Harrington Park Holidays

It was the perfect location for the event we were attending

If you are a light and sensitive sleeper, bring ear plugs. I am not at all, so the rattling and squeaking window AC unit was not a problem for me. The AC unit worked so well. Never used the heater. For two full beds in the room we had a lot of floor space considering it being NY. The elevators are small and have no AC. The lounge is pretty. It’s greatly located. A short walk down to Times Square. It’s was noisy at all in the hotel and even though the beds weren’t great to sleep in, if you do NY right, it won’t matter and you will sleep just fine. They provide soft blankets to sleep with which has been a first for me and a nice touch. Safe, iron and board, tv, small table and two chairs. The bathroom was obviously small but still doable with 4 women on the trip. There is a lack of outlets so bring a power strip or something. Smooth check-in and check out. There was one staff member who seemed grumpy and we would avoid but the rest were great.

The hotel staff are all accommodating, free breakfast have a huge array of choices.

First, this is a great location, and the staff was extremely friendly and helpful. Room was clean and served it's purpose. My only issue was they didn't have the suite we reserved available on our first night at check-in. The staff was very apologetic and offered to give us a different room for the first night and then move to our reserved room the second day for the remainder of our stay. The issue with this was that while I was traveling with a good friend, we were not the share-a-bed kind of friends, and the room they offered us for the first night had only one queen bed with no options for a rollaway. Our suite we had reserved had a separate bedroom and a pullout in the living room, which was perfect for us. We ended up staying in the alternative room the first night, and there was a recliner which I managed to utilize for sleeping. Once we got our reserved room it was a great stay! My only issue is that they offered me a $200 credit for that first night, but I never saw that credit materialize when I balanced the amount afterward. I just don't have the energy to try and bicker for that credit at this point, but clearly while the staff was super helpful and apologetic, something got missed between the promise and the actual execution. I would stay there again, but I would call ahead to confirm multiple times to make sure the room I have is what I'm getting when I arrive.

The hotel is not bad and is in a good location. Our room was clean, the bathtub had rust on it, though. Also, the toilet paper is cheaper than toilet paper in public bathrooms. One of the things that disappointed us the most is that the pictures of the rooftop area are misleading and outdated. The rooftop does not look like what they’re making it look like in the pictures. It’s under construction and covered now.