Does The Dragon Hotel Hangzhou have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is The Dragon Hotel Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Dragon Hotel Hangzhou?

Self-parking is available for a fee.

What time is check-in at The Dragon Hotel Hangzhou?

Check-in start time: 2:00 PM; check-in end time: anytime.

Does The Dragon Hotel Hangzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 650 per person applies.

Where is The Dragon Hotel Hangzhou located?

This family-friendly Hangzhou hotel is located in a regional park, within 1 mi (2 km) of Yellow Dragon Sports Center and West Lake. Precious Stone Hill and Bai Causeway are also within 1 mile (2 km). Huanglong Cave Station is 11 minutes by foot and Wulinmen Station is 13 minutes.

The Dragon Hotel Hangzhou Reviews, Deals & Photos 2025

10/10 Excellent

Verified traveller

28 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

13 May 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

広く素晴らしい庭園と眺望の良い部屋と良質な朝食のホテル

ジェットバス付き部屋というように明記されていた部屋をHOTELS. COM で予約したが、このホテルで通された部屋にはジェットバス付ではなかったため、ホテルに掛け合うとともに、HOTELS.COMにも電話した。3時間以上も時間がかかったが、HOTELS.COMでは結局ジェットバス付の部屋を用意してくれそうもなかった。ところが、日本語を話せる非常に親身になってくれたマネージャーが対応してくれ、ジェットバス付の部屋ではなかったが、眺望の非常に良いワンランク上のスイートルームに通してくれた。ところで、このホテルの庭園は広く、よく整備されていて、素晴らしかった。また、朝食レストランはゆったりして作りで、非常に広く、中華・和食・洋食と多種多様な料理が並んでいた。料理の質も非常によかった。ホテル周辺には、歩いても行ける有名な観光地である西湖に行くことができ、またタクシーで15元ほどのところに有名な清河街もある。ジェットバス付の部屋ではなかったが、このホテルをえらんで大変良かったと思っている。

Stayed 1 night in May 2019

6/10 Okay

Barbara

25 Apr 2019

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

Helles Hotel am Berg, für Raucher geeignet

Wir haben 4 Nächte in diesem Hotel verbracht und waren leider nicht so zufrieden. Die erste Nacht mussten wir in einem Raucherzimmer verbringen und obwohl wir sofort zur Rezeption gingen, um zu tauschen, wurde uns das erst am nächsten Tag zugebilligt. Für uns eine starke Einschränkung, da wir die Nacht nicht schlafen konnten wegen des üblen Geruchs, noch dazu mit unserem Sohn. Sein Beistellbett war hart wie Stein, da hätte er gleich auf dem Boden schlafen können. Weder der Kühlschrank noch die Kaffeemaschine noch der Abfluss im Bad funktionierte richtig. Schön waren der Hotelgarten und die Einrichtung des Hotels. Das Personal war freundlich, sprach aber kein Englisch. Selbst in Nichtraucherbereichen wurde geraucht, überall Aschenbecher.

Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

5 Apr 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

とても広くて綺麗で良かったです

Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

2 Apr 2019

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

部屋の電話の使い方が最後までわからなかった。

Stayed 1 night in Mar 2019

8/10 Good

david

26 Feb 2019

Liked: Staff & service, property conditions & facilities

Bruyant

Hotel bruyant avec des travaux sur le meTro en construction à côté

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

3 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience, great staff

Really great experience! Top notch service! Kudos especially to front desk manager Fanny and breakfast buffet host Brett, whom went above and beyond their duties to accommodate our baby! Brett would reserve our table every morning and get our coffees and baby chair ready without us asking. We really appreciate them both. The only downside to the hotel is the lack of restaurants and shops next door, which makes going out a bit harder.

Stayed 4 nights in Sep 2018

8/10 Good

joshua

15 Sept 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

의사소통이 안됩니다

영어를 할줄 아는 사람이 거의 없어요. 제가 번역기로 중국말을 해야할 정도에요. 외국인들이 이용하기엔 많이 불편하네요

Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

26 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很舒适很干净

Stayed 1 night in Aug 2018

10/10 Excellent

KWANGHO

29 Jun 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

청결하고 분위기가 좋았습니다 역시 고급 호텔이라서 서비스도 친철하네요 호텔위치는 보통입니다

Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

19 Jun 2018

Liked: Cleanliness, room comfort

Slow Internet

The environment is excellent but not suitable for business trip. Internet very slow. Front desk cannot exchange cash to Chinese currency.

