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Reviews of IntercityHotel Hannover Hauptbahnhof Ost

4 out of 5
IntercityHotel Hannover Hauptbahnhof Ost
Andreas-Hermes-Platz 1, Hannover

Reviews

9.0

Wonderful

Rating 10 - Excellent. 142 out of 248 reviews" "
Rating 8 - Good. 84 out of 248 reviews" "
Rating 6 - Okay. 12 out of 248 reviews" "
Rating 4 - Poor. 4 out of 248 reviews" "
Rating 2 - Terrible. 6 out of 248 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 3 nights in Apr 2024
Response from IntercityHotel HBF-Ost Team on 1 May 2024
Dear Guest,Thank you for your 4 out of 5 rating. We are pleased that you were mostly satisfied with your stay and are committed to continuous improvement. If you have specific suggestions on how we can earn that fifth star, we welcome your feedback.We look forward to welcoming you back soon.Best regards,Your IntercityHotel HBF-Ost Team

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was difficult to find using GPS. Parking was convenient in the public ramp adjacent to the hotel, but it was expensive! Breakfast was excellent with a variety of options for your taste.
Stayed 1 night in Apr 2024
Response from IntercityHotel HBF-Ost Team on 1 May 2024
Dear Guest,Thank you for taking the time to provide feedback on your stay at our hotel. We are sorry to hear about the difficulties you experienced with GPS navigation and appreciate your bringing this to our attention. We will look into how we can improve directions and signage to make it easier for our guests.We're glad to know that you found the parking convenient, although we understand your concerns regarding the cost. We strive to offer competitive rates and will review our parking fees to see how they compare with similar facilities in the area.It’s great to hear that you enjoyed our breakfast and found the variety of options appealing. We take pride in offering a wide selection to cater to different tastes and dietary needs.We hope to have the pleasure of welcoming you back soon and providing you with an even better experience.Kind regards,Your IntercityHotel HBF-Ost Team

10/10 Excellent

Tarek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

Darren

Stayed 2 nights in Jan 2024

10/10 Excellent

Wenbin

Stayed 3 nights in Nov 2023

10/10 Excellent

Christian

Stayed 1 night in Nov 2023

10/10 Excellent

Vittoria

Stayed 1 night in Oct 2023

8/10 Good

Pushkar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

WENZHEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
come again.
Stayed 2 nights in Oct 2023

8/10 Good

Thomas

Stayed 5 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023

4/10 Poor

Woong

Stayed 9 nights in Oct 2023

10/10 Excellent

Daeyoung

Stayed 5 nights in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
traffic good
Stayed 4 nights in Oct 2023

10/10 Excellent

Isagani, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is conveniently located to the central station.
Stayed 2 nights in Sep 2023

8/10 Good

Wei

Stayed 2 nights in Sep 2023

6/10 Okay

richard

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Minimal room no wash cloth or hair specific products. Location is convenient to train station but you walk through a gauntlet of homeless drunks that smell like urine
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
Stayed 2 nights in Sep 2023

10/10 Excellent

JIHYUN

Stayed 4 nights in Aug 2023

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Seemed like a newer property. Easy walk under the train station to the city. I don’t think it has AC, I think the rooms just have an air circulator. If that is the AC it doesn’t work well. I would stay here again if the weather was cool.
Stayed 1 night in Aug 2023

10/10 Excellent

Aleksandar

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and clean
Stayed 4 nights in Jul 2023

10/10 Excellent

Roberto

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jun 2023

8/10 Good

Manuel

Stayed 1 night in Jun 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Kai

Stayed 1 night in Jun 2023

8/10 Good

Peter, Alton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for trade fair visit.
Stayed 3 nights in May 2023

10/10 Excellent

Sunjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel
Nice clean hotel. Update about the drunks and junkies at the underpass nearby the hotel which some people found very uncomfortable. They are no longer there. Look like the authorities has done a clean up of that area.
Stayed 3 nights in May 2023

8/10 Good

Werner

Stayed 4 nights in May 2023

8/10 Good

Manuel

Stayed 3 nights in May 2023

8/10 Good

Stephen

Stayed 4 nights in May 2023

10/10 Excellent

Ana

Stayed 4 nights in May 2023

10/10 Excellent

Kai

Stayed 1 night in May 2023

10/10 Excellent

Niels

Stayed 1 night in May 2023

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful friendly staff
Stayed 2 nights in Apr 2023

10/10 Excellent

Patrick

Stayed 2 nights in Apr 2023

8/10 Good

PERVEZ

Stayed 10 nights in Apr 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and fresh look, friendly staff and comfortable room
Stayed 2 nights in Apr 2023

2/10 Terrible

YOU BIN

Stayed 3 nights in Apr 2023

2/10 Terrible

YOU BIN

Stayed 3 nights in Apr 2023

2/10 Terrible

YOU BIN

Stayed 3 nights in Apr 2023

2/10 Terrible

YOU BIN

Stayed 3 nights in Apr 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치 굳
역이랑 가까움
Stayed 3 nights in Apr 2023

10/10 Excellent

Stefan

Stayed 1 night in Apr 2023

6/10 Okay

Shujat

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

Michael

Stayed 1 night in Mar 2023

10/10 Excellent

Frank

Stayed 1 night in Mar 2023

10/10 Excellent

HAMIT

Stayed 1 night in Feb 2023

8/10 Good

Jiwon

Stayed 1 night in Feb 2023

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Clean and conveniently located hotel, very attentive staff, decent breakfast offering. Stay includes a very useful local public transport ticket, including on the checkout date. Surrounding area is a bit dark, didn't feel unsafe but might have if travelling alone.
Stayed 1 night in Jan 2023