Hawley Hotel Guide - Hotels with Pool in Hawley, Charlemont

"Staff is always welcoming & accommodating. Had and issue with a noisy dog in the room below our room; when I notified the front desk, they tried to deal with it; when that failed, they were quite willing to move us to a different room. "

"Plenty of parking, the staff was welcoming but i had to go to the office once a day due to the keys not working. "

"Staff was nice. Room was clean. Parking lot was under construction. Had to park offsite. Wasn't a total inconvenience. One elevator was broken and the wait time was long each time we were trying to use."

"While this is a good value for the money for a one bedroom with separate kitchenette and living area, this is basically 2nd or 3rd rate for a timeshare unit. Couch is uncomfortable to sit on and bed isn't the best. Didn't provide some very basics, such as dish soap to wash dishes and pans which are provided (luckily, we brought our own)."

"Cleanest and nicest room ever. Renovations ongoing but not disruptive. Excellent service."

"A convenient location. Excellent well appointed and clean room. An excellent breakfast provided. Would stay again."

"Good breakfast buffet"

"Gave me initial resistence getting room assignment because of availability. Seven cars were in the lot during the night. Room probably had had dogs in it. Sheet was stained. Mostly ok."

"We liked the place for the most part but the breakfast was pretty mediocre… particularly the eggs and bagels. They could offer less options but choose better quality items. "