Stayed 5 nights in Jun 2018

10/10 Excellent

Verified traveller

13 Jun 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體不錯

Stayed 1 night in Jun 2018

4/10 Poor

Alicia, Southern California

28 May 2018

Disliked: Cleanliness, staff & service, property conditions & facilities

The room we were given after checking in was moldy, had stains on the carpet and the curtain was not properly attached to the railing. We insisted on having the manager look a the room so he could personally see the conditions of the rooms in his hotel. The manager did not speak any English so had one of his employees act as a translator. After showing them the moldy shower, the translator asked what the problem was!?!? We pointed out the mold in the shower and the other problems with the room (curtains, and stained carpet) and they agreed to move us to a different room in a different tower. There was a small amount of mold in the shower in some difficult-to-reach places new room, but overall the new room was quite clean and pleasant and in good condition. If you book a room here, keep in mind that unless the hotel staff thinks you are someone important, or are willing to complain, you may end up in a very poor condition room. The first room we were given was worse than many rooms I've had in cheap travel motels in the USA.

Stayed 4 nights in May 2018

10/10 Excellent

KOOKHEE

10 May 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5월초 모기조심

5월초에 갔는데 날씨가 습해서 그런지 모기가 많았습니다.

10/10 Excellent

Verified traveller

22 Apr 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房間大早餐好附近除了西湖什麼都沒有

10/10 Excellent

hung wei

18 Apr 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

環境整潔、服務人員有禮貌、房間很大，位置距西湖也很近，印象深刻的是當刷卡進電梯到達住房樓層後，牆上標誌會隨你刷卡的房號閃燈引導你快速地到達你的房間，非常便利

10/10 Excellent

Steve, Usa

10 Mar 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay in hangzhou

This is a five sta4 hotel that really is five stars yet it is reasonably priced. The hotel is dry clean, updated, staff really cares and the location is fantastic if you wish to be close to west lake. The gym is also aws9me and the casual local restaurant is wonderful. I can’t say enough good things about this hotel. The only thing to be aware of ( if coming from the us) is that not mainy of the staff speak engliish so communication can be challenging, but also fun, they really try. Great place

Stayed 6 nights in Mar 2018

8/10 Good

Chan

25 Feb 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

酒店位置很好，位房舒適，安靜。

10/10 Excellent

Verified traveller

15 Jan 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel. Only the problem is that it has no place for light supper, though it has nice restaurants for big dinner.

Stayed 3 nights in Jan 2018

10/10 Excellent

Scubasylv, Ottawa, Ontario

10 Oct 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel close to West Lake and shopping.

Huge, beautiful hotel with large rooms, great pool and gym. There is also a spa, an amazing bakery and several restaurants. It is very safe and the staff is quite helpful even when language is a barrier. The bakery has items you can pick up and the buffet restaurant is awesome. The Spanish restaurant is very, very good; kind of a foodie place. Did not try out the spa but it looked very nice.

Stayed 3 nights in Oct 2017

8/10 Good

Wa Wai David

9 Oct 2017

Liked: Cleanliness, property conditions & facilities, room comfort

入住时的速度较慢。明明我订的是非吸烟房，可前台接待的小姑娘却表示吸烟房可不可以。找了半天才给了一间，可却是一开始就问她的那一层房间（她当时回答没有了，不知为何最后还是有）。看来前台员工的专业度还是不够。酒店其他方面还不错，离外资5星有差距，准确地说算4星半。

Stayed 1 night in Oct 2017

6/10 Okay

Wa Wai David

9 Oct 2017

Liked: Cleanliness, property conditions & facilities, room comfort

前台员工培训不足

港入住登记时，接待的小姑娘可能是新入职的，没见过我的港澳同胞回乡证，便说这证不能用，要我出示身份证。经旁边资深员工的提点，才接受了回乡证的登记和入住。这虽然只是一点小插曲，无伤大雅，但反映出酒店对新入职员工，特别是前台员工的培训不足。

Stayed 1 night in Oct 2017

8/10 Good

jinho

21 Aug 2017

하드웨어 5성급 소프트웨어는 3성급

처음 도착했을때 로비의 피아노 소리가 고급스러웠으나, 역시 관리상태가 미흡함이 있었음 퇴근하려고 손님을 외면하려는 바 직원 및 아무 생각없는 조식부페의 서빙 등등

Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

3 Jun 2017

Liked: Cleanliness, property conditions & facilities, room comfort

くつろげるホテル

西湖は少し離れていますが、散歩ならちょうどいい距離でした。建物はゆったりとしたつくりでくつろげました。スタッフは皆親切なのですが、英語があまり通じない点残念でした。

Stayed 1 night in May 2017

10/10 Excellent

Fee Man Julie

22 Apr 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service and value for money. Within working distance to the West lake.

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