Harwood Hotels

"Great property"

"Rooms were very clean and nice! Staff was so nice and professional We didn’t stay for the breakfast Was a little crowded but we were able to park right by at Tea 2 Go.. We left before they opened."

"It was good but room smelled of mildew and smoke. "

"The room smelled strongly of mildew and humidity as soon as we walked in. The floors were dirty and very slippery, which felt unsafe. The beds also appeared unclean there were hairs on the sheets, making it seem like the bedding had not been properly changed or washed between guests. The bathroom was also dirty and not well maintained. Overall, it was very noticeable that the room was not properly cleaned after the previous customer checked out."

"I will never stay here they could not find my reservation and then to come to find out, the property had actually canceled my reservation and saying they had my consent. I did not give my consent for them to cancel my reservation. Why would I’ve given them consent when I was trying to contact Hotels.com the entire time that I was sitting there. They were rude and disrespectful. My husband said from the beginning he thought that they were the ones to cancel my reservation and they were. I will never go through them again"

"Rooms were clean, staff was very friendly and helpful, breakfast was good and parking was a little tight. We were driving a large van and it was hard to maneuver in the parking lot "

"Room was ok for 1 night. The property needs a lot of cleaning and updating . Bathroom had no shelf for storing your clothes during a shower and no room to place a makeup bag let alone any bathroom supplies . Don’t be fooled like I was just because it’s an IHG property "

"I didn’t even stay there had a reservation and the lady said they don’t do that and it was filthy and dirty no hot water she said and it had a bad odor don’t recommend this place for anyone "

"Overall, and especially for the town, this is a great place to stay! The staff was very friendly, attentive to requests and restocking amenities, etc. The hotel has been remodeled and is very nice. I love the high ceilings, fans and overhead lights in rooms, and style. Some of the improvements may have been done improperly (i.e. a handrail fell out of the wall when used and was only attached in sheetrock with a screw) but nothing that effected us greatly. I did miss the more modern amenities of an ice machine, coffee machine in rooms, etc (there was a home model ice maker & Keurig for the full floor) but for a weekend stay, it was fine. "