Kansas City Hotel Guide - Harry Wiggins Trolley Track Trail hotels in Kansas City, United States of America.

"Great place with a lot of amenities "

"Nice hotel, good location."

"I loved this place, especially for the price. Breakfast was fresh and delicious. Everything was clean. I loved how they put my name on tv and welcomed me when I first arrived. I will make sure I stay here next time "

" NA"

"The woman at the front desk was distracted by her phone and delayed the check in process. We were sent to a room on the 3rd floor where there was an empty mount where the tv should be. We returned to the desk to ask for another and were given a room on the second floor. Upon turning on the AC, the room immediately smelled of urine. Went back to the desk, mind you this all happened within 20 minutes to check out and get a refund. Another couple was doing the Same. STAY SOMEWHERE ELSE."

"So, I’ve never stayed at a hotel or motel where I wasn’t asked how my stay was, or was everything ok when I checked out. Ever, even Motel 6 and Holiday Inn asks how was my stay. After I wasn’t asked and the woman who checked out us seemed to barely look up from her computer screen, I mentioned that she didn’t ask how are stay was. She then seemed to go thru the motions to ask, when I told her about a problem we had, namely, running out of toilet paper and Kleenex. That morning, before we checked out, we had no extra roll of toilet paper when we needed toilet paper. The Kleenex box maybe had four sheets left. I called the front desk at the time this happened, and we were delivered another roll of toilet paper some 40 minutes later after I made the call. That’s not right. The woman at the desk when I told her this, barely acknowledged the situation, barely looked at us, and off handedly commented she would let housekeeping know. No apologies. This did not sit well with us, didn’t leave a good taste in our mouths about the experience, and was unsettling and disappointing. The way the whole deal went down was not at all commensurate with what one might expect from a hotel like the Intercontinental, let alone really any place of lodging. I wish I would have asked to speak with a supervisor, but we were in a hurry, as we were in town to visit a very sick relative. Not good!!!!"

"Room was decent but was not cleaned very well"

"1. The value was terrible (cost vs worth) 2. The quality of the hotel was poor and many things in the room did not meet basic standards like the shower door on able to close for several inches 3. The area did not feel safe 4. Noise isolation was very poor ... could easy hear conversations outside the room, outside the hotel, next room over , etc 5. I'd never stay there again even for $50 6. Just felt like an old construction with a few makeovers. "

"Staff was very helpful, rooms were nice and clean. I would stay again. "