Holiday Homes in Hatillo

"The staff was very attentive/friendly, the room was very good and clean, for the price you could not go wrong. It has a restaurant with breakfast, lunch and dinner with mostly PuertoRican dishes what we ordered was very good. There’s a pool that we didn’t use but looks clean. I highly recommend this hotel. "

"SMH, The host does not take AMEX. We had 12 days in PR, no issues but this one Host. I hope things turn around for them and wish them luck in the future. Glad we didn't stay."

"Mi única incomodidad fue la limpieza en la habitación. "

"Good service, the place was very clean, excellent staff, restaurants nearby in the area. 30 minutes from the beaches of Guánica. Excellent… I will return soon."

"I was very clean"

"The facility was not update. Specially the bathroom "

"Es un excelente lugar, a principio no lo parece pero realmente es bueno, limpio y cumplió con nuestro propósito. Nos volveríamos a quedar allí sin pensarlo dos veces. "

"False Advertisement. Upon arrival, door lock broken, main door frame is open around the door, all bugs and mosquitoes come in, kitchen window screen broken, house full of mosquitoes, no hot water on main bathroom plus it was leaking water, soaked floor, laundry machines locked up in storage outside, it’s only for use of staff while it states house has laundry, 3 bdrm did not have blankets, pillow case missing, no hangers, closets, or hooks to hang up towels or wet clothing. No cabinets to place groceries, only two small drawers that only fit condiments size, no toaster which states it has one & it advertised hot tub jacuzzi which was not hot, it was a hydromassage jacuzzi, host changed after reporting false advertising. I spoke to host, he sent staff next day to bring blankets, pillow case and sent a plumber who fixed leak, but left without fixing hot water issue. Pics of loose door were taken and sent to owner. Did not fix issue. Third day, A/C on one bdrm stopped working and was leaking water, owner said he was sending someone, waited 3 hrs and no one showed up/called. Next day, administrator came to question issues, stood with a cell phone video recording conversation without permission and was very condescending instead of being apologetic for so many issues. We asked for a screw driver and stated we would fix the door lock, administrator said it wasn’t like that and walked away. I said I would report all the issues to VRBO so they emptied jacuzzi early next morning. "

"Beautiful place to relax and reconnet in the mountains. Will come back!"