Heinebach Holidays

The hotel had basic amenities, just good for a short stay. The receptionist was prompt with communication about airport shuttle.

Excellent location for seeing the old town. Great staff.

Loved the property and the gardens. Great breakfast options and you could sit on the terrace if it was nice. Lovely part of Rome to stay in with great transport options.

Fantastic one night stay!! Staff was friendly and welcoming, and the room was clean and relaxing! Overall would highly recommend.

I feel as if we should have received a refund for at least one night. Out of the four night stay, the power went out for an hour the second night, and we had no hot water for the rest of the stay. Offering a return for the portion of the trip that we could not shower would display a huge amount of trust to future clients. I will say that the staff was very kind and helpful, but the owner needs to revisit this scenario and do what is right.