Haselbourg Hotel Guide - Hotels with Pool in Haselbourg, Grand Est

"Great location and very pretty area and village. We were caught out by not booking a restaurant. It’s clearly a popular area. Our room (2 kids and 2 adults) was fantastic with 2 floors, both with en suites. It was quiet and breakfast was good. Only downside was there were two power cuts at 4.30 & 5.20am which meant all the lights in the room came on and it took a while to figure out how to get them back off, so we didn’t get much sleep after 4.30am."

"I stayed in the remodeled area which I would recommend asking for specifically. The room was very nice, the problem was the service and customer experience. At this price point, I would expect a working television. Once it was begrudgingly acknowledged that the t.v. was on lock, calls were made- however, the situation was not resolved over my 2 day, $1500 stay. Everything else was great but when an issue as large as this (I was planning to watch movies all weekend) goes unresolved for 2 days- it kind of gives you a bad vibe. They did give me a $50 discount upon checkout but I would have gladly paid $50 to have the issue resolved and feel respected as a guest. Enjoy the spa, I would think twice about staying there- guest services need work."

"Excellent staff, nice rooms, quiet and great wellness area."

"Everything. We were not expecting much and it turned out to be a wonderful place to stay. Extremely comfortable with spacious rooms for families. Extra quiet, great food for breakfast and the staff was extremely kind "

"Our cabin was unfortunately not clean. The floor needed to be mopped and we had dirt on our feets. The couch and other furniture had multiple stains. We were also not given crib sheets or extra trash bags. "