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Reviews of Renaissance Hangzhou Northeast Hotel

4.5 out of 5
Renaissance Hangzhou Northeast Hotel
No 607 Renmin Ave, Nanyuan St, Yuhang District, Hangzhou, Zhejiang

Reviews

9.4

Exceptional

Rating 10 - Excellent. 17 out of 23 reviews" "
Rating 8 - Good. 5 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

KUEK KEONG

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable.
Stayed 2 nights in Jan 2024

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is excelent in a great position if your in the textile business most factories are nearbuy Ling ping City centre is 10 mins away by taxi it is easy and all new, lots of great restaurants, not so many people speak english but it it works out every one tries to make stay perfect
Stayed 3 nights in Aug 2023
Response from SkyeLi on 21 Sept 2023
Dear guests, thank you for sharing your experience. We always strive to pursue and continue to pay attention to your good experience and physical and mental safety. We will strive to improve the service level, looking forward to your next visit!

10/10 Excellent

xiufang

Stayed 1 night in Aug 2020
Response from Fairy Xu on 24 Aug 2020
尊敬的客人，感谢您百忙之中分享您的入住体验。良好的入住体验以及宾客的身心安全是我们一直努力追求并持续关注的。我们会努力提升服务水准，期待您的下一次光临！

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from Fairy Xu on 4 Mar 2020
Dear Guest: It is our honor to have you stay with us and thank you for your recommendation. We will share the comments to every associates and will improve our service capacity accordingly. We look forward to warmly welcoming you back soon. Have a great day!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Fairy Xu on 3 May 2019
尊敬的客人，感谢您抽出宝贵时间分享您的入住体验。酒店距杭州市区地铁一号线临平站约8分钟车程、距余杭高铁站约10分钟车程，周六日酒店提供往返西湖、灵隐寺的班车（提前预约），希望为您的出行带来便捷。期待您的下次光临！

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good modern decoration. Friendly and excellent service
Stayed 1 night in Mar 2019
Response from Fairy Xu on 29 Mar 2019
Dear Guest: It is our honor to have you stay with us and thank you for your recommendation. We will share the comments to every associates and will improve our service capacity accordingly. We look forward to warmly welcoming you back soon. Have a great day!

8/10 Good

Carsten

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2019
Response from Fairy Xu on 21 Mar 2019
尊敬的客人，感谢您抽出宝贵时间分享您的入住体验，您的宝贵意见将有助于我们进一步提高服务水准。期待您的下一次光临!

10/10 Excellent

Tae kyung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전반적으로 깨끗하고 주변환경도 좋습니다. 아시안게임 스타디움 바로 앞. 조식에 김치볶음이 있어, 중국 음식에 잘 안맞는 사람도 아침에는 조금 위안이 될겁니다.
Stayed 3 nights in Aug 2023
Response from SkyeLi on 21 Sept 2023
Dear guests, thank you for sharing your experience. We always strive to pursue and continue to pay attention to your good experience and physical and mental safety. We will strive to improve the service level, looking forward to your next visit!

8/10 Good

Tae kyung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Fairy Xu on 11 Jan 2020
尊敬的客人，感谢您百忙之中分享您的入住体验。良好的入住体验以及宾客的身心安全是我们一直努力追求并持续关注的。期待您的下一次光临!

10/10 Excellent

PatrickWong, 香港

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體上非常整潔，員工很熱心幫助客人，餐廳食品也不錯，我們遺失了稅票，員工很快地送回我們們的房間，非常不錯的酒店。
Stayed 3 nights in Nov 2019
Response from Fairy Xu on 29 Nov 2019
尊敬的客人，感谢您百忙之中分享您的入住体验。良好的入住体验以及宾客的身心安全是我们一直努力追求并持续关注的。我们会努力提升服务水准，期待您的下一次光临！

6/10 Okay

PI CHIAO

Stayed 1 night in Oct 2019
Response from Fairy Xu on 15 Oct 2019
尊敬的客人，感谢您百忙之中分享您的入住体验。良好的入住体验以及宾客的身心安全是我们一直努力追求并持续关注的。我们会努力提升服务水准，期待您的下一次光临！

8/10 Good

Herman, 香港

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間整潔，得好。早餐食物一般。員工很禮貌。房間整潔，得好。早餐食物一般。員工很禮貌。房間整潔，得好。早餐食物一般。員工很禮貌。
Stayed 1 night in Aug 2019
Response from Fairy on 23 Aug 2019
尊敬的客人，感谢您抽出宝贵时间分享您的入住体验，您的宝贵意见将有助于我们进一步提高服务水准。期待您的下一次光临!

