Hawthorne Holidays

Location and price are good. Room sizes are nice. Apparently the ice machine is on the roof but good luck finding it in the dark! My room didn’t have a chain latch and the balcony do remained unable to lock. It seems safe in general and the room was clean

We stayed here as a group of three adults and two children. Our room on the 5th floor had two large beds and a sofa, which was comfortable and spacious for our family. The breakfast was delicious with a wide variety of options, so everyone could find something they liked. The staff were friendly, helpful, and always willing to assist us with directions and recommendations. The hotel’s location in Times Square was a huge advantage. It made it very easy to reach many of New York’s main attractions on foot or by public transportation. Overall, we had a wonderful stay and would definitely recommend this hotel to anyone visiting New York.

The check in process was quick and easy. Triana was super helpful and I want to thank her. Room was clean . The water pressure was not that great. Breakfast was diverse and tasty. Parked at Robo Parking next to the hotel and would recommend it.

The hotel was great. The room was a bit small, but no complaints otherwise.

Elevators could use some work.