Los Angeles Hotel Guide - Harbor Boulevard Parkway Promenade hotels in Los Angeles, United States of America.

"We were unaware when we booked the room that the restaurant and bar were under renovation and were unavailable for the most part. They were supposed to still have room service available, but we couldn’t get a hold of them over the weekend, likely due to weddings and catered events that they were taking care of instead of their customers in their rooms. We had trouble with the shower leaking out, flooding the bathroom into the main living area because the shower door wasn’t properly sealed. It has the potential to be a great property, but we didn’t enjoy all these issues. I did discuss it with the manager afterward, who was apologetic. We had made the reservation because it advertised an on-site restaurant and bar, so we were hoping not to have to leave the property as we waited to leave on our cruise. Unfortunately, that wasn’t the case. Hector at the pool bar, however, was a diamond in the rough. He was great, and he’s been there a long time. Will probably try this place again another time when everything is up and running."

"I wanted to leave the moment we walked into the room. So dirty and uncomfortable. I will never stay here again and do not recommend to anyone. DIRTY!!!!!"

"Such an amazing experience! I highly recommend a minimum 2 night stay to take in all that the Queen Mary has to offer. Definitely do the tours and take time to explore all of the exhibits on your own. WOW! She is beautiful, filled with history and an energy that is hard to explain. Thank you Queen for an amazing stay!"

"NA"

"Staff was rude. J"

"Staff were very helpful, large rooms, near two brunch spots!"

"Our room was comfortable and very clean. The television wasn’t working properly. Some freeway noise, as we expected. Great for a one night, pre cruise stay. Staff was pleasant and helpful."

"Staff blocked our truck in. We could not leave on time for a friend’s wedding. Hotel rooms are dirty with mold on the ceiling in the bathrooms. Weird screeching noise all night like an alarm going off."

"Enjoyed the bar, staff & food. We wanted to sit outside though the patio overlooking the marina was being cleaned with a garden blower that had just commenced & should have been done well before the bar/cafe opened for happy hour, disappointed about that. Please put tile throughout the hallways to the rooms, so hard to handle luggage on that carpet. Other than those issues the room was nice & comfortable and appreciated the shuttle ride to the cruise port."