Pan Pacific Hotels & Resorts hotels in Hanoi, Vietnam

"Bellissimo hotel in una posizione fantastica, dove il personale era così gentile e disponibile che ci siamo sentiti davvero a casa. Le camere erano eccellenti e lo skybar un ottimo posto per trascorrere la nostra ultima serata a Hanoi."

"Excellent, friendly staff felt like family"

"The staff is professional and very friendly. As for the location it is right next to Hoankiem lake with a good shopping. Great experience!"

"The staff were the best at this location. They are so hospitable and it was the best hotel we stayed in Vietnam. "

"Amazing varieties, room is clean"

"Staff were courteous and friendly. Amenities were satisfactory and the room was clean."

"Beautiful view from rooftop. Very friendly staffs"

"Breakfast menu was fresh. Very friendly staffs. "

"Notre famille était à Hanoï pour la première fois et ce fut une expérience exceptionnelle grâce au personnel gentil et responsable de l'hôtel Royal Palace, en particulier Jimmi, qui s'assure que tout se passe bien pendant notre séjour à Hanoï ainsi qu'à Sapa. Il venait nous voir chaque jour et demandait même si la limousine VIP qu'ils avaient arrangée était confortable. Je recommande vivement cet hôtel pour son emplacement, son petit-déjeuner, son prix et surtout pour son personnel courtois. Merci encore, Jimmi ! Bonne chance !"