Hotel Guide - Harazuru Onsen hotels in , Japan.

"The main problem was at check in. They have a system that scans one's body passport, which is probably a good thing… when it works. At previous APA hotels I’ve stayed at this system has never worked. When this happens, the attendant simply does what needs to be done at their terminal and all is okay. A slight delay but no big deal. Not this time. Again, as expected, the system didn’t work. The young man kept trying it, over and over. He phoned people and tried again. And again. I tried to just remain calm. But after ten minutes I was frustrated and impatient. FINALLY, he gave me a form to fill in, which I did, and he gave me my room key. Such a pain for what should be a simple problem. He needs some training."

"Super friendly staff. Clean property. Great location. Big room. Pillows were too soft and small. Bath towels were small."

"The breakfast spread could be improved - need better and more choices "

"Twin room is big enough for 2 pax, aircon can be adjusted by yourself, staff at check in counter were friendly. Location is good. "

"breakfast was very good"

"Our stay was very nice and pleasant. The best breakfast buffet we ever experienced. There were many varieties of food to choose from. The staff, they were all courteous and polite. The room was small, but it was quiet and clean. Onsen was never crowded. We enjoyed it with perfect temperature. Highly recommend this hotel, but especially for breakfast buffet!"

"Easy walk from Hakata Station. Place was good for our short stay. "

"Bathroom smells in the room"

"Washing machine in room is a first."