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Boutique Suites and Residences Heidelberg – Alte Zigarrenmanufaktur

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Luxury
4.5 star property
9.4

Exceptional

Luxury family-friendly hotel near Neckarwiese

Located close to Bergfriedhof Cemetery and Heidelberg Congress Center, Boutique Suites and Residences Heidelberg – Alte Zigarrenmanufaktur provides a terrace, a garden and a playground. Adventurous travellers may like the hiking/biking trails at this hotel. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a 24-hour gym.

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is €1,207
includes taxes & fees
16 Jun - 17 Jun

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Loft, Jetted Tub (stair access only)

Superior Loft, Jetted Tub (stair access only)

Superior Loft, Jetted Tub (stair access only)

  • Garden view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite with Living/ Dining Area and Kitchen

Premium bedding, in-room safe, individually decorated

Junior Suite with Living/ Dining Area and Kitchen

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite with Living/ Dining Room and Kitchen

Executive Suite with Living/ Dining Room and Kitchen

Executive Suite with Living/ Dining Room and Kitchen

  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms, Kitchen (stair access only)

Family Suite, 2 Bedrooms, Kitchen (stair access only)

Family Suite, 2 Bedrooms, Kitchen (stair access only)

  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bunk Bed
  • Free Wi-Fi

View all photos for Grand Superior Loft mit Balkon, Wohn-/ Essbereich und Kochinsel

Grand Superior Loft mit Balkon, Wohn-/ Essbereich und Kochinsel

Grand Superior Loft mit Balkon, Wohn-/ Essbereich und Kochinsel

  • Garden view
  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite, 2 Bedrooms, Kitchen (stair access only)

Grand Suite, 2 Bedrooms, Kitchen (stair access only)

Grand Suite, 2 Bedrooms, Kitchen (stair access only)

  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Superior Suite mit Wohn-/ Essbereich und Küche

Superior Suite mit Wohn-/ Essbereich und Küche | Living area

Superior Suite mit Wohn-/ Essbereich und Küche

  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Superior Suite mit 2 Schlafzimmern, 2 Badezimmern, Wohn-/ Essbereich und Küche

Grand Superior Suite mit 2 Schlafzimmern, 2 Badezimmern, Wohn-/ Essbereich und Küche

Grand Superior Suite mit 2 Schlafzimmern, 2 Badezimmern, Wohn-/ Essbereich und Küche

  • 63 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Apartment, Kitchen (Serviced, stair access only)

Premium Apartment, Kitchen (Serviced, stair access only) | Private kitchen

Premium Apartment, Kitchen (Serviced, stair access only)

  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Loft -Black Edition- 1 King-Bett, Balkon, Stadtblick

Superior Loft -Black Edition- 1 King-Bett, Balkon, Stadtblick

Superior Loft -Black Edition- 1 King-Bett, Balkon, Stadtblick

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 2 Bedrooms, Kitchen (stair access only)

Luxury Suite, 2 Bedrooms, Kitchen (stair access only)

Luxury Suite, 2 Bedrooms, Kitchen (stair access only)

  • 125 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Residence with 2 Bedrooms, Living/ Dining Room and Kitchen

Superior Residence with 2 Bedrooms, Living/ Dining Room and Kitchen

Superior Residence with 2 Bedrooms, Living/ Dining Room and Kitchen

  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Royal Penthouse mit Panorama Sauna

Premium bedding, in-room safe, individually decorated

Royal Penthouse mit Panorama Sauna

  • Mountain view
  • 180 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds
  • Free Wi-Fi

View all photos for Superior Studio, Kitchen, Garden View (stair access only)

Superior Studio, Kitchen, Garden View (stair access only)

Superior Studio, Kitchen, Garden View (stair access only)

  • Garden view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Suite

Royal Suite

Royal Suite

  • Garden view
  • 85 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

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Exterior

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About the area

Located in Weststadt, a neighbourhood in Heidelberg, Boutique Suites and Residences Heidelberg – Alte Zigarrenmanufaktur is near a train station. Bergfriedhof Cemetery and Providenzkirche are notable landmarks and Heidelberg Castle Garden is a popular local attraction. Heidelberg Congress Center and Heidelberg Theater and Orchestra are two other places to visit that come recommended. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Visit our Heidelberg travel guide
Map
Römerstrasse 80, Heidelberg, 69115

