Hawthorn Hollow Nature

The location is amazing right in-front of Trump Tower, along with all the other good amenities and super friendly staff.

Great location! Would return again if I was booking a hotel for the location. Comfortable beds as well. Rooms were a bit tired (my room had broken tiles and a torn drape). The biggest issue for me was I’m a working/traveling mom and I need to pump while away. I always ask to put my ice packs in the hotel’s freezer so that I can transport my milk home without spoiling, but this hotel does not have a freezer. I was stunned. I travel for work often and have never come across a hotel without a freezer. Someone at the front desk told me the restaurant had one, but that they DEFINITELY wouldn’t let me store anything in their freezer. Out of desperation, I decided to ask them myself on my last night and explain the situation (it was only ice packs and they were in ziploc bags). I was initially told it was a liability thing and it couldn’t be done. I reiterated there was no breastmilk and they went to ask a manager who ended up allowing it, which was a huge relief. So my biggest piece of feedback for the hotel is, on behalf of all breastfeeding working/traveling moms, please get a freezer. And more microwaves. I couldn’t sterilize my pump parts because there was no microwave available so I just had to wash them and hope for the best.

There was no water pressure. the fixtures in the bathroom were falling off the wall. the breakfast food was low quality.