Indoor pool

Reviews of AmericInn by Wyndham Hayward

2.5 out of 5
AmericInn by Wyndham Hayward
15601 Hwy. 63 N., Hayward, WI

Reviews

8.2

Very good

Rating 10 - Excellent. 166 out of 348 reviews" "
Rating 8 - Good. 96 out of 348 reviews" "
Rating 6 - Okay. 52 out of 348 reviews" "
Rating 4 - Poor. 18 out of 348 reviews" "
Rating 2 - Terrible. 16 out of 348 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed here and it has been excellent both times. Clean rooms, comfortable beds, very quiet and a great breakfast with many options. I highly recommend a stay here.
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, quiet, and the staff was wonderful.
Stayed 1 night in May 2024

6/10 Okay

Jolene, Minneapolis

Travelled with family
Disliked: Amenities, property conditions & facilities
Hot tub and pool were not working/not heated. That's one of the reasons we went there and we weren't told about the hot tub until after we checked in and not told about the pool heater not working literally as we were walking down the hall with kids who had their heart set on it.... They could have updated the website so we knew, but no. Hot tub wasn't working last year, so this was probably our last time staying here. Breakfast was pretty sparse both days.
Stayed 2 nights in Apr 2024

2/10 Terrible

Hernan, Woodhaven

Stayed 2 nights in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Neil

Stayed 1 night in Apr 2024

6/10 Okay

Kim

Liked: Staff & service
The front staff working when I checked in was very kind and helpful. However: The bathroom looked like it was in the middle of a remodeling project, with hair in the tub. I did not have a comforter or blanket on my bed, so it was difficult to keep the temperature in my room at a comfortable level.
Stayed 1 night in Mar 2024

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service
Breakfast was alright, nothing spectacular. The pool area is not very clean, and the hot tub was not operational. The rooms are nice enough for a short stay.
Stayed 2 nights in Mar 2024

6/10 Okay

Nicholas

Disliked: Staff & service, property conditions & facilities
Would consider this a below average stay. Room had dirt all over the floor upon entering. Area around the hotel had scattered cigarette pieces. Breakfast was underwhelming. Overall, just wasn’t terribly accommodating
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Natalya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Janelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff awesome
Stayed 1 night in Jan 2024

6/10 Okay

Tashina

Liked: Cleanliness, staff & service, room comfort
Fix the pool
I don't think it is fair to make people pay the normal cost of a room when things are broken in it and nobody has been there to pay for it. Amenities are a high priority of people staying.
Stayed 2 nights in Jan 2024

6/10 Okay

Paul

Travelled with family
Liked: Staff & service, amenities
Clean and quiet but the shower was moldy and the hot tub wasn’t working
Stayed 1 night in Dec 2023

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible motel, awful general manager bully!!
general manager and another staff member were VERY rude from time of check in until check out. they accused my grandchildren of "trashing the pool bathroom when in fact they were in the pool swimming and someone else was in the bathroom. my nieces came to swim with the grandkids and we were charged $20.00 for them to swim, even though I was there for 3 nights! I will be calling corporate office. their attitude frightened my grandchildren so we checked out early. never stay here!!
Stayed 2 nights in Dec 2023

10/10 Excellent

DANE

Liked: Cleanliness, staff & service, property conditions & facilities
Lisa at front desk very pleasant, big room #101, nice to sit by fire in lobby. Pull out couch definitely needs mattress upgrade. Otherwise room was great!
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Sheila

Stayed 1 night in Oct 2023

4/10 Poor

Brenda, Farmington

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
No glasses in bathroom-dry hair all over shower wall-doorknob falling off bathroom door. Not cheap. Breakfast was good.
Stayed 1 night in Oct 2023

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable and clean.
Stayed 1 night in Oct 2023

6/10 Okay

Jane

Travelled with partner
Disliked: Property conditions & facilities
Breakfast was great. Mold in the bathroom shower. Key pad broken to the pool/ hot tub room. Not always someone available to assist you. Timer not working on the hot tub. Vending machine not working properly.
Stayed 2 nights in Oct 2023

6/10 Okay

Craig

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Not worth the money
The hotel had a great location but the rooms were old and tired. We would not use the bath tub as it looked dirty or moldy aroun the caulking. If we paid less than $150 we may have been ok, but for this price we expected much more
Stayed 1 night in Oct 2023

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only reason it was excellent is toilet was way too low to ground. You need grab bars for it.
Stayed 3 nights in Oct 2023

8/10 Good

jennifer

Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and very comfortable room. Beds were exceptionable!
Stayed 1 night in Oct 2023

6/10 Okay

Christopher

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay.
Stayed 1 night in Oct 2023

10/10 Excellent

RON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Dianne

Liked: Cleanliness
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
I have never been so disappointed by a room being so disgusting as the room we stayed in was. We finally checked out a day early just to get out of the filth. The main area that was disgusting was the bathroom. A majority of the caulk between the shower wall and the tub was totally covered with mold. The other area was the a/c that was extremely noisy and dirty.
Stayed 3 nights in Oct 2023

8/10 Good

MARIANNE

Stayed 1 night in Oct 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, will stay again!
Stayed 4 nights in Sep 2023

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have a shower curtain for my first day so water flowed all over the floor in the bathroom. They did install a shower curtain and rod on the second day. Breakfasts were good and the pool was very nice. Bed was comfortable.
Stayed 2 nights in Sep 2023

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The parking lot was not clean. The rooms were not updated. The staff wer excellent!
Stayed 1 night in Sep 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in. Very clean, quiet and comfortable. Nice pool.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not best for older couples
The staff was great, the breakfast bar was OK, but: soft drink machines didn't work, no elevator, no ice on the 2nd floor, the carpet was dirty and torn, no sheets or towels service for 3 days, the TV service went out.
Stayed 3 nights in Sep 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The bathroom tile grout was deeply stained and should be replaced.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

William J

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good stay. Everything was ok.
Stayed 2 nights in Sep 2023

6/10 Okay

mary

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were helpful. One of two rooms was very musty smelling and the other rooms carpet was damp. Area around the pool windows was peeling and dirty with cobwebs and dead flies. Door key access to the pool was not working. Hot tub jets were not working. The motel needs upkeep and renovation.
Stayed 1 night in Sep 2023

4/10 Poor

Nyssa

Disliked: Cleanliness, property conditions & facilities
Disappointed and won’t return
To begin, when checking in the two employees where more concerned with continuing their conversation than actually checking in folks for the weekend. Secondly when we entered our room there was an overwhelming musty smell. They had a window open( I assume to air the room out). All the of the bedding and the couch all felt a little damp to the touch. The “clean” foot mat for the shower was wet and folded over the tub (again still wet). The carpet was sticky and we found what looked like mold on the wall under the bathroom sink. Shower was also not clean.
Dirty shower
Dirty shower
Dirty shower
Spot underneath the bathroom sink
Stayed 1 night in Sep 2023

10/10 Excellent

Brooke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in Aug 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent.
Stayed 2 nights in Aug 2023

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Building needs some TLC, paint chipping woodwork and walls need help.
Stayed 2 nights in Aug 2023

4/10 Poor

brett

Stayed 1 night in Aug 2023

10/10 Excellent

Lenny

Stayed 1 night in Aug 2023

10/10 Excellent

kay

Stayed 2 nights in Aug 2023