What's nearby

  • Bergstrasse-Odenwald Nature Park
    Bergstrasse-Odenwald Nature Park
    1 min walk - 0.0 km
  • Neckarwiese
    Neckarwiese
    8 min drive - 3.1 km
  • University of Heidelberg Old Campus
    University of Heidelberg Old Campus
    9 min drive - 3.1 km
  • Bergfriedhof Cemetery
    6 min walk - 0.6 km
  • Heidelberg Congress Center
    15 min walk - 1.3 km

Getting around

  • Heidelberg-Weststadt/Südstadt S-Bahn
    5 min walk
  • Heidelberg Seegarten Tram Stop
    14 min walk
  • Frankfurt Airport (FRA)
    58 min drive

Restaurants

  • Indian Grill House
    11 min walk
  • Mandy's Railway Diner
    10 min walk
  • McDonald's
    5 min walk
  • Burger King
    14 min walk
  • Chatuchak
    11 min walk

About this property

Boutique Suites and Residences Heidelberg – Alte Zigarrenmanufaktur

  • Luxury family-friendly hotel near Neckarwiese
  • Located close to Bergfriedhof Cemetery and Heidelberg Congress Center, Boutique Suites and Residences Heidelberg – Alte Zigarrenmanufaktur provides a terrace, a garden and a playground. Adventurous travellers may like the hiking/biking trails at this hotel. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a 24-hour gym.
  • You'll also find perks such as:
    • Bike hire, self-parking (surcharge) and express check-in
    • Luggage storage, barbecues and tour/ticket information
    • Concierge services, a porter/bellboy and 1 meeting room
  • Room features
  • All guest rooms are individually furnished, and include comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as air conditioning and bathrobes.
  • Other conveniences in all rooms include:
    • Heating and portable fans
    • Hairdryers and shampoo
    • 60-inch LED TVs with Netflix and premium channels
    • Decks/patios, eco-friendly cleaning products and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (EUR 35 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hiking/biking trails
  • Hot tub
  • Playground
  • Sauna
  • Steam room

Family friendly

  • High chair
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Doorbell and phone notification
  • Handrails in stairways (80 centimetre high)
  • Hardwood flooring in room
  • Lift (83 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Built in 1897
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 60-inch LED TV with premium satellite channels
  • Netflix
  • Pay films

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laundry detergent
  • Portable fan
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for EUR 25.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: EUR 35 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with lift service.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Frequently asked questions

Is Boutique Suites and Residences Heidelberg – Alte Zigarrenmanufaktur pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Boutique Suites and Residences Heidelberg – Alte Zigarrenmanufaktur?

As of 15 Jun 2026, prices found for a 1-night stay for 2 adults at Boutique Suites and Residences Heidelberg – Alte Zigarrenmanufaktur on 16 Jun 2026 start from €1,207, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Boutique Suites and Residences Heidelberg – Alte Zigarrenmanufaktur?

Self-parking is available for EUR 35 per night. Limited spots are available.

What time is check-in at Boutique Suites and Residences Heidelberg – Alte Zigarrenmanufaktur?

Check-in start time: 3 PM; check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Boutique Suites and Residences Heidelberg – Alte Zigarrenmanufaktur?

Checkout is at 11 AM.

Where is Boutique Suites and Residences Heidelberg – Alte Zigarrenmanufaktur located?

This family-friendly Heidelberg hotel is located in the historical district, within a 15-minute walk of Bergfriedhof Cemetery and Heidelberg Congress Center. Providenzkirche and Heidelberg Theater and Orchestra are also within 2 mi (3 km). Heidelberg Seegarten Tram Stop is 14 minutes by foot and Heidelberg (West) Central Station Tram Stop is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Boutique Suites and Residences Heidelberg – Alte Zigarrenmanufaktur Reviews

9.4

Exceptional

9.8

Cleanliness

8.4

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 24 out of 29 reviews
Rating 8 - Good. 2 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and luxurious room. A 10 min walk to the center of town.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr empfehlenswert. Das Haus machte/macht sich sehr viel Mühe, seinen Gästen zu gefallen.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr Familienfreundlich! Kinder hatten ein tolles Kinderzimmer mit reichlich Spielzeug 😊 Insgesamt sehr geräumig und viel Platz! Eigene Verpflegung durch voll ausgestattete Küche! Einfach Klasse & Dankeschön!
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

