Located close to Wushan Night Market and Hangzhou China Silk Town, Holiday Inn Hangzhou West Lake By Ihg provides a gym, a conference centre and a restaurant. Stay connected with free in-room WiFi.
Located in Downtown Hangzhou, a neighbourhood in Hangzhou, Holiday Inn Hangzhou West Lake By Ihg is near a metro station and near theme parks. Wulin Square and Broken Bridge are notable landmarks, and travellers looking to shop may want to visit Wushan Night Market and Hangzhou China Silk Town. Looking to enjoy an event or a match while in town? See what's going on at Hangzhou Olympic Sports Center. Visit our Hangzhou travel guide
Upscale hotel remodelled in 2025 and located near West Lake
Located close to Wushan Night Market and Hangzhou China Silk Town, Holiday Inn Hangzhou West Lake By Ihg provides a gym, a conference centre and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
Buffet breakfast (surcharge), smoke-free property and 1 meeting room
Luggage storage, a lift and a 24-hour front desk
A porter/bellboy
Room features
All 191 rooms offer comforts, such as premium bedding and pillow menus, in addition to perks, such as air conditioning and smart speakers.
More conveniences in all rooms include:
Down duvets and day beds
Bathrooms with designer toiletries and hairdryers
60-inch LCD TVs with cable channels
Wardrobes/cupboards, children's slippers and smart speakers
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 98 for adults and CNY 68 for children
A restaurant
Things to do
Gym
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Shared microwave
Guest services
Housekeeping (daily)
Porter/bellhop
Business services
Conference centre (1,076 square foot of space)
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Front entrance ramp
Grab bar in shower
Hand-held showerhead
Hardwood flooring in public areas
Hardwood flooring in room
Lift
Tile flooring in public areas
Transfer shower
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchairs on site
More
1 building
11 floors
Built in 2003
Renovated entire property - September 2025
Smoking not allowed
Traditional architecture
Room amenities
Bedroom
Blackout drapes
Day bed
Down comforter
Pillow menu
Premium bedding
Bathroom
Children's slippers
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
60-inch LCD TV with cable channels
Pay films
Smart speaker
Food and drink
Electric kettle
Espresso maker
Free bottled water
Free stocked minibar
More
Air conditioning
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately CNY 98 for adults and from CNY 68 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
No pets and no service animals are allowed at this property
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Frequently asked questions
Is Holiday Inn Hangzhou West Lake By Ihg pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Holiday Inn Hangzhou West Lake By Ihg?
As of 23 Jun 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Hangzhou West Lake By Ihg on 25 Jun 2026 start from €60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Holiday Inn Hangzhou West Lake By Ihg?
Limited spots are available. There is free parking nearby.
What time is check-in at Holiday Inn Hangzhou West Lake By Ihg?
Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Holiday Inn Hangzhou West Lake By Ihg?
Checkout is at noon.
Where is Holiday Inn Hangzhou West Lake By Ihg located?
Located in Downtown Hangzhou, this hotel is within 3 mi (5 km) of Wushan Night Market, West Lake and Hangzhou China Silk Town. Broken Bridge and Wulin Square are also within 3 mi (5 km). Moyetang Station is only a 2-minute walk and Wujiang Road Station is 16 minutes.
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Reviews
Holiday Inn Hangzhou West Lake By Ihg Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window