Hastings Hotel Guide - Hotels with Pool in Hastings, Michigan

"This hotel was an excellent value for the cost of our stay. Room was clean, staff was friendly, and breakfast was very good. "

"First, we checked into our room and had to repack to move to another room because the refrigerator wasn’t working. The second room had only a little bit of toilet paper. We were told they were waiting on a toilet paper delivery and there was no more toilet paper anywhere in the facility. We looked for some in the lobby restroom, but there wasn’t any. Finally the lady at the front desk brought a partial roll of paper to our room. On our second day we returned to our room around noon to rest a bit. The door was open and a maintenance man was inside fixing a broken toilet paper holder. (What is it with this place and toilet paper?). We were unable to use the restroom or comfortably rest and were told to come back in an hour or so. We had rented the room for two days! We didn’t ask for the repair and It seems reasonable that any repairs would have been done between guests. When we checked out, I complained about these situations and was offered $12 in snacks, which I refused. The lady at the desk said she would adjust our cost but since we reserved through Expedia she could not. We would have to resolve it through Expedia. What do we need to do to lodge a complaint with Expedia? Thank you for your consideration."

"Nice location. Friendly staff."

"A hotel I will not visit again! It was under construction. No coffee in the morning and Ng. Restaurant and bar closed. The hot tub had one (1) jet working and temperature of the water was cool! The rooms were clean. The beds had no blanket but a thin duvet lined with cotton balls inside that has been washed hundred times. Not a basic warm blanket. The bathroom was very modern and nice.!The curtains needed to be clean. Lastly I couldn’t get the TV channel selection. So, I gave up! Hope you find this helpful for future clients.!"

"Love the drury. Great location, drinks, staff and value"

"The only positive part of the stay was the front desk attendant. She was pleasant and the process was smooth. The property was appalling. Old dirty water under and around the shampoo bottle. A previous guests sock was just lying on the floor. The room had a foul old dirty smell. The pool area had a large puddle of standing rusty water. The pool was cold murky water with some weird brown and black unknown floating things in it. There were more issues but I definitely wouldn’t recommend this place to anyone. "

"Room was good, shower was older with meh water pressure."

"It was clean and the staff was very friendly and polite. "