Chicago Hotel Guide - Harry Potter Shop Chicago hotels in Chicago, United States of America.

"Bedsheets were definitely not clean "

"The hotel is immaculately clean and the room was the perfect size. The pool is huge and beautiful, but I wish the shallow end was larger. Everyone was trying to enjoy the shallow end which made that area a bit crowded. Overall it was a great stay. The staff were all very friendly. "

"This place is amazing, great amenities and staff, coffee bar is great, bartender girl NOT very nice of friendly, I would stay again, stores and museums very near by, room was super clean and comfortable definitely recommend it and I would stay there again."

"HVAC kept the room exactly where you set it. Very clean and quiet"

"This is a fun hotel for families. The staff were amazing, the facilities were clean and well kept up. The breakfast and happy hour were delicious. My granddaughter had fun in the pool but you have to keep your eye on things because it can get rough at times. We had a super time and everything was positive. There was even a text system if you have any issues and they respond quickly. "

"Yes it was clean when we came in. However, the front desk didn't let us know that the cleaning staff come every other day, which would have been helpful to know. Also, our shower got clogged and was fixed immediately, which I appreciate. The bellman was not sure what to call him, he was kinda rude to the man who works in the little store by saying "Speak English" so that was disheartening to hear. "

"Staff member, Raymond, made our experience at the Hotel Collection worth it. He accommodated our requests and "

"Service was terrific in every way! Warm and helpful staff. Fantastic breakfast included! "

"Clean but small rooms, nice location, the hotel offers bag holding service for a small fee so you don't have to lug em around the city."