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Aparthotel

L7 West Lake Hanoi By Lotte - L7 Residences

5.0 star property
Luxury aparthotel connected to a shopping centre in Hanoi with 2 restaurants

Photo gallery for L7 West Lake Hanoi By Lotte - L7 Residences

Outdoor pool
Exterior
Daily buffet breakfast (VND 554400 per person)
Children’s play area – indoor
Reception
Nestled near Hoan Kiem Lake, L7 West Lake Hanoi By Lotte - L7 Residences offers a tranquil retreat. Unwind by the poolside bar, indulge in rejuvenating treatments at the sauna or steam room, and enjoy shopping on site or dining at one of two restaurants. The property also features a coffee shop/cafe and free in-room WiFi for your convenience.

Reviews

9.8 out of 10
Exceptional

Apart-hotel

Sleeps 3

Popular amenities

  • Kitchen
  • Bar
  • Pool
  • Breakfast available
  • Outdoor space
  • Spa
The current price is €127
includes taxes & fees
1 Sept - 2 Sept

Add dates for prices

About this property

L7 West Lake Hanoi By Lotte - L7 Residences

Luxury aparthotel connected to a shopping centre in Hanoi with 2 restaurants
Along with 2 restaurants, this aparthotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a sauna are on-site. Each apartment provides free WiFi and free wired Internet, a Smart TV with cable channels, and a kitchenette with an oven and a microwave. Free bottled water, a hairdryer and a safe are among the other amenities that guests will find.
L7 West Lake Hanoi By Lotte - L7 Residences offers 192 air-conditioned accommodations with a safe and complimentary bottles of water. Accommodation at this 5-star aparthotel has kitchenettes with microwaves and kitchenware and utensils. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Hanoi aparthotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 65-inch Smart televisions come with cable channels. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool, a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Property amenities

Pool/Spa

  • Facials
  • Massage
  • Outdoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Oven

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 554,400 for adults and VND 277,200 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Bedrooms

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch Smart TV with cable channels

Outdoor areas

  • Garden
  • Outdoor entertainment area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (50 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Safe
  • Vending machine
  • Wedding services

Location highlights

  • Connected to a shopping centre

Things to do

  • Gym
  • Shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 192 units
  • Banquet hall
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s pool will not be available on the first Monday of every month.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Smoking

Smoking allowed: in designated areas

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 554400 for adults and from VND 277200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

L7 WEST LAKE HANOI L7 RESIDENCES
L7 WEST LAKE HANOI BY LOTTE – L7 RESIDENCES
L7 West Lake Hanoi By Lotte - L7 Residences Hanoi
L7 West Lake Hanoi By Lotte - L7 Residences Aparthotel
L7 West Lake Hanoi By Lotte - L7 Residences Aparthotel Hanoi

About the area

Located in Tay Ho neighbourhood, L7 West Lake Hanoi By Lotte - L7 Residences is connected to a shopping centre. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of West Lake and Hoan Kiem Lake. Ho Tay Water Park and Thu Le Park are also worth visiting.
Visit our Hanoi travel guideOpens in a new window
View more Aparthotels in HanoiOpens in a new window
Map
Alley No. 683 Lac Long Quan Street, Tay Ho Ward, Hanoi, 124000

What's nearby

  • Lotte Mall Tay Ho - 2 min walk - 0.2 km
  • West Lake - 3 min walk - 0.3 km
  • Ho Tay Water Park - 7 min walk - 0.6 km
  • Ho Chi Minh Mausoleum - 6 min drive - 5.9 km
  • Hoan Kiem Lake - 8 min drive - 7.4 km

Getting around

  • Ga Co Loa Station - 13 min drive
  • Hanoi Van Dien Station - 16 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 21 min drive

Restaurants

  • ‪Pizza 4Ps - ‬5 min walk
  • ‪Sen Tây Hồ - ‬5 min walk
  • ‪Layered - ‬1 min walk
  • ‪Chi's Passion - ‬6 min walk
  • ‪Bánh Cuôn Nóng - ‬6 min walk

Frequently asked questions

Does L7 West Lake Hanoi By Lotte - L7 Residences have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at L7 West Lake Hanoi By Lotte - L7 Residences?

As of 30 Aug 2025, prices found for a 1-night stay for 2 adults at L7 West Lake Hanoi By Lotte - L7 Residences on 1 Sept 2025 start from €127.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is L7 West Lake Hanoi By Lotte - L7 Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at L7 West Lake Hanoi By Lotte - L7 Residences?

Self-parking is free at this property.

What time is check-in at L7 West Lake Hanoi By Lotte - L7 Residences?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at L7 West Lake Hanoi By Lotte - L7 Residences?

Checkout is at noon.

Where is L7 West Lake Hanoi By Lotte - L7 Residences located?

Located in Tay Ho, this luxury aparthotel is within a 10-minute walk of Lotte Mall Tay Ho and West Lake. Trinh Cong Son Walking Street and Ho Tay Water Park are also within 10 minutes.

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L7 West Lake Hanoi By Lotte - L7 Residences Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 10 out of 12 reviews
Rating 8 - Good. 2 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hoa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall, it was a really nice experience, and I’d definitely stay here again!
Stayed 1 night in Jul 2025

10/10 Excellent

Teck Heng

Liked: Cleanliness, room comfort, communication
Very good
Stayed 3 nights in Feb 2025

10/10 Excellent

Joydeep

Liked: Cleanliness, property conditions & facilities
My son and I stayed in a spacious one bedroom apartment. The apartment is in a high rise with an infinity pool (with glorious city views) and a decent bar on the rooftop. There is washer-dryer, big fridge-freezer in the apartment; also a kitchenette with pots and pans etc. The building is attached to an upscale mall with a Starbucks, a big grocery store and lots of food options. About a twenty minute drive from the Old market area. Highly recommend for a family of four or less. The only bed is a queen but there is a decent sofa.
Stayed 3 nights in Jul 2024

10/10 Excellent

PEI-CHUN

Stayed 3 nights in Apr 2025

10/10 Excellent

CHANGSEOB

Liked: Cleanliness, room comfort, communication
Stayed 9 nights in Mar 2025

10/10 Excellent

Eun ju

Liked: Cleanliness, room comfort, communication
출장때마다 L7 이용합니다. 호텔 시설도 롯데몰 이용도 너무 만족합니다..
Stayed 1 night in Jan 2025

10/10 Excellent

Ohhyeon

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Dec 2024

8/10 Good

Yin Chieh

Liked: Cleanliness, room comfort, communication
整體是好的,但缺點是晚上睡覺會聽到轟轟轟的聲音,疑似是冷卻水塔之類的聲音,及外面馬路機車聲蠻大的
Stayed 1 night in Nov 2024

10/10 Excellent

Youngmin

Liked: Cleanliness, property conditions & facilities, communication
Stayed 5 nights in Oct 2024

10/10 Excellent

Hyunwook

Liked: Cleanliness, amenities, room comfort, communication
Stayed 3 nights in Sep 2024

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