10/10 Excellent

Huai-han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性價比超高
地點雖然離杭州市中心有點距離 不過酒店非常新穎而且價格不貴 非常推薦
Stayed 1 night in Jul 2019
Response from Fairy Xu on 19 Jul 2019
尊敬的客人，感谢您抽出宝贵的时间分享您的入住体验。酒店距离杭州市区地铁一号线临平站约8分钟车程、距离余杭高铁站约10分钟车程，每周六、日酒店为住店客人提供往返西湖、灵隐寺的班车（需提前预约），希望为您的出行带来便捷，期待您的再一次光临！

10/10 Excellent

Huai-han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性價比極高
超級好的酒店 五星的設備三星的價格 每次來臨平必住
Stayed 1 night in Jul 2019
Response from Fairy on 18 Jul 2019
尊敬的客人，感谢您抽出宝贵的时间分享您的入住体验。酒店距离杭州市区地铁一号线临平站约8分钟车程、距离余杭高铁站约10分钟车程，每周六、日酒店为住店客人提供往返西湖、灵隐寺的班车（需提前预约），希望为您的出行带来便捷，期待您的再一次光临！

10/10 Excellent

chia nung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Fairy Xu on 2 Jul 2019
尊敬的客人，感谢您抽出宝贵时间分享您的入住体验，您的宝贵意见将有助于我们进一步提高服务水准。期待您的下一次光临!

10/10 Excellent

SHANG YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Fairy Xu on 13 Jun 2019
尊敬的客人，感谢您抽出宝贵的时间分享您的入住体验。酒店距离杭州市区地铁一号线临平站约8分钟车程、距离余杭高铁站约10分钟车程，每周六、日酒店为住店客人提供往返西湖、灵隐寺的班车（需提前预约），希望为您的出行带来便捷，期待您的再一次光临！

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service
新开的酒店 后面就是一个广场的有电影院和餐厅 非常方便 里面装修的也挺好的 总体很不错 我很满意 前台也很热情
Stayed 1 night in Feb 2019
Response from Fairy Xu on 18 Feb 2019
尊敬的客人，感谢您抽出宝贵时间分享您的入住体验。您的宝贵意见将有助于我们进一步提高服务水准。期待您的下一次光临！祝您及家人新年快乐！

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Fairy Xu on 5 Jan 2019
尊敬的客人，感谢您抽出宝贵时间分享您的入住体验。酒店距杭州市区地铁一号线临平站约8分钟车程、距余杭高铁站约10分钟车程，周六日酒店提供往返西湖、灵隐寺的班车（提前预约），希望为您的出行带来便捷。期待您的下次光临！

10/10 Excellent

Huai-han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
絕對還會再選擇入住這
超棒的酒店 設計感十足 早餐又豐富 是我目前住過數一數二好的酒店
Stayed 1 night in Dec 2018
Response from Fairy Xu on 3 Jan 2019
尊敬的客人，感谢您抽出宝贵时间分享您的入住体验。酒店距杭州市区地铁一号线临平站约8分钟车程、距余杭高铁站约10分钟车程，周六日酒店提供往返西湖、灵隐寺的班车（提前预约），希望为您的出行带来便捷。期待您的下次光临！

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
設備がしっかりしていて、従業員の対応がとても丁寧
Stayed 1 night in Nov 2018
Response from Fairy Xu on 5 Dec 2018
Dear Guest， It is our honor to have you stay with us and thank you for your recommendation. We will share the comments to every associates and will improve our service capacity accordingly. We look forward to warmly welcoming you back soon.Have a great day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
少々郊外にあるホテル
Stayed 1 night in Nov 2018
Response from Fairy Xu on 22 Nov 2018
Dear Guest： It is our honor to have you stay with us and thank you for your recommendation. The hotel is about 8 minutes' drive from hangzhou metro line 1 linping station and 10 minutes' drive from yuhang high-speed railway station. On Saturday and Sunday, the hotel provides shuttle buses to and from the west lake and lingyin temple (make reservations in advance), hoping to bring convenience to your travel. We look forward to warmly welcoming you back soon. Have a great day!