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Grand New Century Hotel Canal Hangzhou

4.5 star property
Grand New Century Hotel Canal Hangzhou offers a peaceful retreat with blooming gardens and diverse dining options, plus easy access to local nightlife

Choose dates to view prices

Located in Gongshu district, this hotel offers tranquility and convenience. Relax in the garden, cool off in the outdoor pool, or work out at the gym. After a sauna session, explore the four on-site restaurants serving international cuisine.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

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About this property

Grand New Century Hotel Canal Hangzhou

  • Luxury hotel near West Lake
  • A garden, dry cleaning/laundry services and 2 bars are just a few of the amenities provided at Grand New Century Hotel Canal Hangzhou. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature international cuisine and more. Free in-room WiFi is available to all guests, along with a gym and a business centre.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Free self-parking
    • Bike hire, tour/ticket information and ATM/banking services
    • A front desk safe, a lift and concierge services
  • Room features
  • All 418 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with rainfall showers and separate baths/showers
    • Fridges, coffee/tea makers and daily housekeeping

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Early check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 200.0 per night.

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: CNY 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Grand New Century Hotel Canal Hangzhou have a pool?

Yes, this property has an outdoor pool.

Is Grand New Century Hotel Canal Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand New Century Hotel Canal Hangzhou?

Self-parking is free at this property.

What time is check-in at Grand New Century Hotel Canal Hangzhou?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Grand New Century Hotel Canal Hangzhou?

Checkout is at noon.

Where is Grand New Century Hotel Canal Hangzhou located?

Located in Gongshu, this luxury hotel is 2.5 mi (4.1 km) from Hangzhou Peace International Convention and Exhibition Center and 2.9 mi (4.7 km) from Westlake Culture Plaza. West Lake and Zhejiang Museum of Natural History are also within 6 miles (10 km). Daguan Station is 16 minutes by foot and Shanxian Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

9.0

Cleanliness

6.6

Location

8.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 4 out of 15 reviews
Rating 8 - Good. 9 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

Reviews

Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Not suitable for international people at all. No english speakers in the hotel. Food is very chinese and low quality. The lounge is overpriced.
Stayed 3 nights in Mar 2018
Verified

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High quality at a good price.

The downside of this hotel is the location if you want to be close to West Lake. For us though, the very low taxi fares make this a secondary problem. The hotel is 5 star by most criteria and it includes an extensive buffet breakfast.
Stayed 1 night in Nov 2017
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great travel hotel

Great Bed and pillows
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

下次會再入住這裡

房間舒適， 酒店更提升到 Hello Kitty 房
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice ~
Verified

8/10 Good

Lan-yin

Liked: Staff & service, property conditions & facilities, room comfort

服務好，適合商務出差的飯店

服務非常好。不管是住宿登記、上下車，服務人員都很能夠主動提供協助。飯店的位置在杭州偏北，進城需要一點時間，但距離快速道路不遠，所以不管是進城或到機場，都很方便。小瑕疵是，客房的清潔度小有不足，一些角落的區域有一些小垃圾和髒污沒注意到，但看到時還是覺得有點小不舒服。
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth returning to

Overall a good hotel...wifi was not working well but other than that I would recommend it.
Verified

10/10 Excellent

GUANGYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性价比高

入住时升级了房间，谢谢！房间宽敞，设施完整，设计舒服。经常住的酒店。
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

杭州のホテルは満足でした。

部屋は綺麗で清潔。朝食も美味しかったですね。 周辺の食事所はあまりなかったですが、街中なのでタクシーで行けば問題ないかと。
Verified

8/10 Good

Sophia Student

Liked: Cleanliness, staff & service, room comfort

Perfect except for the location

It's a new hotel with good sized rooms and a very luxurious bathroom with a big bathtub, sparate shower and toilet cubicle. Nice view from the 22nd. floor. The staff is very friendly and helpful and the breakfast buffet very good for chinese standards. Location is a bit of a drawback if you visit the tourist attractions on the west side as it is a good 30 minute drive there. Overall we enjoyed it and would recommend it to anybody for the less than US$100.- rate offered.
Archival

8/10 Good

Nterry

Liked: Cleanliness, room comfort

Pleasantly surprised

Check in was a bit difficult because staff could not find booking, but able to show confirmation on phone so okay. Room beautiful and well appointed. As good is any big international hotel and all new. RMB30 taxi ride to Westlake. Buffet breakfast surprisingly good for a Chinese hotel. Plenty of variety as well as fruits and salad. Surprised to find a simple cheese platter. Coffee and bread not much good, but overall exceeded expectations.
Verified

10/10 Excellent

Kunle

Liked: Cleanliness, staff & service, room comfort

Ecellent value

The room was well appointed, very comfortable and excellent value for the money.
Verified

8/10 Good

HOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Verified

10/10 Excellent

Youngs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort