons Hotel Hangzhou at West Lake located?

This family-friendly Hangzhou hotel is located in the historical district, within a 15-minute walk of Hangzhou Botanical Garden, Yui Fei Temple and Quyuan Park. Su Di Causeway and Xiling Seal Engraves Society are also within 1 mi (2 km). Huanglong Sports Center Station is 29 minutes by foot and Huanglong Cave Station is 30 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Seasons Hotel Hangzhou at West Lake Reviews

9.8

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 197 out of 219 reviews
Rating 8 - Good. 18 out of 219 reviews
Rating 6 - Okay. 3 out of 219 reviews
Rating 4 - Poor. 0 out of 219 reviews
Rating 2 - Terrible. 1 out of 219 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and other staffs are very friendly and helpful. love everything about this hotel, I will stay this hotel again again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, especially for the trip with a guide and car to the Lingyin temple and the tea garden experience. They know the perfect path to take not well known but very beautiful and quite
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, elegant, excellent service, great food, beautiful environment
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location within walking distance from West Lake. Beautiful hotel with awesome buffet breakfast
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service, beautiful garden, nice food!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most tranquil and beautiful property. Breakfast Boat Trip on Water Lake and Impression Show were amazing.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Best hotel in Hangzhou. Great location for west lake touring
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting, idealic location.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service, nice location near West Lake, and nice restaurant on site.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are well thought out and spacious. Overlooking the beautiful scenery of the garden and waterways. Stayed here for 3 nights with my wife and 3 year old. Feeding the fish was a major highlight. The pool and sauna is exceptional to visit.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services and staffing.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Beautiful building and grounds. Amazing service.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel deserves 5+ star. The staff is extremely nice and friendly, the service is extraordinary, and breakfast buffet is excellent. Last but not least, the traditional Chinese architecture and garden design are unparalleled masterpieces!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Love this property. It has a very beautiful garden and lake. Very good and attentive service. Room with nice garden view and good amenities. Extensive room service options is a big plus for my family.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We love the service and property
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The architecture design is aesthetic, especially like the garden design, harmonic fitting in the HangZhou
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. I am a regular
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel experience from every aspect of our stay! Highly recommended!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and facility The environment is magnificent Very relaxing trip and place to stay
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotel
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Must stay hotel next time
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best four season experience in my life.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner at 金沙廳 was so impressive
Stayed 3 nights in Dec 2023