棒

很好很享受
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay with nice architecture

On arrival we were greeted professionally by the owner and she introduced the room to us in a pleasant manner. The building and architecture was amazing and we loved it. The atmosphere and the ambience of the hotel was wonderful. We stayed in the 2 bedroom suite. It was very spacious, the decor was cozy and comfortable. Overall a wonderful experience. Definitely will stay again if we come back to Heidelberg.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and helped us sort out a booking mix-up that was the result of a third party error. They had great suggestions and were so pleasant and easy to work with!
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien Hotel muy buen servicio . Podrían modernizarlo un poco más si. Embargo vale la pena
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, place was clean; good a/c, tv channels, good location
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es gab nichts auszusetzen, alles rundherum durchdacht und einfach einladend zum verweilen. Jederzeit wieder. Ein echter Geheimtip.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property - very large and comfortable. It’s set up as an apartment so there’s no full time front desk. You will need to let them know when you are arriving, and if you will be delayed, but they were very accommodating for us, as we were delayed in arriving. Near the old city, and the train station, but it’s a bit of a walk. Great place to stay.
Stayed 3 nights in Apr 2019
Verified

6/10 Okay

jun kai

Liked: Property conditions & facilities, room comfort
The good points were the rooms were very stylish,modern, comfortable and clean, also we had welcome drinks in the room which was nice. Though we did not have the room at the side of the apartment which had the lift, the hotel people were kind enough to send someone to help us with our baggage up the stairs The bad point was that we did not have our room cleaned for 3 days. It was only during check out that we realised that we had to hang the sign which says "room is ready for service" if we wanted the room cleaned. This was not mentioned to us during check in and is very confusing as this was opposite from the norm which was to hang the sign if you do not want the room to be cleaned.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and well equipped property. Nice staff and easy to access.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

TJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is where you want to stay! Lovely staff, beautiful building with quirky rooms and everything you need. I was concerned when it was so hot that there wasn’t central air, but they gave us our own AC unit that worked so well we had to turn it off at Night. Great space, kitchen and wash machine were excellent. I will stay again
Stayed 2 nights in Aug 2018
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very nicely furnished and clean. Unfortunately, the air conditioning was broken, so the rooms were very hot. With all the windows open to get air, the vehicle and train traffic was very loud. The walk to the city center was a bit longer than anticipated.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kostenloses Upgrade😍

Wir wurden direkt sehr freundlich empfangen und fragten nach ob unser Zimmer mit einer Klimaanlage ( da Hitzeperiode im Juli '18 ) ausgestattet sei. Da dies nicht der Fall war bot man uns direkt ein Upgrade an. Das Zimmer ist sehr geschmackvoll eingerichtet und mit vielen gut durchdachten Raffinessen Versehen. Es lässt keine Wünsche offen, wenn man etwas bemängeln möchte wäre es dass ein kleines und großes Messer zum schneiden von Gemüse fehlt, aber das wäre jammern auf hohem Niveau. Auf jeden Fall wollen wir Heidelberg noch einmal besuchen und werden mit Vorliebe wieder hier einkehren.😍
Stayed 3 nights in Jul 2018
Verified

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great unit within walking - biking distance to all the sites. The on site manager was very helpful and pleasant. He went out of his way to help make our stay a pleasant one. The only negative was the hot days and the loud street. Without air conditioning we had to keep the “Quality windows and shutters “closed at night because of road noise, that worked well for that But made it very hot and uncomfortable at night. I recommend this unit but not if it’s going to be in the 90’s.
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Family Apartment

From the moment we arrived, we felt at ease and at home. We all wish we could have stayed longer.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks Geraldine for the outstanding place

Outstanding service and warmest reception. Super clean with attention to every detail. Special Welcoming treats from Geraldine. An unforgettable experience!
Stayed 1 night in Jun 2018
Verified

2/10 Terrible

KAKO

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Verified

8/10 Good

susan

Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Yasaman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Sowoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019