Heinersreuther Forst Holidays

It was convenient to the Stadium where events were held. It was central, cabs came quickly. Front desk staff were efficient, all staff were pleasant. BUT, the service in bar and dining room was very very slow. They should have staffed up for the events in the city. And for an American, not being able to take out a cup of coffee is crazy. The beds were of good quality, Jr. Suite was very suitable for me. Parking was expensive and not secure. No evidence of security around the hotel and parking area. But that could just be the way things are. And I should have been able to get my ACCOR points. I did not because of booking thru Expedia. Website did not show availability for my room, Expedia did, why was that????

Beautiful quaint hotel right in the middle of everything...shopping, dining.

Location is perfect. Right at the main plaza. Highly recommended to book a room with view to the plaza. Rooms were spacious and clean.

Great location, close to the Old Town and other attractions. Plenty shops nearby. We enjoyed our stay with a firm bed, but bath towels have done their time. Only drawback is no kettle, tea or coffee provided, you could pay and get one from the reception desk.

Some of The house keeping staff are trying to put thia hotel down.that is the reason I made 4 stars for staff, reception team was great. The hotel was very clean. I did not had breakfast, but buffet looked good.