Hautes-Vosges Holidays

Very nice staff, clean room, near the train station and close to the shopping malls and dining restaurants.

The staff went above and beyond.

The apartment was spacious and clean, and the building overall felt well kept. The free shuttle was a real lifesaver, since you really can’t get around here without a car (no Uber in the area). Some things weren’t so great though. The shower head holes were too small, so the water hit like bullets on your skin. The curtain kept coming loose, the sink cover was broken, lighting was poor, the stove was very slow, and there weren’t enough toilets/bathroom facilities. No cleaning service during the stay either. Even with those issues, the room size, cleanliness, and shuttle service made a big difference. For that reason, I’d still give it 4 out of 5 stars.

New swimming pool and en-suites but much else about the venue is need of refurbishment.

Nice rooms and bathrooms. Restaurant staff really helpful. Postcode took us somewhere miles away up a mountain. Communication was in German and sent pre-arrival emails that were really important because there's not 24/7 staff at the hotel.